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Amazon Customer Service Jobs in Reading, PA (NOW HIRING)

Amazon

Area Manager II

Breinigsville, PA · On-site

Our WW Operations network delivers millions of packages and smiles to Amazon customers every day ... customer service, communication, and interpersonal skills - A Bachelor's or Master's degree in ...

Amazon

Area Manager II

Breinigsville, PA · On-site

Our WW Operations network delivers millions of packages and smiles to Amazon customers every day ... customer service, communication, and interpersonal skills - A Bachelor's or Master's degree in ...

Amazon

Area Manager II

Breinigsville, PA · On-site

Our WW Operations network delivers millions of packages and smiles to Amazon customers every day ... customer service, communication, and interpersonal skills - A Bachelor's or Master's degree in ...

KFC

Customer Service

Trexlertown, PA

$15.25 - $20.50/hr

Team Member (Customer Service) Responsibilities: * Make and prepare guest orders with accuracy and efficiency * Provide a top-notch guest experience that includes friendly interactions, hot & fresh ...

LAR-MAC Inc - KFC

Customer Service

Pottsville, PA · On-site

$14.75 - $20/hr

If you want to build a great career while providing fast, fun and friendly service to our customers, KFC is the perfect place to learn, grow and succeed! We offer the following: * A commitment to ...

Amazon

Operations Manager

Breinigsville, PA · On-site

Job summary Our WW Operations network delivers millions of packages and smiles to Amazon customers ... service skills, communication skills and interpersonal skills - Track record of meeting or ...

Redners Markets

Customer Service Representative

Leesport, PA · On-site

$15 - $20.25/hr

Customer Service Manager DEPARTMENT: Front End REPORTS TO: Store Director/Bookkeeper FLSA STATUS: Non-Exempt JOB SUMMARY: To provide and maintain high standards of customer service throughout the ...

BPW

Customer Service Representative

Allentown, PA · On-site

$18 - $21/hr

Join BPW as a Customer Service Representative in Allentown, PA, where you will be the friendly face of our company! Be part of a dynamic team that is dedicated to providing exceptional service and ...

BPW

Customer Service Representative

Allentown, PA · On-site

$18 - $21/hr

Join BPW as a Customer Service Representative in Allentown, PA, where you will be the friendly face of our company! Be part of a dynamic team that is dedicated to providing exceptional service and ...

BPW

Customer Service Representative

Allentown, PA · On-site

$18 - $21/hr

Join BPW as a Customer Service Representative in Allentown, PA, where you will be the friendly face of our company! Be part of a dynamic team that is dedicated to providing exceptional service and ...

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All JobsAmazon Customer Service JobsAmazon Customer Service Jobs in Reading, PA

Amazon Customer Service information

See Reading, PA salary details

$9

$18

$25

How much do amazon customer service jobs pay per hour?

As of Sep 3, 2026, the average hourly pay for amazon customer service in Reading, PA is $18.05, according to ZipRecruiter salary data. Most workers in this role earn between $14.76 and $20.10 per hour, depending on experience, location, and employer.

What is an Amazon Customer Service?

An Amazon Customer Service job involves assisting customers with inquiries, orders, returns, and troubleshooting issues through phone, chat, or email. Representatives aim to provide efficient and friendly support while ensuring customer satisfaction. The role requires strong communication skills, problem-solving abilities, and familiarity with Amazon's policies and systems. Employees often work in call centers or remotely, depending on the position.

What are the key skills and qualifications needed to thrive in the Amazon Customer Service position, and why are they important?

To thrive as an Amazon Customer Service representative, you need strong communication skills, problem-solving abilities, and a high school diploma or equivalent. Familiarity with customer support software, CRM systems, and Amazon’s internal portals is often required. Patience, empathy, and the ability to remain calm under pressure help individuals excel in this customer-facing position. These skills are crucial for delivering excellent customer experiences, swiftly resolving issues, and maintaining Amazon’s reputation for outstanding service.

What are the typical challenges faced by Amazon Customer Service representatives, and how are they supported in overcoming them?

