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Amazon Csr Jobs (NOW HIRING)

Customer Service Representative

Memphis, TN · On-site

$14.25 - $19.50/hr

The primary role of the Customer Service Representative is to work with all Sales and Customer ... Inputs address information into Amazon orders * Rotates with front desk duties * Acts as an ...

Customer Service Representative (CSR)

Middlebury, VT · On-site

$16.75 - $22.75/hr

Customer Service Representative (CSR)Customer Service Representative:The Customer Service Representative will WOW the customer by making sure they have a positive experience either in the store or ...

Customer Service Representative (CSR)

Barre, VT · On-site

$15.75 - $21.25/hr

Customer Service Representative (CSR) Customer Service Representative: 610 Main Street, Clintion MA 01510 The Customer Service Representative will WOW the customer by making sure they have a positive ...

Customer Service Representative (CSR)

Plymouth, NH · On-site

$16.50 - $22.50/hr

Customer Service Representative (CSR) Customer Service Representative: 15 N Main Street, Northfield VT The Customer Service Representative will WOW the customer by making sure they have a positive ...

Customer Service Representative (CSR)

Lee, MA · On-site

$17.25 - $23.50/hr

Customer Service Representative (CSR) Customer Service Representative: 50 West Central Street, Lee MA 01238 The Customer Service Representative will WOW the customer by making sure they have a ...

Customer Service Representative (CSR)

Northfield, VT · On-site

$18.75 - $25.25/hr

Customer Service Representative (CSR) Customer Service Representative: 15 N Main Street, Northfield VT The Customer Service Representative will WOW the customer by making sure they have a positive ...

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The Customer Service Representative (CSR) plays a vital role in maintaining customer satisfaction by providing timely and effective support. Working within a small team of 1-5 members, the CSR ...

New

Works Plumbing of Pacifica, CA, is to fill part-time and full-time CSR / Customer Service Representative positions to handle client calls regarding their plumbing needs, discuss them with the ...

Showing results 21-40

Amazon Csr information

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How much do amazon csr jobs pay per hour?

As of Sep 6, 2026, the average hourly pay for amazon csr in the United States is $18.80, according to ZipRecruiter salary data. Most workers in this role earn between $15.38 and $20.91 per hour, depending on experience, location, and employer.

What does an Amazon CSR do?

An Amazon Customer Service Representative (CSR) assists customers by addressing their inquiries, resolving issues, and providing information about products and services. They handle requests via phone, chat, or email, ensuring a positive customer experience. CSRs may help with order tracking, returns, refunds, and troubleshooting problems with deliveries or accounts. Strong communication skills and problem-solving abilities are essential for this role. Amazon CSRs are also expected to adhere to company policies while maintaining a high standard of customer satisfaction.

What are the key skills and qualifications needed to thrive as an Amazon CSR?

To thrive as an Amazon Customer Service Representative, you need strong communication skills, problem-solving abilities, and a high school diploma or equivalent. Familiarity with customer relationship management (CRM) systems, ticketing platforms, and online chat tools is commonly required. Patience, empathy, and adaptability are essential soft skills that help build rapport and manage challenging interactions. These skills ensure efficient resolution of customer issues, enhance customer satisfaction, and support Amazon’s reputation for excellent service.

What are some common challenges Amazon CSRs face, and how can they effectively manage them?

Amazon Customer Service Representatives often encounter high call volumes and must address a wide variety of customer concerns, ranging from order issues to technical support. Maintaining patience and professionalism during stressful interactions is crucial. Representatives can manage these challenges by utilizing Amazon’s comprehensive knowledge base, practicing active listening, and seeking support from team leads when needed. Regular training sessions and team debriefs also help in staying updated on new processes and troubleshooting techniques.

What is the difference between Amazon Csr vs Customer Service Representative?

AspectAmazon CsrCustomer Service Representative
Required CredentialsHigh school diploma or equivalent; customer service experienceHigh school diploma or equivalent; customer service experience
Work EnvironmentAmazon fulfillment centers, call centers, remote optionsCall centers, retail stores, remote customer service roles
Employer & Industry UsageAmazon, e-commerce, logisticsVarious industries including retail, telecom, finance
Common Search & Comparison IntentYesYes

Amazon CSR and Customer Service Representative roles share similar credentials and work environments, often involving customer interaction in call centers or remote settings. While Amazon CSR roles are specific to Amazon's logistics and e-commerce platform, Customer Service Representatives work across multiple industries. Both roles focus on resolving customer issues, making them frequently compared by job seekers.

