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Amazon Chat Customer Service Jobs in Alabama (NOW HIRING)

Staff Pharmacist, Amazon Pharmacy

Loxley, AL · On-site

$47 - $55.25/hr

Innovation is at the core of what we do. We believe that by removing and reducing the barriers that prevent people from taking their medications, we can help customers conveniently get the

Pharmacy Manager, Amazon Pharmacy

Loxley, AL · On-site

$51.25 - $60.25/hr

Innovation is at the core of what we do. We believe that by removing and reducing the barriers that prevent people from taking their medications, we can help customers conveniently get the

Pharmacy Manager, Amazon Pharmacy

Loxley, AL

$51.25 - $60.25/hr

Innovation is at the core of what we do. We believe that by removing and reducing the barriers that prevent people from taking their medications, we can help customers conveniently get the

Pharmacy Manager, Amazon Pharmacy

Loxley, AL · On-site

$51.25 - $60.25/hr

Innovation is at the core of what we do. We believe that by removing and reducing the barriers that prevent people from taking their medications, we can help customers conveniently get the

Innovation is at the core of what we do. We believe that by removing and reducing the barriers that prevent people from taking their medications, we can help customers conveniently get the

Staff Pharmacist, Amazon Pharmacy

Loxley, AL · On-site

$47 - $55.25/hr

Innovation is at the core of what we do. We believe that by removing and reducing the barriers that prevent people from taking their medications, we can help customers conveniently get the

Position Overview _ We are seeking a dedicated and personable Customer Service Specialist to join our dynamic team. In this role, you will be the primary point of contact for our valued customers,

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Amazon Chat Customer Service information

See Alabama salary details

$8

$17

$24

How much do amazon chat customer service jobs pay per hour?

As of Aug 9, 2026, the average hourly pay for amazon chat customer service in Alabama is $17.04, according to ZipRecruiter salary data. Most workers in this role earn between $13.94 and $18.94 per hour, depending on experience, location, and employer.

How much do Amazon chat customer service agents make?

Amazon chat customer service agents typically earn an hourly wage ranging from $15 to $20, depending on experience and location. They often work remotely, using chat tools and customer service platforms, and may receive benefits such as health insurance and paid time off.

What are the key skills and qualifications needed for an Amazon Chat Customer Service position?

To excel as an Amazon Chat Customer Service representative, you need strong written communication skills, quick problem-solving abilities, and familiarity with customer support protocols, often supported by a high school diploma or equivalent. Experience using customer relationship management (CRM) systems and chat platforms is typically required. Exceptional multitasking, patience, and the ability to remain calm under pressure are standout soft skills. These qualities are critical for delivering seamless support, resolving customer issues efficiently, and enhancing customer satisfaction in Amazon's fast-paced environment.

What is an Amazon Chat Customer Service?

An Amazon Chat Customer Service job involves assisting customers through online chat rather than phone or email. Agents respond to inquiries, troubleshoot issues, and provide support for orders, returns, and account-related concerns. The role requires strong typing skills, attention to detail, and the ability to handle multiple conversations at once. It’s a fast-paced position focused on delivering quick, accurate, and friendly customer service.

What does an Amazon Chat Customer Service representative do?

A typical day as an Amazon Chat Customer Service representative involves handling multiple customer inquiries simultaneously through online chat, addressing issues related to orders, returns, payments, and account information. You’ll spend much of your time in a digital interface, troubleshooting problems, providing solutions, and escalating complex cases to specialized teams when necessary. Collaboration with team members and supervisors often occurs via internal messaging or virtual meetings, especially when tackling tricky customer concerns. This role is fast-paced and dynamic, making strong organizational and communication skills essential for balancing workflow and delivering high-quality service.

Can you actually work from home for Amazon Chat Customer Service?

Yes, Amazon Chat Customer Service roles are often remote positions that allow employees to work from home. These jobs typically require a reliable internet connection, a quiet workspace, and the ability to use chat software and communication tools. Availability of remote work may vary by location and specific job requirements.

How to get an Amazon Chat Customer Service job?

To get an Amazon Chat Customer Service job, applicants should visit Amazon's careers website, search for customer service roles, and submit an online application. Relevant skills include strong communication, problem-solving, and familiarity with customer service tools; some roles may require prior experience or a high school diploma. The position often involves working flexible hours in a remote or office environment.
What are the most commonly searched types of Amazon Chat Customer Service jobs in Alabama? The most popular types of Amazon Chat Customer Service jobs in Alabama are:
What are popular job titles related to Amazon Chat Customer Service jobs in Alabama? For Amazon Chat Customer Service jobs in Alabama, the most frequently searched job titles are:
What job categories do people searching Amazon Chat Customer Service jobs in Alabama look for? The top searched job categories for Amazon Chat Customer Service jobs in Alabama are:
What cities in Alabama are hiring for Amazon Chat Customer Service jobs? Cities in Alabama with the most Amazon Chat Customer Service job openings:
Infographic showing various Amazon Chat Customer Service job openings in Alabama as of August 2026, with employment types broken down into 92% Full Time, and 8% Part Time. Highlights an 92% In-person, and 8% Remote job distribution, with an average salary of $35,438 per year, or $17 per hour.

