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Amazon Csr Jobs in Florida (NOW HIRING)

Xcel

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Customer Service Rep - Entry Level CSR

Port Charlotte, FL · On-site

$20 - $30/hr (+ commission)

The Customer Service Representative (Entry Level CSR) plays a key role in supporting customers through in-person interactions within a small team environment. Reporting directly to the Customer ...

5th HQ

Customer Service Rep./Admin

Coral Springs, FL

$17 - $18/hr

Respond to Amazon customer service messages promptly and professionally. * Process customer refunds efficiently. * Learn and manage the process of customer returns. * Run daily reports and follow up ...

Xcel Management Inc

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Customer Service Rep - Entry Level CSR

Tampa, FL · On-site

$20 - $30/hr (+ commission)

The Customer Service Representative (Entry Level CSR) plays a key role in supporting customers through in-person interactions within a small team environment. Reporting directly to the Customer ...

Xcel

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Customer Service Rep - Entry Level CSR

Port Charlotte, FL · On-site

$20 - $30/hr (+ commission)

The Customer Service Representative (Entry Level CSR) plays a key role in supporting customers through in-person interactions within a small team environment. Reporting directly to the Customer ...

dbi

Customer Service Representative

Clearwater, FL

$14.75 - $20/hr

The Customer Service Representative (CSR) is responsible for interacting with all customers, maintaining a friendly, positive, authentic, empathetic, and professional approach, to deliver a ...

dbi

Customer Service Representative

Fort Myers, FL

$15 - $20.25/hr

The Customer Service Representative (CSR) is responsible for interacting with all customers, maintaining a friendly, positive, authentic, empathetic, and professional approach, to deliver a ...

Lunsford HVAC Services, LLC

CSR

Milton, FL

$14 - $19.25/hr

As a Customer Service Representative, you will be the face and voice of our company, providing outstanding customer service and ensuring a positive experience for our residential clients. You will ...

Home - TWS

Customer Service Rep

Boca Raton, FL · On-site

$15.25 - $20.50/hr

Claims Customer Service Representatives are responsible for the adjudication of a variety of claims submitted over the phone and online including, but not limited to, Tire & Wheel repairs, Pre-Paid ...

dbi

$14.75 - $20.25/hr

The Customer Service Representative (CSR) is responsible for interacting with all customers, maintaining a friendly, positive, authentic, empathetic, and professional approach, to deliver a ...

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All JobsAmazon Csr JobsAmazon Csr Jobs in Florida

Amazon Csr information

See Florida salary details

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How much do amazon csr jobs pay per hour?

As of Sep 6, 2026, the average hourly pay for amazon csr in Florida is $14.05, according to ZipRecruiter salary data. Most workers in this role earn between $11.49 and $15.62 per hour, depending on experience, location, and employer.

What does an Amazon CSR do?

An Amazon Customer Service Representative (CSR) assists customers by addressing their inquiries, resolving issues, and providing information about products and services. They handle requests via phone, chat, or email, ensuring a positive customer experience. CSRs may help with order tracking, returns, refunds, and troubleshooting problems with deliveries or accounts. Strong communication skills and problem-solving abilities are essential for this role. Amazon CSRs are also expected to adhere to company policies while maintaining a high standard of customer satisfaction.

What are the key skills and qualifications needed to thrive as an Amazon CSR?

To thrive as an Amazon Customer Service Representative, you need strong communication skills, problem-solving abilities, and a high school diploma or equivalent. Familiarity with customer relationship management (CRM) systems, ticketing platforms, and online chat tools is commonly required. Patience, empathy, and adaptability are essential soft skills that help build rapport and manage challenging interactions. These skills ensure efficient resolution of customer issues, enhance customer satisfaction, and support Amazon’s reputation for excellent service.

What are some common challenges Amazon CSRs face, and how can they effectively manage them?

Amazon Customer Service Representatives often encounter high call volumes and must address a wide variety of customer concerns, ranging from order issues to technical support. Maintaining patience and professionalism during stressful interactions is crucial. Representatives can manage these challenges by utilizing Amazon’s comprehensive knowledge base, practicing active listening, and seeking support from team leads when needed. Regular training sessions and team debriefs also help in staying updated on new processes and troubleshooting techniques.

What is the difference between Amazon Csr vs Customer Service Representative?

AspectAmazon CsrCustomer Service Representative
Required CredentialsHigh school diploma or equivalent; customer service experienceHigh school diploma or equivalent; customer service experience
Work EnvironmentAmazon fulfillment centers, call centers, remote optionsCall centers, retail stores, remote customer service roles
Employer & Industry UsageAmazon, e-commerce, logisticsVarious industries including retail, telecom, finance
Common Search & Comparison IntentYesYes

Amazon CSR and Customer Service Representative roles share similar credentials and work environments, often involving customer interaction in call centers or remote settings. While Amazon CSR roles are specific to Amazon's logistics and e-commerce platform, Customer Service Representatives work across multiple industries. Both roles focus on resolving customer issues, making them frequently compared by job seekers.

How do I become an Amazon customer service representative?

To become an Amazon customer service representative, candidates typically need a high school diploma or equivalent, strong communication skills, and the ability to use customer service tools and software. Applicants often apply online through Amazon's careers website, complete an application, and may undergo training or assessments before starting the role. Prior experience in customer service can be beneficial but is not always required.

Is remote Amazon CSR a stressful job?

Remote Amazon Customer Service Representatives (CSRs) often experience stress due to high call volumes, performance metrics, and the need for quick problem resolution. The job requires strong communication skills and the ability to handle difficult situations, which can contribute to stress levels depending on individual resilience and workload management.

What is the role of Amazon CSR in Amazon?

An Amazon Customer Service Representative (CSR) handles customer inquiries, resolves issues related to orders, returns, and account management, and provides support via phone, chat, or email. They use tools like CRM systems and must have strong communication skills to ensure customer satisfaction in a fast-paced environment.

What cities in Florida are hiring for Amazon Csr jobs?

Cities in Florida with the most Amazon Csr job openings:

Amazon Csr jobs near you
Infographic showing various Amazon Csr job openings in Florida as of August 2026, with employment types broken down into 89% Full Time, 7% Part Time, and 4% Contract. Highlights an 84% Physical, 6% Hybrid, and 10% Remote job distribution, with an average salary of $29,217 per year, or $14 per hour.

Customer Service Rep - Entry Level CSR

Xcel

Port Charlotte, FL • On-site

$20 - $30/hr (+ commission)

Full-time

Posted 20 days ago

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Job description

The Customer Service Representative (Entry Level CSR) plays a key role in supporting customers through in-person interactions within a small team environment. Reporting directly to the Customer Service Manager and Team Lead, this position involves delivering exceptional service during regular day shifts while collaborating effectively to address customer needs and contribute to sales efforts.

Responsibilities

  • Provide timely and accurate customer support in person
  • Develop and maintain strong product knowledge to assist customers effectively
  • Collaborate with team members to ensure a seamless customer experience
  • Assist in identifying sales opportunities and support sales initiatives

Preferred Qualifications

  • High school diploma or equivalent


Immediate Openings Available! Apply today to start now!