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Amazon Chat Customer Service Jobs in Roxboro, NC

Amazon

Operations Manager - Durham, NC

Durham, NC · On-site

Our WW Operations network delivers millions of packages and smiles to Amazon customers every day ... service skills, communication skills and interpersonal skills - Track record of meeting or ...

Amazon

Mechatronics & Robotics Tech

Durham, NC · On-site

We are known for our speed, accuracy, and exceptional service. Our buildings deliver tens of ... customers are met with the Amazon smile. Come join us on our journey! About the Role As a ...

Amazon

Automation Engineer

Durham, NC · On-site

We are known for our speed, accuracy, and exceptional service. Our buildings deliver tens of ... customers are met with the Amazon smile. Come join us on our journey! About the Role: As an ...

Amazon

Site EHS Manager III

Durham, NC · On-site

At Amazon, we've set the ambitious goal to become the benchmark of safety excellence across all ... Our inclusive culture empowers Amazonians to deliver the best results for our customers. If you ...

Duke University

Service Desk Analyst II

Durham, NC · On-site

$19.75 - $27/hr

You will provide exceptional customer service and technical assistance to the Duke community across phone, chat, email, and in-person support channels at The LINK. This position is onsite in Durham ...

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All JobsAmazon Chat Customer Service JobsAmazon Chat Customer Service Jobs in Roxboro, NC

Amazon Chat Customer Service information

See Roxboro, NC salary details

$8

$16

$23

How much do amazon chat customer service jobs pay per hour?

As of Jul 26, 2026, the average hourly pay for amazon chat customer service in Roxboro, NC is $16.54, according to ZipRecruiter salary data. Most workers in this role earn between $13.56 and $18.41 per hour, depending on experience, location, and employer.

How much does Amazon customer service chat pay?

Amazon customer service chat agents typically earn between $15 and $20 per hour, depending on experience and location. The role often requires strong communication skills and the ability to work remotely with flexible schedules.

What are the key skills and qualifications needed to thrive in the Amazon Chat Customer Service position, and why are they important?

To excel as an Amazon Chat Customer Service representative, you need strong written communication skills, quick problem-solving abilities, and familiarity with customer support protocols, often supported by a high school diploma or equivalent. Experience using customer relationship management (CRM) systems and chat platforms is typically required. Exceptional multitasking, patience, and the ability to remain calm under pressure are standout soft skills. These qualities are critical for delivering seamless support, resolving customer issues efficiently, and enhancing customer satisfaction in Amazon's fast-paced environment.

Are Amazon customer service jobs legit work from home?

Amazon customer service jobs are legitimate remote positions that typically involve handling customer inquiries via chat, email, or phone. These roles often require good communication skills, a quiet work environment, and sometimes specific technical equipment or internet speed. Many companies, including Amazon, offer verified work-from-home customer service opportunities that are fully remote and paid accordingly.

What is an Amazon Chat Customer Service job?

An Amazon Chat Customer Service job involves assisting customers through online chat rather than phone or email. Agents respond to inquiries, troubleshoot issues, and provide support for orders, returns, and account-related concerns. The role requires strong typing skills, attention to detail, and the ability to handle multiple conversations at once. It’s a fast-paced position focused on delivering quick, accurate, and friendly customer service.

How do I become an online chat agent?

To become an Amazon Chat Customer Service agent, candidates typically need a high school diploma or equivalent, strong communication skills, and basic computer proficiency. Employers often require prior customer service experience and familiarity with chat or messaging platforms; training is usually provided. Applicants may need to pass a skills assessment and background check before starting the role.

What does a typical day look like for an Amazon Chat Customer Service representative?

A typical day as an Amazon Chat Customer Service representative involves handling multiple customer inquiries simultaneously through online chat, addressing issues related to orders, returns, payments, and account information. You’ll spend much of your time in a digital interface, troubleshooting problems, providing solutions, and escalating complex cases to specialized teams when necessary. Collaboration with team members and supervisors often occurs via internal messaging or virtual meetings, especially when tackling tricky customer concerns. This role is fast-paced and dynamic, making strong organizational and communication skills essential for balancing workflow and delivering high-quality service.

What are popular job titles related to Amazon Chat Customer Service jobs in Roxboro, NC? For Amazon Chat Customer Service jobs in Roxboro, NC, the most frequently searched job titles are:
What job categories do people searching Amazon Chat Customer Service jobs in Roxboro, NC look for? The top searched job categories for Amazon Chat Customer Service jobs in Roxboro, NC are:
What cities near Roxboro, NC are hiring for Amazon Chat Customer Service jobs? Cities near Roxboro, NC with the most Amazon Chat Customer Service job openings:
Amazon Chat Customer Service jobs near you
Infographic showing various Amazon Chat Customer Service job openings in Roxboro, NC as of July 2026, with employment types broken down into 90% Full Time, and 10% Part Time. Highlights an 80% In-person, 5% Hybrid, and 15% Remote job distribution, with an average salary of $34,394 per year, or $16.5 per hour.

Customer Service Representative

Carolina Slate, LLC

Chapel Hill, NC

$20 - $35/hr

Full-time

Posted 27 days ago

Job description

Responsibilities for Customer Service Representative
  • Respond to customer inquiries and requests via telephone, email, and chat in a timely fashion
  • Document all inquires, requests, resolutions, and follow-up tasks
  • Escalate inquires and requests as necessary to the appropriate department or person following outlined guidelines
  • Display a courteous and empathetic attitude to all customers
  • Perform research to answer customer inquiries and requests
  • Grow existing customer accounts through exceptional customer service and effective sales techniques
  • Meet quantitative performance metrics as outlined
  • Keep customer accounts current by updating databases during calls