Amazon Chat Customer Service Jobs in Reno, NV (NOW HIRING)

Amazon Web Services (AWS) and Amazon.com serve customers and developers all over the world who rely on storage, compute, and other services that power Amazon's consumer, digital and AWS businesses. Our customers trust us to handle their data with air-tight security. Customer data security is a given and a guarantee for our businesses.
AWS Infrastructure Physical Security team is looking for a highly talented and motivated Physical Security System Project Manager and Technology Expert to lead physical security projects. This position will be responsible for the management of data center physical security systems and projects. A successful candidate will be responsible for interpretation of Threat Assessments and AWS Physical Security Standards to assure the proper security mitigations are selected to meet the unique challenges in each area. You will be responsible for collaborating with AWS architectural and engineering teams to assure each data center meets the high standards AWS sets for physical security. After implementation, this position will be responsible for assuring local security teams have the technical knowledge and resources necessary to meet the physical security mission.
Considered candidates should be at least 18 years old.
As this is a GovCloud region, selected candidate requires US Citizenship or equivalent status.
Effective May 15, 2017, logical access to the AWS GovCloud region will be restricted to Amazon employees who are U.S. Citizens. (GovCloud may NOT be accessed from outside of the United States)
Key job responsibilities
Manage installation of approved physical security system hardware, including, but not limited to, access control devices, intrusion detection devices, CCTV, and other components of physical security systems.
Design of physical security system for new construction, expansion and retrofit projects.
Preparation of security design standards, typical drawings, and technical specification documents for projects for the purposes of pricing by approved vendors.
Review and provide quality assurance of vendor quotes. Submission of complete and accurate vendor quote packages to the Infrastructure Technical Project Manager for inclusion in project requisitions.
Project management of multiple, concurrent security system installation projects and vendors.
Subject Matter Expert for physical security system testing and acceptance, and assuring operational readiness at project completion.
Preparation and archiving of project close-out documentation.
Reporting vendor performance metrics regarding system installation, service delivery, and equipment availability / reliability.
About the team
Here at AWS, we embrace our differences. We are committed to furthering our culture of inclusion. We have ten employee-led affinity groups, reaching 40,000 employees in over 190 chapters globally. We have innovative benefit offerings, and we host annual and ongoing learning experiences, including our Conversations on Race and Ethnicity (CORE) and AmazeCon (gender diversity) conferences. Amazon's culture of inclusion is reinforced within our 16 Leadership Principles, which remind team members to seek diverse perspectives, learn and be curious, and earn trust.
BASIC QUALIFICATIONS
- 2+ years of overseeing security operations and working with security vendors/contractors experience
- Travel up to 25% of the time
- 2+ years' experience in physical security project management.
PREFERRED QUALIFICATIONS
- Bachelor's degree or above
- Experience with AutoCAD, Revit, Bluebeam, and MS Office Suite
- Experience with design, implementation, support, and evaluation of security-focused tools and services
- Experience managing contract security and physical security operation programs such as Access Control/Intrusion Detection and CCTV Surveillance systems
- Experience in project management including resource planning, managing schedules, reporting project status and prioritizing own tasks and those of other team members for multiple projects
- PSP, CPP, PMP Certification.
Amazon is an equal opportunity employer and does not discriminate on the basis of protected veteran status, disability, or other legally protected status.
Los Angeles County applicants: Job duties for this position include: work safely and cooperatively with other employees, supervisors, and staff; adhere to standards of excellence despite stressful conditions; communicate effectively and respectfully with employees, supervisors, and staff to ensure exceptional customer service; and follow all federal, state, and local laws and Company policies. Criminal history may have a direct, adverse, and negative relationship with some of the material job duties of this position. These include the duties and responsibilities listed above, as well as the abilities to adhere to company policies, exercise sound judgment, effectively manage stress and work safely and respectfully with others, exhibit trustworthiness and professionalism, and safeguard business operations and the Company's reputation. Pursuant to the Los Angeles County Fair Chance Ordinance, we will consider for employment qualified applicants with arrest and conviction records.
Our inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process, including support for the interview or onboarding process, please visit https://amazon.jobs/content/en/how-we-hire/accommodations for more information. If the country/region you're applying in isn't listed, please contact your Recruiting Partner.
The base salary range for this position is listed below. Your Amazon package will include sign-on payments and restricted stock units (RSUs). Final compensation will be determined based on factors including experience, qualifications, and location. Amazon also offers comprehensive benefits including health insurance (medical, dental, vision, prescription, Basic Life & AD&D insurance and option for Supplemental life plans, EAP, Mental Health Support, Medical Advice Line, Flexible Spending Accounts, Adoption and Surrogacy Reimbursement coverage), 401(k) matching, paid time off, and parental leave. Learn more about our benefits at https://amazon.jobs/en/benefits.
USA, NV, SPARKS - 80,000.00 - 140,000.00 USD annually