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Amazon Customer Service Jobs in Sumter, SC (NOW HIRING)

TRC Talent Solutions

Customer Service

Columbia, SC

$15 - $18/hr

Customer Service Representative Location: Columbia, SC 29229 Pay: $15-$18/hour (DOE) Schedule: Hiring for multiple shifts We are seeking reliable, professional, and customer-focused Customer Service ...

Petco

Lead, Customer Care Operations

Sumter, SC · On-site

We celebrate the journey of pet parenthood through distinct experiences, products, and services ... Synthesize Voice of the Customer (VoC) insights from Salesforce case data, Amazon Connect signals ...

Lose Design

Customer Service Representative

Sumter, SC · On-site

$30.50/hr

Customer Service Representative Shaw Air Force Base, South Carolina, United States About the Job Are you looking for an opportunity for a career in Customer Services? We are looking for a Customer ...

Walgreens

Customer Service Associate

Camden, SC · On-site

$11.75 - $16.25/hr

Models and shares customer service best practices with all team members to deliver a distinctive and delightful customer experience, including interpersonal habits (e.g., greeting, eye contact ...

Walgreens

Customer Service Associate

Sumter, SC · On-site

$13 - $17.75/hr

Models and shares customer service best practices with all team members to deliver a distinctive and delightful customer experience, including interpersonal habits (e.g., greeting, eye contact ...

Walgreens

Customer Service Associate

Camden, SC · On-site

$11.75 - $16.25/hr

Models and shares customer service best practices with all team members to deliver a distinctive and delightful customer experience, including interpersonal habits (e.g., greeting, eye contact ...

jbpco

Customer Service Representative

Bishopville, SC · On-site

$14 - $19/hr

Customer Service Representative Bishopville, SC JOB SUMMARY The Customer Service Representative acts as a liaison between manufacturing operations and the customer to ensure accurate order processing ...

Walgreens

Customer Service Associate

Sumter, SC

$13 - $17.75/hr

Models and shares customer service best practices with all team members to deliver a distinctive and delightful customer experience, including interpersonal habits (e.g., greeting, eye contact ...

Circle K

Customer Service Representative

Hopkins, SC · On-site

$14.75 - $20.25/hr

Customer Service Representative We want you to join our team as a Customer Service Representative. If you have the desire to be challenged, work in a fast-paced, fun environment and to grow your ...

Sunset Finance

CUSTOMER SERVICE REPRESENTATIVE

Sumter, SC · On-site

$14 - $18/hr

Our Top Performing Customer Service Representatives are earning over $55,000 per year! Annual earnings include base salary, monthly standard bonus plan, and annual tax preparation bonus plan! Are you ...

Trustpilot

CUSTOMER SERVICE REPRESENTATIVE

Sumter, SC · On-site

$55K/yr

Our Top Performing Customer Service Representatives are earning over $55,000 per year! Annual earnings include base salary, monthly standard bonus plan, and annual tax preparation bonus plan! Are you ...

Lincare Holdings, Inc.

Customer Service Rep

Sumter, SC · On-site

$14.25 - $19.25/hr

Assesses customer need for additional products/services * Assesses customer compliance with physician orders * Answers questions and provides customer education regarding products/services

Circle K Stores, Inc.

Customer service rep

Sumter, SC · On-site

$13 - $17.50/hr

As a Customer Service Representative, you will enjoy: * Medical, Vision, Dental, & Life Insurance/Short & Long Term Disability * Flexible Schedules * Weekly Pay * Weekly Bonus Potential * Large ...

Walgreens

Customer Service Associate

Sumter, SC · On-site

$15 - $17.50/hr

Models and shares customer service best practices with all team members to deliver a distinctive and delightful customer experience, including interpersonal habits (e.g., greeting, eye contact ...

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All JobsAmazon Customer Service JobsAmazon Customer Service Jobs in Sumter, SC

Amazon Customer Service information

See Sumter, SC salary details

$8

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$23

How much do amazon customer service jobs pay per hour?

As of Aug 8, 2026, the average hourly pay for amazon customer service in Sumter, SC is $16.74, according to ZipRecruiter salary data. Most workers in this role earn between $13.70 and $18.61 per hour, depending on experience, location, and employer.

What are the typical challenges faced by Amazon Customer Service representatives, and how are they supported in overcoming them?

Amazon Customer Service representatives often encounter high call volumes, a diverse range of customer inquiries, and the need to quickly adapt to new policies or procedures. To help manage these challenges, Amazon provides comprehensive training, ongoing coaching, and access to a robust knowledge base. Team leads and supervisors are available for guidance, and representatives are encouraged to collaborate with colleagues for problem-solving. This supportive environment ensures customer service agents have the tools and resources needed to deliver prompt, accurate, and friendly service even under pressure.

