Florence, KY · On-site
$14.50 - $19.75/hr
At Amazon, our mission is to be Earth's most customer-centric company. To achieve this goal, we ... As a Delivery Station Customer Service Associate, you will help improve the customer experience by ...
Florence, KY · On-site
$14.50 - $19.75/hr
At Amazon, our mission is to be Earth's most customer-centric company. To achieve this goal, we ... As a Delivery Station Customer Service Associate, you will help improve the customer experience by ...
Florence, KY · On-site
$14.50 - $19.75/hr
At Amazon, our mission is to be Earth's most customer-centric company. To achieve this goal, we ... As a Delivery Station Customer Service Associate, you will help improve the customer experience by ...
Florence, KY · On-site
$14.50 - $19.75/hr
At Amazon, our mission is to be Earth's most customer-centric company. To achieve this goal, we ... As a Delivery Station Customer Service Associate, you will help improve the customer experience by ...
Florence, KY · On-site
$14.50 - $19.75/hr
At Amazon, our mission is to be Earth's most customer-centric company. To achieve this goal, we ... As a Delivery Station Customer Service Associate, you will help improve the customer experience by ...
Florence, KY · On-site
$14.50 - $19.75/hr
At Amazon, our mission is to be Earth's most customer-centric company. To achieve this goal, we ... As a Delivery Station Customer Service Associate, you will help improve the customer experience by ...
Shepherdsville, KY · On-site
$61K - $82K/yr
At Amazon, we are working to be the most customer-centric company on earth. To get there, we need ... customer service, communication, and interpersonal skills - A Bachelor's or Master's degree in ...
Shepherdsville, KY · On-site
$61K - $82K/yr
At Amazon, we are working to be the most customer-centric company on earth. To get there, we need ... customer service, communication, and interpersonal skills - A Bachelor's or Master's degree in ...
Hebron, KY · On-site
... customer-service environments Amazon is an equal opportunity employer and does not discriminate on the basis of protected veteran status, disability, or other legally protected status. Our inclusive ...
New
Hebron, KY · On-site
... customer-service environments Amazon is an equal opportunity employer and does not discriminate on the basis of protected veteran status, disability, or other legally protected status. Our inclusive ...
New
Shepherdsville, KY · On-site
Our WW Operations network delivers millions of packages and smiles to Amazon customers every day ... service, communication, and interpersonal skills, or experience working with customers with a ...
Shepherdsville, KY · On-site
Our WW Operations network delivers millions of packages and smiles to Amazon customers every day ... service, communication, and interpersonal skills, or experience working with customers with a ...
Campbellsville, KY · On-site
Our WW Operations network delivers millions of packages and smiles to Amazon customers every day ... customer service, communication, and interpersonal skills - A Bachelor's or Master's degree in ...
Campbellsville, KY · On-site
Our WW Operations network delivers millions of packages and smiles to Amazon customers every day ... customer service, communication, and interpersonal skills - A Bachelor's or Master's degree in ...
Paducah, KY · On-site
... and smiles to Amazon customers every day. We are looking for motivated, customer-focused ... their service, even in our most remote area. We are a combination of operations and support teams ...
Paducah, KY · On-site
... and smiles to Amazon customers every day. We are looking for motivated, customer-focused ... their service, even in our most remote area. We are a combination of operations and support teams ...
Shepherdsville, KY · On-site
Job summary Our WW Operations network delivers millions of packages and smiles to Amazon customers ... service, communication, and interpersonal skills - Experience in exceeding quota and key ...
Shepherdsville, KY · On-site
Job summary Our WW Operations network delivers millions of packages and smiles to Amazon customers ... service, communication, and interpersonal skills - Experience in exceeding quota and key ...
You will work cross-functionally with product design, service engineering, operations, and software ... customer ecosystem. Export Control Requirement: Due to applicable export control laws and ...
You will work cross-functionally with product design, service engineering, operations, and software ... customer ecosystem. Export Control Requirement: Due to applicable export control laws and ...
You will work cross-functionally with product design, service engineering, operations, and software ... customer ecosystem. Export Control Requirement: Due to applicable export control laws and ...
You will work cross-functionally with product design, service engineering, operations, and software ... customer ecosystem. Export Control Requirement: Due to applicable export control laws and ...
Campbellsville, KY · On-site
Job summary Our WW Operations network delivers millions of packages and smiles to Amazon customers ... service skills, communication skills and interpersonal skills - Track record of meeting or ...
Campbellsville, KY · On-site
Job summary Our WW Operations network delivers millions of packages and smiles to Amazon customers ... service skills, communication skills and interpersonal skills - Track record of meeting or ...
You will work cross-functionally with product design, service engineering, operations, and software ... The ADRL mission is to delight consumer electronic customers worldwide by offering an Original ...
