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Amazon Customer Service Associate Jobs in Virginia

parmaroil

Customer Service Associate

Low Moor, VA · On-site

$12.50 - $17.25/hr

Customer Service Associate Reports to: Store Manager Purpose of Position: We will rely on you to make sure each guest receives prompt and reliable service. As a Customer Service Associate you will ...

Par Mar Stores

Customer Service Associate

Low Moor, VA

$12.50 - $17.25/hr

Customer Service Associate Reports to: Store Manager Purpose of Position: We will rely on you to make sure each guest receives prompt and reliable service. As a Customer Service Associate you will ...

Raising Cane's

Customer Service Associate

Hampton, VA · On-site

$15.50/hr

We are looking to hire Customer Service Associates who can thrive in an upbeat and fast-paced environment. We are hiring immediately for all shifts: opening shifts, closing shifts and everything in ...

Raising Cane's

Customer Service Associate

Hampton, VA · On-site

$15.50/hr

We are looking to hire Customer Service Associates who can thrive in an upbeat and fast-paced environment. We are hiring immediately for all shifts: opening shifts, closing shifts and everything in ...

Raising Cane's

Customer Service Associate

Hampton, VA

$15.50/hr

We are looking to hire Customer Service Associates who can thrive in an upbeat and fast-paced environment.We are hiring immediately for all shifts: opening shifts, closing shifts and everything in ...

Fast Retailing

Customer Service Associate

Ruther Glen, VA · On-site

$13.75 - $19/hr

As a GU Customer Service Associate in our NY call center, you'll engage directly with customers ... Experience with case management systems; familiarity with Salesforce required, and Amazon Connect ...

Royal Farms

Customer Service Associate

Chesapeake, VA · On-site

$13.50 - $19/hr

Customer Service Associate The Customer Service Associate is responsible for supporting the store leadership team by executing a variety of store-level tasks that ensure efficient, safe, and customer ...

Royal Farms

Customer Service Associate

Ashburn, VA · On-site

$13.50 - $19/hr

Customer Service Associate The Customer Service Associate is responsible for supporting the store leadership team by executing a variety of store-level tasks that ensure efficient, safe, and customer ...

Royal Farms

Customer Service Associate

Colonial Heights, VA · On-site

$13.50 - $19/hr

Customer Service Associate The Customer Service Associate is responsible for supporting the store leadership team by executing a variety of store-level tasks that ensure efficient, safe, and customer ...

Royal Farms

Customer Service Associate

Front Royal, VA · On-site

$13.50 - $19/hr

Customer Service Associate The Customer Service Associate is responsible for supporting the store leadership team by executing a variety of store-level tasks that ensure efficient, safe, and customer ...

Royal Farms

Customer Service Associate

Yorktown, VA · On-site

$13.50 - $19/hr

Customer Service Associate The Customer Service Associate is responsible for supporting the store leadership team by executing a variety of store-level tasks that ensure efficient, safe, and customer ...

Royal Farms

Customer Service Associate

Carrollton, VA · On-site

$13.50 - $19/hr

Customer Service Associate The Customer Service Associate is responsible for supporting the store leadership team by executing a variety of store-level tasks that ensure efficient, safe, and customer ...

Royal Farms

Customer Service Associate

Fredericksburg, VA · On-site

$13.50 - $19/hr

Customer Service Associate The Customer Service Associate is responsible for supporting the store leadership team by executing a variety of store-level tasks that ensure efficient, safe, and customer ...

Royal Farms

Customer Service Associate

Abingdon, VA · On-site

$13.50 - $19/hr

Customer Service Associate The Customer Service Associate is responsible for supporting the store leadership team by executing a variety of store-level tasks that ensure efficient, safe, and customer ...

Royal Farms

Customer Service Associate

Bristol, VA · On-site

$13.50 - $19/hr

Customer Service Associate The Customer Service Associate is responsible for supporting the store leadership team by executing a variety of store-level tasks that ensure efficient, safe, and customer ...

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All JobsAmazon Customer Service Associate JobsAmazon Customer Service Associate Jobs in Virginia

Amazon Customer Service Associate information

See Virginia salary details

$8

$16

$27

How much do amazon customer service associate jobs pay per hour?

As of Sep 1, 2026, the average hourly pay for amazon customer service associate in Virginia is $16.99, according to ZipRecruiter salary data. Most workers in this role earn between $13.85 and $19.09 per hour, depending on experience, location, and employer.

What is an Amazon Customer Service Associate?

Amazon Customer Service Associates are professionals who assist customers with inquiries, orders, returns, and other issues related to Amazon's products and services. They communicate with customers via phone, chat, or email to resolve problems and ensure a positive shopping experience. Associates are trained to handle a wide range of questions and provide solutions efficiently, reflecting Amazon's commitment to customer satisfaction.

