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Amazon Amazon Jobs in Decatur, GA (NOW HIRING)

AMZ Advisers is a digital media marketing agency focused on developing and implementing strategic marketing plans for the global Amazon marketplaces. Working at AMZ Advisers allows you to apply your ...

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See Decatur, GA salary details

$22.5K

$75.3K

$119.1K

How much do amazon amazon jobs pay per year?

As of Jun 19, 2026, the average yearly pay for amazon amazon in Decatur, GA is $75,304.00, according to ZipRecruiter salary data. Most workers in this role earn between $56,600.00 and $93,700.00 per year, depending on experience, location, and employer.

What are Amazon jobs?

Amazon jobs refer to employment opportunities within Amazon, one of the world's largest e-commerce and technology companies. These jobs span a wide variety of roles, including positions in fulfillment centers, corporate offices, technology development, customer service, and logistics. Amazon offers both entry-level and specialized roles, with opportunities for career growth, competitive pay, and benefits. The company is known for its fast-paced environment and innovation-driven culture, making it a popular choice for job seekers worldwide.

What are some common challenges faced by employees working in Amazon's fulfillment centers, and how can they be managed?

Employees in Amazon's fulfillment centers often face challenges such as maintaining productivity in a fast-paced environment, adapting to frequent process updates, and managing physical demands like standing for extended periods. To address these challenges, Amazon provides comprehensive training, ergonomic equipment, and regular breaks. Additionally, teamwork and open communication with supervisors help employees stay informed and supported throughout their shifts.

What are the key skills and qualifications needed to thrive as an Amazon Area Manager, and why are they important?

To thrive as an Amazon Area Manager, you need strong leadership, organizational, and problem-solving skills, typically supported by a bachelor's degree or equivalent experience. Familiarity with warehouse management systems (WMS), data analysis tools, and lean manufacturing practices is highly valuable. Effective communication, adaptability, and the ability to motivate teams are crucial soft skills in this role. These skills ensure efficient operations, high safety standards, and the achievement of key performance metrics in a fast-paced fulfillment environment.

What is the difference between Amazon Amazon vs Amazon Web Services (AWS) Cloud Support Associate?

AspectAmazon AmazonAmazon Web Services (AWS) Cloud Support Associate
Required CredentialsHigh school diploma or equivalent; customer service experienceAssociate's degree or higher; AWS certifications beneficial
Work EnvironmentCustomer service centers, retail, or logistics facilitiesCloud technology support, remote or office-based
Employer & Industry UsageAmazon's retail and logistics operationsAWS cloud platform support for clients
Common Search & ComparisonCustomer service roles at AmazonCloud support roles at AWS

The main difference is that Amazon Amazon roles focus on retail, logistics, and customer service within Amazon's core business, while AWS Cloud Support Associates specialize in supporting cloud computing services, often requiring technical certifications. Both roles are essential but serve different functions within Amazon's ecosystem.

What are popular job titles related to Amazon Amazon jobs in Decatur, GA? For Amazon Amazon jobs in Decatur, GA, the most frequently searched job titles are:
What job categories do people searching Amazon Amazon jobs in Decatur, GA look for? The top searched job categories for Amazon Amazon jobs in Decatur, GA are:
What cities near Decatur, GA are hiring for Amazon Amazon jobs? Cities near Decatur, GA with the most Amazon Amazon job openings:
Infographic showing various Amazon Amazon job openings in Decatur, GA as of June 2026, with employment types broken down into 86% Full Time, 11% Part Time, and 3% Contract. Highlights an 87% Physical, 5% Hybrid, and 8% Remote job distribution, with an average salary of $75,304 per year, or $36.2 per hour.
Amazon Connect Consultant, Technical Transformation

Amazon Connect Consultant, Technical Transformation

Deloitte

Atlanta, GA

Other

Posted 25 days ago


Deloitte rating

8.1

Company rating: 8.1 out of 10

Based on 86 frontline employees who took The Breakroom Quiz

58th of 138 rated financial services


Job description

Amazon Connect Consultant, Technical Transformation

Our Deloitte Sales & Service team empowers organizations to build deeper relationships with customers through innovative strategies, advanced analytics, Generative AI, transformative technologies, and creative design. We can enhance customer experiences and drive sustained growth and customer value creation and capture, through customer and commercial strategies, digital products and innovation, marketing, commerce, sales, and service. We are a team of strategists, data scientists, operators, creatives, designers, engineers, and architects. Our team balances business strategy, technology, creativity, and ongoing managed services to solve the biggest problems that affect customers, partners, constituents, and the workforce

Recruiting for this role ends on December 31, 2026.