Staff Pharmacist, Amazon Pharmacy

Amazon

Loxley, AL • On-site

$47 - $55.25/hr

Full-time

Medical, Dental, Vision, Life, Retirement, PTO

Re-posted 4 hours ago


Amazon rating

7.4

Company rating: 7.4 out of 10

Based on 7,069 frontline employees who took The Breakroom Quiz

6th of 39 rated national retailers


Job description

Innovation is at the core of what we do. We believe that by removing and reducing the barriers that
prevent people from taking their medications, we can help customers conveniently get the
medications they need, when they need them and take them as prescribed. We have provided
customers with the ability to find transparent and simple pricing, receive 24/7 customer service
support, and have their meds delivered to their doorsteps while creating programs and products
that embody our mission and position ourselves in becoming the world's safest and fastest online
pharmacy.
We are looking for a Staff Pharmacist to join us on our journey to make it drastically easier for
customers to find, choose, afford, and engage with the services, products, and professionals they
need to get and stay healthy!
#everydaybetter
Key job responsibilities
Perform clinical data review, prescription verification, and virtual patient consultations in
compliance with state and federal regulations
• Manage end-to-end prescription fulfillment process, including dispensing medications
using automated systems (Parata Max2) and manual fill
• Package and prepare prescriptions for shipment or site injection, including handling of
specialized medications (refrigerated and bulk items)
• Maintain strict quality standards and safety protocols while meeting Critical Pull Times
(CPT) and production targets
• Split time effectively between prescription verification and fulfillment duties based on
operational needs and customer centric volume
• Perform thorough DUR (Drug Utilization Review) and ensure accurate documentation in
pharmacy systems
• Monitor, receive, and manage pharmacy inventory effectively and compliantly
• Work collaboratively with pharmacy technicians and other pharmacists to maintain
efficient workflow
• Demonstrate strong attention to detail and adapt to changing priorities in a fast-paced
environment
• Support operational excellence initiatives and continuous improvement efforts
• Identify and report quality or safety concerns promptly while maintaining compliance with
all regulatory requirements
• Complete daily operational tasks including processing returns, medication rejects,
therapeutic substitutions, and canister approvals
Physical Requirements:
During Peak/high demand, shifts last up to 12 hours (standard full-time shifts are 8-10 hours)
• Standing, bending, reaching above the head, kneeling, crouching and/or stretching
• Lifting and moving products up to 49 lbs in weight
• Manual dexterity of hands and wrists
• Walking throughout the Amazon building for various reasons such as injections and
inventory receive
BASIC QUALIFICATIONS
- Bachelor of Science in Pharmacy or PharmD Degree
- Active and unrestricted pharmacist license in state of employment (additional licenses may
- be required)
- Understanding of pharmacy laws and federal/state regulations concerning patient care
- Proficiency with basic computer functions and pharmacy systems
PREFERRED QUALIFICATIONS
- Exemplary interpersonal, written, and verbal communication skills
- Demonstrated ability to work as an effective team member
- Demonstrated organization skills and attention to detail
- Experience working under pressure in a fast-paced work environment while consistently meeting standards for productivity and quality
Amazon is an equal opportunity employer and does not discriminate on the basis of protected veteran status, disability, or other legally protected status.
Our inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process, including support for the interview or onboarding process, please visit https://amazon.jobs/content/en/how-we-hire/accommodations for more information. If the country/region you're applying in isn't listed, please contact your Recruiting Partner.
The base salary range for this position is listed below. Your Amazon package will include sign-on payments and restricted stock units (RSUs). Final compensation will be determined based on factors including experience, qualifications, and location. Amazon also offers comprehensive benefits including health insurance (medical, dental, vision, prescription, Basic Life & AD&D insurance and option for Supplemental life plans, EAP, Mental Health Support, Medical Advice Line, Flexible Spending Accounts, Adoption and Surrogacy Reimbursement coverage), 401(k) matching, paid time off, and parental leave. Learn more about our benefits at https://amazon.jobs/en/benefits.
USA, AL, LOXLEY - 93,400.00 - 131,800.00 USD annually
USA, AL, Loxley - 93,400.00 - 131,800.00 USD annually

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About Amazon

Sourced by ZipRecruiter

Amazon.com, Inc., commonly known as Amazon, is an American multinational technology company. It was founded by Jeff Bezos in 1994 and initially started as an online marketplace for books. Since then, Amazon has expanded its operations and become one of the largest e-commerce companies in the world. Amazon's primary business is its online retail platform, where customers can purchase a vast array of products, including electronics, clothing, books, home goods, and much more. The company offers a convenient and user-friendly shopping experience, with features such as fast shipping, customer reviews, and personalized recommendations. In addition to its e-commerce platform, Amazon has diversified its business into various other areas. One of its notable ventures is Amazon Web Services (AWS), a comprehensive cloud computing platform that provides services such as storage, compute power, and database management to individuals and businesses. AWS has become a leader in the cloud computing industry, powering many websites and applications worldwide. Amazon has also developed its own consumer electronics, including the popular Amazon Kindle e-reader, Fire tablets, Fire TV streaming devices, and the Alexa-powered Echo smart speakers. The Alexa voice assistant, integrated into these devices, allows users to interact with their devices using voice commands, perform tasks, and access information. Furthermore, Amazon has expanded into media and entertainment. It operates Prime Video, a streaming service that offers a wide range of movies, TV shows, and original content. Amazon Music provides a platform for streaming and purchasing digital music, while Audible offers audiobooks and other audio content. The company's commitment to customer satisfaction and convenience is demonstrated by its membership program, Amazon Prime. Prime members receive various benefits, including free two-day shipping, access to streaming services, exclusive deals, and more.

Industry

It services, book publishers, retail, real estate and computer and electronic product manufacturing

Company size

10,000+ Employees

Headquarters location

Seattle, WA, US