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Amazon Delivery Service Partner Jobs in Puerto Rico

BCU

Spec, Call Center Service Delivery

Anasco, PR · On-site

$15.25 - $19.75/hr

S U M M A RY This role provides service support and interacts as the BCU brand servicing our member ... Build strong internal partnerships with management and peers in contributing to a productive and ...

ASM Global

Operations Manager(E)

San Juan, PR

We deliver a fully integrated solution of premium services that keeps our partners front and center through our white-label approach. Our network of 450 venues worldwide, hosting 20,000 events and ...

ASM Global

Operations Manager(E)

San Juan, PR · On-site

We deliver a fully integrated solution of premium services that keeps our partners front and center through our white-label approach. Our network of 450 venues worldwide, hosting 20,000 events and ...

Collegeboard

Senior Director, Technology

San Juan, PR · Hybrid

We manage our own servers, applications, and databases on the Amazon Cloud, along with SharePoint ... service delivery, improve customer satisfaction, and expand our impact for students and partners ...

College Board

Senior Director, Technology

San Juan, PR · Hybrid

We manage our own servers, applications, and databases on the Amazon Cloud, along with SharePoint ... service delivery, improve customer satisfaction, and expand our impact for students and partners ...

Alivia Health

PR · On-site

The IT Business Partner serves as the liaison ensuring connection between IT and our operational ... This role ensures technology solutions support business goals, improve service delivery, and enable ...

Sherwin-Williams

Store Associate

San Juan, PR · On-site

$15 - $17.25/hr

... our job board partners Step 2 - Digital Interview Upon review of your application, qualified ... Have at least one (1) year experience working in a delivery, retail, or customer service position

Sherwin-Williams

Store Associate

Fajardo, PR

$14.75 - $16.75/hr

... our job board partners Step 2 - Digital Interview Upon review of your application, qualified ... Have at least one (1) year experience working in a delivery, retail, or customer service position

Sherwin-Williams

Store Associate

Isabela, PR · On-site

$12.25 - $14/hr

... our job board partners Step 2 - Digital Interview Upon review of your application, qualified ... Have at least one (1) year experience working in a delivery, retail, or customer service position

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Amazon Delivery Service Partner information

What are the common daily responsibilities of an Amazon Delivery Service Partner?

As an Amazon Delivery Service Partner, your daily responsibilities include managing a team of delivery drivers, overseeing vehicle routes and schedules, and ensuring that packages are delivered safely and on time. You will also handle administrative tasks such as tracking performance metrics, maintaining vehicle compliance, and resolving customer issues as they arise. Regular communication with Amazon support staff and adapting quickly to changing logistical needs are integral parts of the job. This dynamic work environment allows you to develop both team leadership and operational management skills.

What is an Amazon Delivery Service Partner job?

An Amazon Delivery Service Partner (DSP) is an independent business that contracts with Amazon to deliver packages to customers. As a DSP owner, you run your own delivery service, hiring and managing a team of drivers while using Amazon’s technology, training, and logistics support. DSP owners benefit from a robust business model with growth opportunities but must handle operations, staffing, and vehicle management independently.

What are the key skills and qualifications needed to thrive in the Amazon Delivery Service Partner position, and why are they important?

To thrive as an Amazon Delivery Service Partner, you need strong organizational, management, and logistical skills, often supported by business management experience or entrepreneurial background. Familiarity with route planning software, fleet management tools, and basic safety certifications are typically required. Effective leadership, problem-solving, and customer service abilities set top performers apart in this role. These skills are vital for ensuring efficient, reliable delivery operations, motivating a team, and maintaining high customer satisfaction standards.