What are the key skills and qualifications needed to thrive as an Amazon Customer Service Associate?

To thrive as an Amazon Customer Service Associate, you need strong communication skills, problem-solving abilities, and a high school diploma or equivalent. Familiarity with customer relationship management (CRM) systems, chat platforms, and knowledge of Amazon's internal tools is typically required. Patience, empathy, and adaptability are essential soft skills for handling diverse customer concerns and maintaining professionalism. These skills ensure efficient resolution of customer issues and contribute to a positive overall customer experience.

What are some common challenges Amazon Customer Service Associates face and how can they be managed?

Amazon Customer Service Associates often encounter high call volumes and must handle a variety of customer concerns, sometimes with limited information. Adapting quickly to new processes and updates in company policies is essential. To manage these challenges, associates are encouraged to utilize internal resources, ask for help from team leads, and take advantage of ongoing training sessions. Building strong communication skills and practicing patience can significantly improve your ability to resolve issues efficiently and maintain customer satisfaction.

What is the difference between Amazon Customer Service Associate vs Amazon Customer Support Specialist?

AspectAmazon Customer Service AssociateAmazon Customer Support Specialist
Required CredentialsHigh school diploma or equivalent; basic computer skillsHigh school diploma; additional training or certifications may be preferred
Work EnvironmentCall centers, remote or on-site, fast-pacedCall centers, remote or on-site, similar environment
Employer & Industry UsageAmazon retail and e-commerceAmazon retail and e-commerce, often with more technical support focus
Common Search & Comparison IntentCustomer service roles at AmazonTechnical or specialized customer support at Amazon

Both roles involve assisting Amazon customers via phone, chat, or email. The Customer Service Associate typically handles general inquiries and order issues, while the Customer Support Specialist may deal with more complex or technical problems. The credentials and work environment are similar, but the Specialist role often requires additional training or technical knowledge.

How to become an Amazon Customer Service Associate?

To become an Amazon Customer Service Associate, candidates typically need a high school diploma or equivalent, strong communication skills, and the ability to work in a fast-paced environment. Applicants usually complete an online application, pass a skills assessment, and may undergo training on Amazon's customer service tools and policies before starting the role.

What are the most commonly searched types of Amazon Customer Service jobs in Virginia?

The most popular types of Amazon Customer Service jobs in Virginia are:

What cities in Virginia are hiring for Amazon Customer Service Associate jobs?

Cities in Virginia with the most Amazon Customer Service Associate job openings:

Infographic showing various Amazon Customer Service Associate job openings in Virginia as of August 2026, with employment types broken down into 1% As Needed, 73% Full Time, 24% Part Time, and 2% Contract. Highlights an 90% Physical, 1% Hybrid, and 9% Remote job distribution, with an average salary of $35,341 per year, or $17 per hour.

Customer Service Associate

Low Moor, VA • On-site

parmaroil
Retail • 501 - 1,000 employees

3.7

Company rating: 3.7 out of 10

Based on 28 frontline employees who took The Breakroom Quiz

Recommended by parents

Learn more about parmaroilexternal

$12.50 - $17.25/hr

Full-time

Life

Re-posted 19 days ago

Job description

Position: Customer Service Associate
Reports to: Store Manager
Purpose of Position: We will rely on you to make sure each guest receives prompt and reliable service.
As a Customer Service Associate you will need to have a strong commitment to teamwork, good communication skills and can adaptable well to change.
Customer Service Associates are responsible for:
  • Maintaining store to the needs of management while giving excellent customer service to each guest
  • Completing customer transactions by scanning product or manually keying price into register, finalizing sale and collecting payment from customer
  • Ensure compliance with age restricted products such as tobacco, alcohol and lottery
  • Prepare food and beverage in a manner to meet customer expectations while following proper safe food handling procedures
  • Maintain a clean and organized store, register area and backroom
  • Maintain cleanliness outside of the store
  • Ensure all deliveries are made according to company policy
  • Maintain safe/secure environment adhering to company safety methods
  • Properly record time worked
  • Complete daily paperwork/record-keeping

Education and Experience:
  • High School diploma or equivalent preferred
  • 0-6 months' work experience

Requirements:
  • Must be at least 16 years of age
  • Must successfully complete company training

Physical Requirements:
  • Ability to traverse all parts of the location quickly
  • Prolonged periods of standing on a hard surfaced floor
  • Must be able to lift, push and pull up to 25 pounds at a time

Customer Service Associates will be provided with the following:
  • Training program
  • Opportunity for advancement
  • Pay increases
  • Flexible schedules
  • Annual review/evaluation
  • Employee referral bonus program
  • Company paid life insurance
  • Weekly pay

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