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Amazon Customer Service Associate Jobs in Detroit, MI

Walgreens

Customer Service Associate

Lake Orion, MI · On-site

$13.50 - $18.50/hr

Models and shares customer service best practices with all team members to deliver a distinctive and delightful customer experience, including interpersonal habits (e.g., greeting, eye contact ...

Walgreens

Customer Service Associate

Rochester, MI · On-site

$13.25 - $18.50/hr

Models and shares customer service best practices with all team members to deliver a distinctive and delightful customer experience, including interpersonal habits (e.g., greeting, eye contact ...

Walgreens

Customer Service Associate

Sterling Heights, MI · On-site

$13.50 - $18.50/hr

Models and shares customer service best practices with all team members to deliver a distinctive and delightful customer experience, including interpersonal habits (e.g., greeting, eye contact ...

Walgreens

Customer Service Associate

Farmington, MI · On-site

$14.25 - $19.75/hr

Models and shares customer service best practices with all team members to deliver a distinctive and delightful customer experience, including interpersonal habits (e.g., greeting, eye contact ...

Walgreens

Customer Service Associate

Novi, MI · On-site

$13.75 - $18.75/hr

Models and shares customer service best practices with all team members to deliver a distinctive and delightful customer experience, including interpersonal habits (e.g., greeting, eye contact ...

Walgreens

Customer Service Associate

Canton, MI · On-site

$13.50 - $18.50/hr

Models and shares customer service best practices with all team members to deliver a distinctive and delightful customer experience, including interpersonal habits (e.g., greeting, eye contact ...

Walgreens

Customer Service Associate

New Baltimore, MI · On-site

$13.25 - $18.25/hr

Models and shares customer service best practices with all team members to deliver a distinctive and delightful customer experience, including interpersonal habits (e.g., greeting, eye contact ...

Walgreens

Customer Service Associate

Ann Arbor, MI · On-site

$14.25 - $19.50/hr

Models and shares customer service best practices with all team members to deliver a distinctive and delightful customer experience, including interpersonal habits (e.g., greeting, eye contact ...

Walgreens

Customer Service Associate

West Bloomfield, MI · On-site

$13.50 - $18.50/hr

Models and shares customer service best practices with all team members to deliver a distinctive and delightful customer experience, including interpersonal habits (e.g., greeting, eye contact ...

Walgreens

Customer Service Associate

Sterling Heights, MI · On-site

$13.50 - $18.50/hr

Models and shares customer service best practices with all team members to deliver a distinctive and delightful customer experience, including interpersonal habits (e.g., greeting, eye contact ...

Walgreens

Customer Service Associate

Ypsilanti, MI · On-site

$13 - $18/hr

Models and shares customer service best practices with all team members to deliver a distinctive and delightful customer experience, including interpersonal habits (e.g., greeting, eye contact ...

Walgreens

Customer Service Associate

Ypsilanti, MI · On-site

$13 - $18/hr

Models and shares customer service best practices with all team members to deliver a distinctive and delightful customer experience, including interpersonal habits (e.g., greeting, eye contact ...

Walgreens

Customer Service Associate

Farmington Hills, MI · On-site

$14.25 - $19.75/hr

Models and shares customer service best practices with all team members to deliver a distinctive and delightful customer experience, including interpersonal habits (e.g., greeting, eye contact ...

Walgreens

Customer Service Associate

Taylor, MI · On-site

$13.50 - $18.50/hr

Models and shares customer service best practices with all team members to deliver a distinctive and delightful customer experience, including interpersonal habits (e.g., greeting, eye contact ...

Walgreens

Customer Service Associate

Sterling Heights, MI · On-site

$13.50 - $18.50/hr

Models and shares customer service best practices with all team members to deliver a distinctive and delightful customer experience, including interpersonal habits (e.g., greeting, eye contact ...

Walgreens

Customer Service Associate

New Baltimore, MI

$13.25 - $18.25/hr

Models and shares customer service best practices with all team members to deliver a distinctive and delightful customer experience, including interpersonal habits (e.g., greeting, eye contact ...

Walgreens

Customer Service Associate

Farmington, MI · On-site

$14.25 - $19.75/hr

Models and shares customer service best practices with all team members to deliver a distinctive and delightful customer experience, including interpersonal habits (e.g., greeting, eye contact ...

Walgreens

Customer Service Associate

Livonia, MI · On-site

$12.75 - $17.75/hr

Models and shares customer service best practices with all team members to deliver a distinctive and delightful customer experience, including interpersonal habits (e.g., greeting, eye contact ...

Walgreens

Customer Service Associate

Ypsilanti, MI · On-site

$13 - $18/hr

Models and shares customer service best practices with all team members to deliver a distinctive and delightful customer experience, including interpersonal habits (e.g., greeting, eye contact ...

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All JobsAmazon Customer Service Associate JobsAmazon Customer Service Associate Jobs in Detroit, MI

Amazon Customer Service Associate information

See Detroit, MI salary details

$8

$16

$27

How much do amazon customer service associate jobs pay per hour?

As of Sep 2, 2026, the average hourly pay for amazon customer service associate in Detroit, MI is $16.97, according to ZipRecruiter salary data. Most workers in this role earn between $13.80 and $19.04 per hour, depending on experience, location, and employer.

What is an Amazon Customer Service Associate?