What are the most commonly searched types of Amazon Delivery Service Partner jobs in Puerto Rico? The most popular types of Amazon Delivery Service Partner jobs in Puerto Rico are:
What are popular job titles related to Amazon Delivery Service Partner jobs in Puerto Rico? For Amazon Delivery Service Partner jobs in Puerto Rico, the most frequently searched job titles are:
What job categories do people searching Amazon Delivery Service Partner jobs in Puerto Rico look for? The top searched job categories for Amazon Delivery Service Partner jobs in Puerto Rico are:
What cities in Puerto Rico are hiring for Amazon Delivery Service Partner jobs? Cities in Puerto Rico with the most Amazon Delivery Service Partner job openings:
Amazon Delivery Service Partner jobs near you
Spec, Call Center Service Delivery

Spec, Call Center Service Delivery

BCU

Anasco, PR • On-site

$15.25 - $19.75/hr

Full-time

Posted 22 days ago

Job description

As an employer, BCU models the dynamic assets of a top workplace, including confidence in company leadership, competitive compensation and benefits, employee development, workplace flexibility, and a passionate employee culture supporting a unified vision. At the Credit Union, you'll have a career in a growing organization and an environment that supports your professional and personal growth.
Our WHY is the reason we exist: To Empower People to Discover Financial Freedom. What do you celebrate as your purpose? At BCU we celebrate what makes you authentically YOU! #bYOU
Watch this video to learn more about life at BCU!
SUMMARY
This role provides service support and interacts as the BCU brand servicing our member's needs. Are you goal driven? Do you have great active listening skills? We are looking for professional individuals to service our members in our fast-paced call center. The primary purpose of this role is to provide best in class member service by answering incoming calls to help resolve routine and complex member inquiries with empathy and compassion. An individual who can walk in our members shoes and advocate to provide resolution. This role comes with a fun team, rewards, recognition, and opportunity for advancement.
ROLEANDRESPONSIBILITIES
  • Service 50-100 first tier incoming member calls daily, including general member inquiries, account research, fraud and disputes or as assigned
  • Develop and display a complete understanding of all required Visa, governmental, regulatory, and departmental policies, procedures, and compliance guidelines, particularly those pertaining to customer verification
  • Deliver on a first contact resolution experience by using all resources, including our process knowledge repository, self-servicing tools and available surrounding support
  • Demonstrating problem solving and process improvements skills, to reduce member effort and improve our business best practices
  • Based on member need, promote the adoption of or conversion to available credit union products and services
  • Own the ability to quickly adapt and support new strategies, tools, and tactics to better service our members
  • Build strong internal partnerships with management and peers in contributing to a productive and quality team environment
  • Meet or exceed all key performance production and quality experience goals, completing all assigned work with accuracy as established by BCU guidelines and training
  • Other duties as assigned

QUALIFICATIONSANDEDUCATIONREQUIREMENTS
• High school diploma or equivalent
• Minimum 1 year of customer service experience
• High energy, positive attitude, self-starting and coachable individual
• Strong interpersonal, verbal, written and active listening skills
• Aptitude to develop and own strong understanding of regulatory and departmental policies
• Ability to work effectively and pay attention to detail in fast paced environment, leveraging tools to drive a first contact resolution every time.
• Ability to adapt quickly and easily to changes in strategies, tools or tactics
• Desire to form and make business improvement recommendations
• Ability to building strong internal peer and team partnerships
• Desire to meet all established performance goals consistently
• Basic Windows PC navigation and Microsoft office knowledge
BCU Shared Values:
We foster an environment of INCLUSION. All individuals are treated fairly and respectfully, have equal access to opportunities and resources, and can contribute fully to the organization's success. We act with INTEGRITY. We follow the golden rule without exception. We display COURAGE in our convictions. We drive innovation, reaching beyond boundaries and thoughtfully explore new horizons. We excel through COLLABORATION. By working as one, sharing information and seeking solutions, we deliver exceptional outcomes. We WOW our members. We focus intensely on putting the member first, delivering extraordinary experiences that create lasting relationships inside and outside the organization.
We value relationships and referrals and are committed to creating the best work environment possible. From our casual dress code to flexible work arrangements, we've created a unique and inclusive culture that supports a healthy work/life balance. For this reason and more, BCU has been named a 2023 Gallup Exceptional Workplace Award Winner. #LoveBCU
Click here to visit our Benefits Website!
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About BCU

Sourced by ZipRecruiter

Industry

Finance and insurance

Company size

501 - 1,000 Employees

Headquarters location

Vernon Hills, IL, US

Year founded

1981

Social media

Twitter

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