You will work cross-functionally with product design, service engineering, operations, and software ... The ADRL mission is to delight consumer electronic customers worldwide by offering an Original ...
London, KY · On-site
... and smiles to Amazon customers every day. We are looking for motivated, customer-focused ... their service, even in our most remote area. We are a combination of operations and support teams ...
London, KY · On-site
... and smiles to Amazon customers every day. We are looking for motivated, customer-focused ... their service, even in our most remote area. We are a combination of operations and support teams ...
Ashland, KY · On-site
$11/hr
Customer Service Share Apply Part-time Starting at $11.00 per hour Restaurant Associates are high-energy team players who serve our customers and produce the finest quality product. Each workday may ...
Ashland, KY · On-site
$11/hr
Customer Service Share Apply Part-time Starting at $11.00 per hour Restaurant Associates are high-energy team players who serve our customers and produce the finest quality product. Each workday may ...
Services the customer while using the cash register to accurately take orders, handle cash, give correct change, and balance register prior to and directly after the shift with the Manager on Duty.
Quick apply
Services the customer while using the cash register to accurately take orders, handle cash, give correct change, and balance register prior to and directly after the shift with the Manager on Duty.
Alexandria, KY · On-site
$11 - $14/hr
Customer Service Share Apply Part-time $11.00 - 14.00 per hour Long John Silver's - Urgent Cashier Position Available! Are you looking for a fun and dynamic working environment where you can make a ...
Alexandria, KY · On-site
$11 - $14/hr
Customer Service Share Apply Part-time $11.00 - 14.00 per hour Long John Silver's - Urgent Cashier Position Available! Are you looking for a fun and dynamic working environment where you can make a ...
Maysville, KY · On-site
$11 - $14/hr
Customer Service Share Apply Part-time $11.00 - 14.00 per hour Long John Silver's - Urgent Cashier Position Available! Are you looking for a fun and dynamic working environment where you can make a ...
Maysville, KY · On-site
$11 - $14/hr
Customer Service Share Apply Part-time $11.00 - 14.00 per hour Long John Silver's - Urgent Cashier Position Available! Are you looking for a fun and dynamic working environment where you can make a ...
Lexington, KY · On-site
$12/hr
Customer Service Share Apply Full-time Part-time Up to $12.00 per hour The Customer Service is the key to ensuring guest satisfaction. This is a very important position for a friendly, helpful ...
Lexington, KY · On-site
$12/hr
Customer Service Share Apply Full-time Part-time Up to $12.00 per hour The Customer Service is the key to ensuring guest satisfaction. This is a very important position for a friendly, helpful ...
Nicholasville, KY · On-site
$14.25 - $19.25/hr
Customer Service The Customer Service is the key to ensuring guest satisfaction. This is a very important position for a friendly, helpful individual who enjoys working in a fast-paced environment.
Nicholasville, KY · On-site
$14.25 - $19.25/hr
Customer Service The Customer Service is the key to ensuring guest satisfaction. This is a very important position for a friendly, helpful individual who enjoys working in a fast-paced environment.
$8.56 - $9.91
2% of jobs
$9.91 - $11.26
4% of jobs
$11.26 - $12.60
11% of jobs
$13.35 is the 25th percentile. Wages below this are outliers.
$12.60 - $13.95
15% of jobs
The median wage is $15.19 / hr.
$13.95 - $15.30
20% of jobs
$15.30 - $16.65
15% of jobs
$17.57 is the 75th percentile. Wages above this are outliers.
$16.65 - $17.99
13% of jobs
$17.99 - $19.34
7% of jobs
$19.34 - $20.69
6% of jobs
$20.69 - $22.04
4% of jobs
$22.04 - $23.38
3% of jobs
$8
$16
$23
Amazon Customer Service representatives often encounter high call volumes, a diverse range of customer inquiries, and the need to quickly adapt to new policies or procedures. To help manage these challenges, Amazon provides comprehensive training, ongoing coaching, and access to a robust knowledge base. Team leads and supervisors are available for guidance, and representatives are encouraged to collaborate with colleagues for problem-solving. This supportive environment ensures customer service agents have the tools and resources needed to deliver prompt, accurate, and friendly service even under pressure.
To thrive as an Amazon Customer Service representative, you need strong communication skills, problem-solving abilities, and a high school diploma or equivalent. Familiarity with customer support software, CRM systems, and Amazon’s internal portals is often required. Patience, empathy, and the ability to remain calm under pressure help individuals excel in this customer-facing position. These skills are crucial for delivering excellent customer experiences, swiftly resolving issues, and maintaining Amazon’s reputation for outstanding service.
An Amazon Customer Service job involves assisting customers with inquiries, orders, returns, and troubleshooting issues through phone, chat, or email. Representatives aim to provide efficient and friendly support while ensuring customer satisfaction. The role requires strong communication skills, problem-solving abilities, and familiarity with Amazon's policies and systems. Employees often work in call centers or remotely, depending on the position.