How do I get an Amazon customer service job?

To get an Amazon customer service job, you can apply online through Amazon's careers website, where they list available customer service positions. Candidates typically need good communication skills, basic computer knowledge, and may undergo an interview process that assesses problem-solving abilities. Some roles may require a high school diploma or equivalent and the ability to work flexible hours.

What are the key skills and qualifications needed to thrive in the Amazon Customer Service position, and why are they important?

To thrive as an Amazon Customer Service representative, you need strong communication skills, problem-solving abilities, and a high school diploma or equivalent. Familiarity with customer support software, CRM systems, and Amazon’s internal portals is often required. Patience, empathy, and the ability to remain calm under pressure help individuals excel in this customer-facing position. These skills are crucial for delivering excellent customer experiences, swiftly resolving issues, and maintaining Amazon’s reputation for outstanding service.

Do Amazon Customer Service do work from home jobs?

Amazon Customer Service roles often offer work-from-home options, especially for remote customer support positions. These jobs typically require a computer, internet connection, and good communication skills, and may involve flexible schedules. Availability of remote work can vary by location and position, so applicants should check specific job listings for details.

What is an Amazon Customer Service?

An Amazon Customer Service job involves assisting customers with inquiries, orders, returns, and troubleshooting issues through phone, chat, or email. Representatives aim to provide efficient and friendly support while ensuring customer satisfaction. The role requires strong communication skills, problem-solving abilities, and familiarity with Amazon's policies and systems. Employees often work in call centers or remotely, depending on the position.

What are the most commonly searched types of Amazon Customer Service jobs in Sumter, SC? The most popular types of Amazon Customer Service jobs in Sumter, SC are:
What job categories do people searching Amazon Customer Service jobs in Sumter, SC look for? The top searched job categories for Amazon Customer Service jobs in Sumter, SC are:
What cities near Sumter, SC are hiring for Amazon Customer Service jobs? Cities near Sumter, SC with the most Amazon Customer Service job openings:
Amazon Customer Service jobs near you
Infographic showing various Amazon Customer Service job openings in Sumter, SC as of August 2026, with employment types broken down into 1% As Needed, 77% Full Time, 19% Part Time, and 3% Contract. Highlights an 92% Physical, 1% Hybrid, and 7% Remote job distribution, with an average salary of $34,819 per year, or $16.7 per hour.

Customer Service

TRC Talent Solutions

Columbia, SC

$15 - $18/hr

Temporary

Re-posted 12 days ago

Job description

Customer Service Representative
Location: Columbia, SC 29229
Pay: $15-$18/hour (DOE)
Schedule: Hiring for multiple shifts
 
We are seeking reliable, professional, and customer-focused Customer Service Representatives to support members with inquiries related to benefits, claims, billing, and general account information. This role is ideal for someone who enjoys helping others, communicates clearly, and thrives in a fast-paced call center or office environment.
 
Key Responsibilities

  • Handle a high volume of incoming customer calls, emails, and/or chats in a professional and courteous manner

  • Provide accurate information regarding benefits, eligibility, claims status, billing questions, and account updates

  • Research and resolve customer concerns while delivering a positive customer experience

  • Accurately document all customer interactions and maintain detailed notes in internal systems

  • Follow established scripts, workflows, and procedures to ensure compliance and consistency

  • Meet or exceed quality, productivity, and attendance standards

  • Escalate complex or unresolved issues to appropriate teams when necessary

  • Protect sensitive customer information and comply with all HIPAA and company confidentiality guidelines

Qualifications

  • High school diploma or equivalent required

  • Previous customer service, call center, healthcare, or insurance experience preferred

  • Strong verbal and written communication skills with a customer-first mindset

  • Ability to navigate multiple computer systems while on active calls

  • Detail-oriented, organized, and able to manage time effectively

  • Dependable with strong attendance and punctuality

  • Ability to remain calm, professional, and solution-focused in high-volume or challenging situations

Work Environment & Additional Details

  • Fast-paced call center or office setting

  • Structured training provided

  • Team-oriented environment with ongoing support

  • If you are looking for a stable customer service opportunity with competitive pay and multiple shift options, we encourage you to apply today.

TRC Talent Solutions is proud to be an Equal Opportunity Employer (EOE). All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, age, national origin, protected veteran status, disability status, sexual orientation, gender identity or expression, marital status, genetic information, or any other characteristic protected by law.