Work you'll do

As an Amazon Connect technical Consultant, you'll be a hands-on contributor for designing, configuring, and building Amazon Connect contact center capabilities. You'll translate requirements into contact flows and integrations, partner closely with client stakeholders and project leadership, and help coordinate day-to-day delivery with onshore/offshore developers. You'll apply AWS best practices to produce secure, reliable solutions and support testing, releases, and early-life stabilization. Key responsibilities include:

  • Design and build Amazon Connect solutions (contact flows, routing/queues, IVR, prompts, hours/holiday logic)
  • Develop integrations using AWS services (e.g., Lambda, API Gateway, DynamoDB/S3, Lex) and enterprise systems (CRM/ITSM)
  • Own technical tasks from design through deployment (estimates, stories, documentation, unit testing)
  • Support sprint execution by managing dependencies and unblocking development across teams
  • Contribute to quality via code reviews, standards, monitoring/logging, and defect triage
  • Troubleshoot production issues and support release cutovers and post-go-live stabilization
  • Provide day-to-day client-facing technical guidance; contribute to proposals/solutioning as needed

A successful candidate would possess these skills:

  •   Ability to work independently and collaborate as part of a team
  •   Effective written and verbal communication skills
  •   Meticulous attention to detail and quality of work product
  •   Ability to build and sustain professional relationship
  •   Ability to lead projects or workstreams
  •   Ability to manage and prioritize multiple tasks in a fast-paced and dynamic environment
  •   Strong interpersonal skills and professional demeanor
  •   Ability to meet deadlines
  •   Ability to provide clear guidance to others

The team

Our Sales & Service offering drives global customer transformation by designing and implementing innovative sales and service experiences. We blend strategy, technology, and creativity to solve complex challenges, bringing customer strategies to life and creating new markets.

Qualifications

Required

  • 3+ years of overall experience in IT/software delivery, including delivering enterprise contact center or cloud solutions end-to-end
  • 1+ years of hands-on Amazon Connect implementation experience (contact flows, routing/queues, IVR, integrations, testing and cutover)
  • Bachelor's degree in Computer Science, Engineering, or equivalent work experience
  • Ability to travel up to 50% on average, based on the work you do and the clients and industries/sectors you serve
  • Limited immigration sponsorship may be available

Preferred

  • Experience leading Amazon Connect and other Contact Center as a Service  (CCaaS) solution implementations, including integrations to common desktop applications such as Salesforce, SreviceNow, Oracle, or SAP.
  • Experience with contact center technology strategy, multi-channel routing, self-service applications, outbound campaign management, work force management, and artificial intelligence in customer service
  • Amazon Connect Chat and/or Tasks, outbound campaigns, and integration with CRM/ITSM platforms
  • Experience with Amazon Lex and/or speech analytics, plus Connect reporting (CTR analysis, real-time/historical metrics)
  • Telephony/SIP and contact center migration experience
  • AWS certifications (e.g., AWS Certified Developer/Architect) or Amazon Connect-specific training
  • Strong understanding of SDLC methodologies (Agile, SCRUM, RUP, other)

The wage range for this role takes into account the wide range of factors that are considered in making compensation decisions including but not limited to skill sets; experience and training; licensure and certifications; and other business and organizational needs. The disclosed range estimate has not been adjusted for the applicable geographic differential associated with the location at which the position may be filled. At Deloitte, it is not typical for an individual to be hired at or near the top of the range for their role and compensation decisions are dependent on the facts and circumstances of each case. A reasonable estimate of the current range is $82,600 to $162,800.

You may also be eligible to participate in a discretionary annual incentive program, subject to the rules governing the program, whereby an award, if any, depends on various factors, including, without limitation, individual and organizational performance.