$14.50 - $19.75/hr
Full-time
Re-posted 26 days ago
7.4
Based on 7,064 frontline employees who took The Breakroom Quiz
6th of 39 rated national retailers
At Amazon, our mission is to be Earth's most customer-centric company. To achieve this goal, we strive to exceed expectations by innovating and providing best-in-class customer support as we expand our logistics products and services including improving how we fulfill and deliver customer orders. We're making history and the good news is that we've only just begun.
At Amazon you get to Work with smart, passionate people who are building new products and services every day on behalf of our customers. As a Delivery Station Customer Service Associate, you will help improve the customer experience by providing in station real-time, hands-on support to ensure our customers receive their packages on time, as promised. The role will also help connect customers with experts who can provide them the most accurate and up-to-date information about their packages.
The work is beyond fulfilling and delivering customer orders; it's making sure we put smiles on customer's faces.
Key job responsibilities
As a Delivery Station Customer Service Associate, you will be responsible for:
Communicating with customers directly in-person, in addition to communicating via phone and email
Empathizing with and prioritizing customer needs
Upholding company values and respecting every customer
Resolving issues and setting appropriate expectations with customers
Clearly understanding and responding appropriately to the issues that customers present
Consistently composing grammatically correct, concise, and accurate written responses to customer issues
Approaching problems logically and with good judgment to ensure the appropriate customer outcome
Making quick and effective decisions on behalf of the customer
Working a flexible Full-Time (40+ hours per week) schedule
Performing the following tasks, with or without reasonable accommodation
Carry, lift, push and pull up to 49 pounds
Frequently push, pull, squat, bend and reach
Stand and walk during shifts lasting up to 12 hours
Work in an environment where the noise level varies and can be loud (hearing protection will be provided)
Work in an environment where the temperature may vary due to outside weather conditions and is not controlled
A day in the life
You'll be based at one of our last-mile delivery warehouses, where Amazon's leading logistics system operates. As orders are dispatched and delivered, you'll be in contact with our warehouse, associates, delivery partners and customers when they need guidance. Where a customer needs to reschedule a delivery, you'll be informing our delivery partners
Where you notice a delivery issue, you'll get to work resolving it straight away, so that our customers get a great experience every time without having to contact Amazon. Operating at the heart of Amazon's logistics, you'll develop logistical and customer expertise that sets Amazon apart. You'll connect with our customers every day, using your in-depth understanding of our supply chain and local knowledge of delivery connections and warehouses.
About the team
Our mission is to be Earth's most customer-centric company, and few departments have as direct an impact on that mission as our Customer Service team
We're an inclusive team who empower and look after our people, so they have the time and energy to focus on our customers' happiness. Our goal is to reduce customer effort every way we can, helping them get the best results quickly and efficiently. We support our self-service channels to offer expert insights into our customers' most complex issues.
Within Customer Service, there are opportunities in process improvement, customer experience, data analysis and customer retention. The CS team is always looking for ways to make Amazon's customer service even better, and we need excellent people to make that happen.
Sourced by ZipRecruiter
Amazon.com, Inc., commonly known as Amazon, is an American multinational technology company. It was founded by Jeff Bezos in 1994 and initially started as an online marketplace for books. Since then, Amazon has expanded its operations and become one of the largest e-commerce companies in the world. Amazon's primary business is its online retail platform, where customers can purchase a vast array of products, including electronics, clothing, books, home goods, and much more. The company offers a convenient and user-friendly shopping experience, with features such as fast shipping, customer reviews, and personalized recommendations. In addition to its e-commerce platform, Amazon has diversified its business into various other areas. One of its notable ventures is Amazon Web Services (AWS), a comprehensive cloud computing platform that provides services such as storage, compute power, and database management to individuals and businesses. AWS has become a leader in the cloud computing industry, powering many websites and applications worldwide. Amazon has also developed its own consumer electronics, including the popular Amazon Kindle e-reader, Fire tablets, Fire TV streaming devices, and the Alexa-powered Echo smart speakers. The Alexa voice assistant, integrated into these devices, allows users to interact with their devices using voice commands, perform tasks, and access information. Furthermore, Amazon has expanded into media and entertainment. It operates Prime Video, a streaming service that offers a wide range of movies, TV shows, and original content. Amazon Music provides a platform for streaming and purchasing digital music, while Audible offers audiobooks and other audio content. The company's commitment to customer satisfaction and convenience is demonstrated by its membership program, Amazon Prime. Prime members receive various benefits, including free two-day shipping, access to streaming services, exclusive deals, and more.
It services, book publishers, retail, real estate and computer and electronic product manufacturing
10,000+ Employees
Seattle, WA, US