Amazon Customer Service representatives often encounter high call volumes, a diverse range of customer inquiries, and the need to quickly adapt to new policies or procedures. To help manage these challenges, Amazon provides comprehensive training, ongoing coaching, and access to a robust knowledge base. Team leads and supervisors are available for guidance, and representatives are encouraged to collaborate with colleagues for problem-solving. This supportive environment ensures customer service agents have the tools and resources needed to deliver prompt, accurate, and friendly service even under pressure.

Do Amazon Customer Service do work from home jobs?

Amazon Customer Service roles often offer work-from-home options, especially for remote customer support positions. These jobs typically require a reliable internet connection, a quiet workspace, and sometimes specific technical skills or certifications. Availability of remote work may vary by location and position.

How do I get an Amazon customer service job?

To get an Amazon customer service job, you can apply through the Amazon.jobs website by creating an account and submitting an online application for available customer service positions. These roles typically require good communication skills, problem-solving ability, and sometimes prior customer service experience; some positions may also require a high school diploma or equivalent. The hiring process often includes an interview and background check, and roles may be remote or onsite depending on the position.

What are the most commonly searched types of Amazon Customer Service jobs in Reading, PA?

The most popular types of Amazon Customer Service jobs in Reading, PA are:

What job categories do people searching Amazon Customer Service jobs in Reading, PA look for?

The top searched job categories for Amazon Customer Service jobs in Reading, PA are:

What cities near Reading, PA are hiring for Amazon Customer Service jobs?

Cities near Reading, PA with the most Amazon Customer Service job openings:

Amazon Customer Service jobs near you
Infographic showing various Amazon Customer Service job openings in Reading, PA as of August 2026, with employment types broken down into 1% As Needed, 78% Full Time, 18% Part Time, and 3% Contract. Highlights an 89% Physical, 1% Hybrid, and 10% Remote job distribution, with an average salary of $37,547 per year, or $18.1 per hour.

Customer Service

Chris Skundrich - State Farm Agency

Ephrata, PA

$38K - $48K/yr

Full-time

Retirement, PTO

Posted yesterday

New

Job description

Chris Skundrich - State Farm Agency, located in Ephrata, PA is currently looking for a talented, caring, professional to join our team as a Customer Service Representative. This is a position focused on Customer Service for a well-established State Farm Agent.

If you have a talent for customer care and understand the needs and motivations of people, we want you on our team! As our Customer Service Representative, youll work to inspire customer loyalty and significantly enhance the overall State Farm Insurance customer experience.

Responsibilities include but not limited to:
  • Answer phones and greet clients
  • Establish customer relationships and follow up with customers, as needed
  • Provide prompt, accurate, and friendly customer service. Service can include responding to inquiries regarding insurance availability, eligibility, coverages, policy changes, transfers, claim submissions, and billing clarification
  • Use a customer-focused, needs-based review process to educate customers about insurance options

You will receive:
  • Salary base $38,000 to $48,000 depending on licensing and experience
  • Paid Time Off (personal/sick days and major holidays)
  • SIMPLE IRA
  • Valuable experience
  • Growth potential/Opportunity for advancement within my office

Requirements:
  • Sales experience (outside sales or inside sales representative, retail sales associate, or telemarketing) preferred
  • Excellent communication skills - written, verbal and listening
  • Bilingual English/Spanish preferred
  • Self-motivated
  • Detail oriented
  • Proactive in problem solving
  • Ability to work in a team environment
  • Ability to assess customer needs and conduct effective interviews
  • Ability to effectively relate to a customer
  • Property Casualty license (must be able to obtain)
  • Life and Health license (must be able to obtain)

If you are motivated to succeed and can see yourself in this role, please submit your resume. We will follow up with you on the next steps in the interview process.

This position is with a State Farm independent contractor agent, not with State Farm Insurance Companies. Employees of State Farm agents must be able to successfully complete any applicable licensing requirements and training programs. State Farm agents are independent contractors who hire their own employees. State Farm agents employees are not employees of State Farm.