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Amazon Customer Service Jobsexternal in Spokane, WA (NOW HIRING)

Customer Service

Spokane, WA · On-site

$16.25 - $22/hr

The Customer Service Representative (CSR) is responsible for interacting with all customers, maintaining a friendly, positive, authentic, empathetic, and professional approach, to deliver a ...

Our WW Operations network delivers millions of packages and smiles to Amazon customers every day ... customer service, communication, and interpersonal skills - A Bachelor's or Master's degree in ...

Job summary Our WW Operations network delivers millions of packages and smiles to Amazon customers ... service skills, communication skills and interpersonal skills - Track record of meeting or ...

Our WW Operations network delivers millions of packages and smiles to Amazon customers every day ... service skills, communication skills and interpersonal skills - Track record of meeting or ...

Customer Service Representative

Plaza, WA · On-site

$17.25 - $23.50/hr

The Customer Service Representative (CSR) is responsible for interacting with all customers, maintaining a friendly, positive, authentic, empathetic, and professional approach, to deliver a ...

Customer Service Representative

Post Falls, ID

$15.75 - $21.25/hr

The CSR plays a critical role in driving revenue and margin growth across residential and light commercial HVAC equipment and supply sales. This position partners closely with assigned House Accounts ...

Customer Service Rep

ID · On-site

$15.75 - $21.25/hr

Assesses customer need for additional products/services * Assesses customer compliance with physician orders * Answers questions and provides customer education regarding products/services

Be Seen First

Strong customer service background is a priority for this position * Excellent communication and interpersonal skills * Comfortable working directly with patients and caregivers in their homes

As a Customer Service Representative, you will work as part of a supportive team to be the face of U-Haul company's exceptional service and ensuring that customers get all the help they need on their ...

Customer Service Representative: The building materials industry is a trade that offers long-term stability and career growth opportunities. Alliance Door Products is a community of caring and ...

Customer Service Rep

Spokane, WA · On-site

$17 - $25/hr

Strong customer service and communication skills, ability to meet demanding timelines, energetic, detail-oriented, critical thinker, seeks input from others, ability to multitask, , strong problem ...

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Amazon Customer Service information

See Spokane, WA salary details

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How much do amazon customer service jobs pay per hour?

As of Sep 6, 2026, the average hourly pay for amazon customer service in Spokane, WA is $19.01, according to ZipRecruiter salary data. Most workers in this role earn between $15.58 and $21.15 per hour, depending on experience, location, and employer.

What is an Amazon Customer Service?

An Amazon Customer Service job involves assisting customers with inquiries, orders, returns, and troubleshooting issues through phone, chat, or email. Representatives aim to provide efficient and friendly support while ensuring customer satisfaction. The role requires strong communication skills, problem-solving abilities, and familiarity with Amazon's policies and systems. Employees often work in call centers or remotely, depending on the position.

What are the key skills and qualifications needed to thrive in the Amazon Customer Service position, and why are they important?

To thrive as an Amazon Customer Service representative, you need strong communication skills, problem-solving abilities, and a high school diploma or equivalent. Familiarity with customer support software, CRM systems, and Amazon’s internal portals is often required. Patience, empathy, and the ability to remain calm under pressure help individuals excel in this customer-facing position. These skills are crucial for delivering excellent customer experiences, swiftly resolving issues, and maintaining Amazon’s reputation for outstanding service.

What are the typical challenges faced by Amazon Customer Service representatives, and how are they supported in overcoming them?

Amazon Customer Service representatives often encounter high call volumes, a diverse range of customer inquiries, and the need to quickly adapt to new policies or procedures. To help manage these challenges, Amazon provides comprehensive training, ongoing coaching, and access to a robust knowledge base. Team leads and supervisors are available for guidance, and representatives are encouraged to collaborate with colleagues for problem-solving. This supportive environment ensures customer service agents have the tools and resources needed to deliver prompt, accurate, and friendly service even under pressure.