Amazon Customer Service Associates are professionals who assist customers with inquiries, orders, returns, and other issues related to Amazon's products and services. They communicate with customers via phone, chat, or email to resolve problems and ensure a positive shopping experience. Associates are trained to handle a wide range of questions and provide solutions efficiently, reflecting Amazon's commitment to customer satisfaction.

What are the key skills and qualifications needed to thrive as an Amazon Customer Service Associate?

To thrive as an Amazon Customer Service Associate, you need strong communication skills, problem-solving abilities, and a high school diploma or equivalent. Familiarity with customer relationship management (CRM) systems, chat platforms, and knowledge of Amazon's internal tools is typically required. Patience, empathy, and adaptability are essential soft skills for handling diverse customer concerns and maintaining professionalism. These skills ensure efficient resolution of customer issues and contribute to a positive overall customer experience.

What are some common challenges Amazon Customer Service Associates face and how can they be managed?

Amazon Customer Service Associates often encounter high call volumes and must handle a variety of customer concerns, sometimes with limited information. Adapting quickly to new processes and updates in company policies is essential. To manage these challenges, associates are encouraged to utilize internal resources, ask for help from team leads, and take advantage of ongoing training sessions. Building strong communication skills and practicing patience can significantly improve your ability to resolve issues efficiently and maintain customer satisfaction.

What is the difference between Amazon Customer Service Associate vs Amazon Customer Support Specialist?

AspectAmazon Customer Service AssociateAmazon Customer Support Specialist
Required CredentialsHigh school diploma or equivalent; basic computer skillsHigh school diploma; additional training or certifications may be preferred
Work EnvironmentCall centers, remote or on-site, fast-pacedCall centers, remote or on-site, similar environment
Employer & Industry UsageAmazon retail and e-commerceAmazon retail and e-commerce, often with more technical support focus
Common Search & Comparison IntentCustomer service roles at AmazonTechnical or specialized customer support at Amazon

Both roles involve assisting Amazon customers via phone, chat, or email. The Customer Service Associate typically handles general inquiries and order issues, while the Customer Support Specialist may deal with more complex or technical problems. The credentials and work environment are similar, but the Specialist role often requires additional training or technical knowledge.

How to become an Amazon Customer Service Associate?

To become an Amazon Customer Service Associate, candidates typically need a high school diploma or equivalent, strong communication skills, and the ability to work in a fast-paced environment. Applicants usually complete an online application, pass a skills assessment, and may undergo training on Amazon's customer service tools and policies before starting the role.

What are the most commonly searched types of Amazon Customer Service jobs in Detroit, MI?

The most popular types of Amazon Customer Service jobs in Detroit, MI are:

Infographic showing various Amazon Customer Service Associate job openings in Detroit, MI as of August 2026, with employment types broken down into 1% As Needed, 79% Full Time, 18% Part Time, and 2% Contract. Highlights an 88% Physical, 1% Hybrid, and 11% Remote job distribution, with an average salary of $35,289 per year, or $17 per hour.

Customer Service Associate

Walgreens

Lake Orion, MI • On-site

$13.50 - $18.50/hr

Full-time

Re-posted 22 days ago

Walgreens rating

5.5

Company rating: 5.5 out of 10

Based on 2,223 frontline employees who took The Breakroom Quiz

98th of 113 rated pharmacies

Job description

  • Models and delivers a distinctive and delightful customer experience.
  • Registers sales on assigned cash register, provides customers with courteous, fair, friendly, and efficient checkout service.
Customer Experience
  • Engages customers and patients by greeting them and offering assistance with products and services.  Resolves customer issues and answers questions to ensure a positive customer experience.
  • Models and shares customer service best practices with all team members to deliver a distinctive and delightful customer experience, including interpersonal habits (e.g., greeting, eye contact, courtesy, etc.) and Walgreens service traits (e.g., offering help proactively, identifying needs, servicing until satisfied, etc.).
Operations
  • Provides customers with courteous, friendly, fast, and efficient service.
  • Recommends items for sale to customer and recommends trade-up and/or companion items.
  • Registers customer purchases on assigned cash register, collects cash and distributes change as requested; processes voids, returns, rain checks, refunds, and exchanges as needed.
  • Keeps counters and shelves clean and well merchandised, takes inventory, and maintains records.  Checks in and prices merchandise as required or as directed by store manager or communicated by the shift leader.
  • Implements Company asset protection procedures to identify and minimize profit loss.
  • Ensures compliance with state and local laws regarding regulated products (e.g., alcoholic beverages and tobacco products).
  • Constructs and maintains displays, including promotional, seasonal, super structures, and sale merchandise.  Completes resets and revisions as directed.
  • Assists with separation of food items (e.g., raw foods from pre-cooked) and product placement as specified by policies/procedures (e.g., raw and frozen meats on bottom shelves).  For consumable items, assists in stock rotation, using the first in, first out method and restock outs.
  • Has working knowledge of store systems and store equipment.
  • Provides customer service in the photo area, including digital passport photo service, poster print and creative machine, suggestive sell of promotional photo products.
  • Assumes web pick-up responsibilities (monitors orders in Picture Care Plus, fills orders (pick items), delivers orders to customers as they arrive at store).
  • Assists with exterior and interior maintenance by ensuring clean, neat, orderly store condition and appearance.
  • Complies with all company policies and procedures; maintains respectful relationships with coworkers.
  • Completes special assignments and other tasks as assigned.
Training & Personal Development
  • Attends training and completes PPLs requested by Manager or assigned by corporate.

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