#Customer_US

#SS_US

 
Qualifications:

Amazon Connect Consultant, Technical Transformation

Our Deloitte Sales & Service team empowers organizations to build deeper relationships with customers through innovative strategies, advanced analytics, Generative AI, transformative technologies, and creative design. We can enhance customer experiences and drive sustained growth and customer value creation and capture, through customer and commercial strategies, digital products and innovation, marketing, commerce, sales, and service. We are a team of strategists, data scientists, operators, creatives, designers, engineers, and architects. Our team balances business strategy, technology, creativity, and ongoing managed services to solve the biggest problems that affect customers, partners, constituents, and the workforce

Recruiting for this role ends on December 31, 2026.

Work you'll do

As an Amazon Connect technical Consultant, you'll be a hands-on contributor for designing, configuring, and building Amazon Connect contact center capabilities. You'll translate requirements into contact flows and integrations, partner closely with client stakeholders and project leadership, and help coordinate day-to-day delivery with onshore/offshore developers. You'll apply AWS best practices to produce secure, reliable solutions and support testing, releases, and early-life stabilization. Key responsibilities include:

  • Design and build Amazon Connect solutions (contact flows, routing/queues, IVR, prompts, hours/holiday logic)
  • Develop integrations using AWS services (e.g., Lambda, API Gateway, DynamoDB/S3, Lex) and enterprise systems (CRM/ITSM)
  • Own technical tasks from design through deployment (estimates, stories, documentation, unit testing)
  • Support sprint execution by managing dependencies and unblocking development across teams
  • Contribute to quality via code reviews, standards, monitoring/logging, and defect triage
  • Troubleshoot production issues and support release cutovers and post-go-live stabilization
  • Provide day-to-day client-facing technical guidance; contribute to proposals/solutioning as needed

A successful candidate would possess these skills:

  •   Ability to work independently and collaborate as part of a team
  •   Effective written and verbal communication skills
  •   Meticulous attention to detail and quality of work product
  •   Ability to build and sustain professional relationship
  •   Ability to lead projects or workstreams
  •   Ability to manage and prioritize multiple tasks in a fast-paced and dynamic environment
  •   Strong interpersonal skills and professional demeanor
  •   Ability to meet deadlines
  •   Ability to provide clear guidance to others

The team

Our Sales & Service offering drives global customer transformation by designing and implementing innovative sales and service experiences. We blend strategy, technology, and creativity to solve complex challenges, bringing customer strategies to life and creating new markets.

Qualifications

Required

  • 3+ years of overall experience in IT/software delivery, including delivering enterprise contact center or cloud solutions end-to-end
  • 1+ years of hands-on Amazon Connect implementation experience (contact flows, routing/queues, IVR, integrations, testing and cutover)
  • Bachelor's degree in Computer Science, Engineering, or equivalent work experience
  • Ability to travel up to 50% on average, based on the work you do and the clients and industries/sectors you serve
  • Limited immigration sponsorship may be available

Preferred

  • Experience leading Amazon Connect and other Contact Center as a Service  (CCaaS) solution implementations, including integrations to common desktop applications such as Salesforce, SreviceNow, Oracle, or SAP.
  • Experience with contact center technology strategy, multi-channel routing, self-service applications, outbound campaign management, work force management, and artificial intelligence in customer service
  • Amazon Connect Chat and/or Tasks, outbound campaigns, and integration with CRM/ITSM platforms
  • Experience with Amazon Lex and/or speech analytics, plus Connect reporting (CTR analysis, real-time/historical metrics)
  • Telephony/SIP and contact center migration experience
  • AWS certifications (e.g., AWS Certified Developer/Architect) or Amazon Connect-specific training
  • Strong understanding of SDLC methodologies (Agile, SCRUM, RUP, other)

The wage range for this role takes into account the wide range of factors that are considered in making compensation decisions including but not limited to skill sets; experience and training; licensure and certifications; and other business and organizational needs. The disclosed range estimate has not been adjusted for the applicable geographic differential associated with the location at which the position may be filled. At Deloitte, it is not typical for an individual to be hired at or near the top of the range for their role and compensation decisions are dependent on the facts and circumstances of each case. A reasonable estimate of the current range is $82,600 to $162,800.

You may also be eligible to participate in a discretionary annual incentive program, subject to the rules governing the program, whereby an award, if any, depends on various factors, including, without limitation, individual and organizational performance.

#Customer_US

#SS_US

 
Education:Bachelor's DegreeEmployment Type:

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