Do Amazon Customer Service do work from home jobs?

Amazon Customer Service roles often offer work-from-home options, especially for remote customer support positions. These jobs typically require a reliable internet connection, a quiet workspace, and sometimes specific technical skills or certifications. Availability of remote work may vary by location and position.

How do I get an Amazon customer service job?

To get an Amazon customer service job, you can apply through the Amazon.jobs website by creating an account and submitting an online application for available customer service positions. These roles typically require good communication skills, problem-solving ability, and sometimes prior customer service experience; some positions may also require a high school diploma or equivalent. The hiring process often includes an interview and background check, and roles may be remote or onsite depending on the position.

What are the most commonly searched types of Amazon Customer Service jobs in Spokane, WA?

The most popular types of Amazon Customer Service jobs in Spokane, WA are:

What job categories do people searching Amazon Customer Service jobs in Spokane, WA look for?

The top searched job categories for Amazon Customer Service jobs in Spokane, WA are:

What cities near Spokane, WA are hiring for Amazon Customer Service jobs?

Cities near Spokane, WA with the most Amazon Customer Service job openings:

Infographic showing various Amazon Customer Service job openings in Spokane, WA as of August 2026, with employment types broken down into 1% As Needed, 76% Full Time, 19% Part Time, and 4% Contract. Highlights an 93% Physical, 1% Hybrid, and 6% Remote job distribution, with an average salary of $39,532 per year, or $19 per hour.

Customer Service

dbi

Spokane, WA • On-site

$16.25 - $22/hr

Full-time

Re-posted 20 days ago


Job description

The Customer Service Representative (CSR) is responsible for interacting with all customers, maintaining a friendly, positive, authentic, empathetic, and professional approach, to deliver a consistent Five-Star Customer Service Experience. The CSR reports to the Store Manager, in partnership with the Operations Supervisor/Manager. The CSR supports the welcome desk, cash wrap, systems/processes, inventory management, and daily routines to ensure the store is foundationally excellent and that the customer has an exceptional shopping experience.

Essential Job Functions:

  • Welcome all customers with genuine, and friendly enthusiasm over the phone, virtual chats and in person, communicate clearly and concisely by adapting your style to suit the customers by problem solving, excellent phone skills and resolving conflict.
  • Use all systems to manage the customer flow to deliver Five-Star Customer Service experience.
  • Maintain all service vows which include Being Prepared, Welcoming, ability to Meet the Needs & Be There for all customers, including all operational checklist task and meeting customers emotional and practical needs.
  • Responsible for providing an exceptional service experience to multiple customers at one time and contribute to the store achievement of Five-Star Customer Service.
  • Proactively address customer concerns with confidence. Know when to escalate and partner with leadership team.
  • Communicate how alterations can play an important role in perfecting the dress for her event in partnership with Alterations.
  • Promote all alteration services and personalization options.
  • Maintain store-standards to support a flawless shopping experience.
  • Maintain a high standard of dress to meet the Dress Code policy.
  • Respond promptly to all customer questions providing product and service information.
  • Build and maintain long-term relationships to meet and exceed customer satisfaction and loyalty.
  • Engage in the inventory management procedures by processing orders, receiving, and ensuring first quality standards for all merchandise.
  • Support all cash wrap behaviors and processes transactions with accuracy to make every customer feels celebrated.
  • Assist with all sales promotions and visual updates.
  • Other duties as assigned.

Physical Demands:

  • While performing the duties of this job, the employee is occasionally required to stand, walk, and sit for extended periods of time; reach for tools and objects with hands and arms; climb stairs; stoop, kneel, crouch, or crawl; and talk to and hear customers . The employee must occasionally lift to 25 pounds. The employee must be able to see up close and at a distance, as well as use peripheral vision and depth perception, and be able to look at, read, and use a computer, electronic devices, and phones for long periods of time.

Education & Credentials:

  • High school diploma or an equivalent degree or 1 -2 years prior retail experience in an apparel, service, or specialty store environment.