How do I become an Amazon customer service representative?

To become an Amazon customer service representative, candidates typically need a high school diploma or equivalent, strong communication skills, and the ability to use customer service tools and software. Applicants often apply online through Amazon's careers website, complete an application, and may undergo training or assessments before starting the role. Prior experience in customer service can be beneficial but is not always required.

Is remote Amazon CSR a stressful job?

Remote Amazon Customer Service Representatives (CSRs) often experience stress due to high call volumes, performance metrics, and the need for quick problem resolution. The job requires strong communication skills and the ability to handle difficult situations, which can contribute to stress levels depending on individual resilience and workload management.

What is the role of Amazon CSR in Amazon?

An Amazon Customer Service Representative (CSR) handles customer inquiries, resolves issues related to orders, returns, and account management, and provides support via phone, chat, or email. They use tools like CRM systems and must have strong communication skills to ensure customer satisfaction in a fast-paced environment.
More about Amazon Csr jobs

What cities are hiring for Amazon Csr jobs?

Cities with the most Amazon Csr job openings:

What states have the most Amazon Csr jobs?

States with the most job openings for Amazon Csr jobs include:

Infographic showing various Amazon Csr job openings in the United States as of August 2026, with employment types broken down into 92% Full Time, 5% Part Time, and 3% Contract. Highlights an 84% Physical, 6% Hybrid, and 10% Remote job distribution, with an average salary of $39,098 per year, or $18.8 per hour.

Customer Service Representative

KELE

Memphis, TN • On-site

$14.25 - $19.50/hr

Full-time

Medical, Dental, Vision, Life, Retirement, PTO

Re-posted 21 days ago


Job description

Founded in 1983, Kele Inc. is a leading distribution, and solutions partner with national reach and a global presence. Built around our customers and powered by our people, Kele provides millions of in-stock parts from more than 300 brands to drive automation & efficiency in nearly every type of facility, from office towers and factories to data centers and hospitals.

Our goal is to empower progress for maintenance managers, engineers, contractors, and all those building the future. We do this by delivering parts rapidly, providing custom assemblies upstream, and offering unmatched support to ensure projects run smoothly and downtime is minimized.

With 12 locations nationwide and headquarters in Tennessee, Kele combines deep technical expertise, rapid logistics, and a solutions-first mindset to help customers simplify supply chains, meet tight schedules, and deliver high-quality outcomes.

Kele fosters a culture rooted in collaboration, innovation, and customer obsession, empowering associates at every level to contribute, grow, and make a meaningful impact.


 

We are currently hiring for the role of Customer Service Representative.

The primary role of the Customer Service Representative is to work with all Sales and Customer Service team members to proactively meet our customers’ expectations by delivering exceptional customer service to all accounts.

Key Responsibilities:

  • Actively promotes Kele Companies' products and services utilizing ASLAN sales principles and communicates Kele Companies' value propositions to customers
  • Maintains customer and account information in Salesforce database
  • Sets up new customer accounts as per requests from the Accounting Department
  • Completes outbound calls to customers for payment information
  • Escalates complex cases to Senior Customer Service Team
  • Releases web holds from orders
  • Enters portal orders
  • Inputs address information into Amazon orders
  • Rotates with front desk duties
  • Acts as an overflow resource for Salesforce team cases
  • Participates in training opportunities and self-study in order to increase product and industry knowledge and to improve personal performance

Preferred Qualifications:

  • High School diploma or equivalent
  • Minimum one-year related work experience
  • Ability to learn and use company software

Kele Companies offers all full-time associates the following benefits and perks:

  • Medical, vision, and dental insurance 
  • HSA
  • FSA (medical and dependent care)
  • 401(k) with employer match up to 4% with immediate vesting
  • Employer-paid short- and long-term disability coverage
  • Employer-paid basic life and AD&D insurance; supplemental life for employees and dependents available
  • Paid time off and paid holidays
  • Tuition reimbursement
  • Paid maternity leave