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How much do amadeus travel agent jobs pay per hour?

As of Aug 8, 2026, the average hourly pay for amadeus travel agent in the United States is $20.64, according to ZipRecruiter salary data. Most workers in this role earn between $16.83 and $21.88 per hour, depending on experience, location, and employer.

What are the typical daily responsibilities of an Amadeus Travel Agent?

As an Amadeus Travel Agent, your daily responsibilities typically include booking and managing flights, hotels, and transportation using the Amadeus GDS platform, as well as assisting clients with itinerary changes or special requests. You'll also handle payment processing, troubleshoot booking issues, and stay up to date with airline policies and travel regulations. Collaboration with team members and communicating directly with clients is common, as is providing timely support to resolve any travel disruptions. This mix of administrative and customer-focused tasks ensures each client's travel experience runs smoothly from start to finish.

What are the key skills and qualifications needed to thrive as an Amadeus Travel Agent?

To thrive as an Amadeus Travel Agent, you need comprehensive knowledge of travel booking procedures, attention to detail, and prior experience in the travel industry or customer service. Proficiency in using the Amadeus Global Distribution System (GDS) is typically required, with certifications or formal training in Amadeus being a significant advantage. Strong communication, multitasking, and problem-solving skills help agents deliver exceptional service and build lasting relationships with clients. These skills are crucial for effectively managing complex travel itineraries and ensuring customer satisfaction in a fast-paced environment.

What is an Amadeus Travel Agent?

An Amadeus Travel Agent is a travel professional who uses the Amadeus Global Distribution System (GDS) to book flights, hotels, rental cars, and other travel services for clients. They assist customers in planning and organizing their trips while ensuring the best travel options based on preferences and budget. Amadeus Travel Agents typically work for travel agencies, airlines, or tour operators and require knowledge of the Amadeus software. Their responsibilities include making reservations, modifying bookings, processing payments, and providing customer support. Strong communication skills and familiarity with travel regulations are essential for success in this role.

More about Amadeus Travel Agent jobs
What are the most commonly searched types of Amadeus Travel Agent jobs? The most popular types of Amadeus Travel Agent jobs are:
What states have the most Amadeus Travel Agent jobs? States with the most job openings for Amadeus Travel Agent jobs include:
What job categories do people searching Amadeus Travel Agent jobs look for? The top searched job categories for Amadeus Travel Agent jobs are:
Amadeus Travel Agent jobs near you
Infographic showing various Amadeus Travel Agent job openings in the United States as of August 2026, with employment types broken down into 1% As Needed, 72% Full Time, 9% Part Time, and 18% Contract. Highlights an 92% Physical, 2% Hybrid, and 6% Remote job distribution, with an average salary of $42,936 per year, or $20.6 per hour.

Group Air Agent - Dedicated

ADTRAV Travel Management

Tampa, FL • Remote

Full-time

Medical, Dental, Vision, Life, Retirement, PTO

Posted 10 days ago

ADTRAV rating

8.7

Company rating: 8.7 out of 10

Based on 7 frontline employees who took The Breakroom Quiz

2nd of 11 rated travel agencies

Job description

ADTRAV Travel Management, founded in 1977, has over four decades of experience in managing corporate, government, vacation, group, meetings, and incentive travel programs across the United States. We have experienced steady growth throughout our history and are currently ranked as one of the top business travel management companies in the country.

ADTRAV is seeking a Group Air Agent - Dedicated to focus on group air travel reservations for ADTRAV on a dedicated account. The position will be responsible for organizing, booking, ticketing, and generating reports for multiple groups simultaneously and providing high touch, white glove service. They will also act as liaison for the dedicated account and work with leadership on negotiating group air contracts and discounts.

Essential Duties and Responsibilities include the following:

  • Book and ticket air travel for groups up to 4,000 travelers on a dedicated account, which includes organizing manifests, booking, ticketing, reporting, and making changes as needed.
  • Be responsive to travelers and clients throughout the booking process.
  • Follow up with clients regarding travel plans and adjust as needed.
  • Utilize Sabre to book and issue airline reservations, accurately and efficiently.
  • Maintain sufficient account knowledge to assist clients without delay.
  • Research and coordinate airline contracts, in conjunction with the leadership team.
  • Work with leadership to manage group blocks, attrition, and utilization.
  • Check queues daily to ensure accuracy and that all issued tickets are complete.
  • Act as a liaison for dedicated group air account.
  • Meet all KPIs as required for the position and outlined by management (e.g., productivity, transactions, errors, SLAs), including maintaining consistent attendance and adherence to the schedule.
  • Communicate with airlines on flight changes, seating, and upgrades and provide updates to the client as needed.
  • Document all information in the CRM and other tools as required.
  • Utilize various applications, including GDS, online booking tools, and various internal applications.
  • Follow ADTRAV policies, procedures, and approved workflows on how to service travelers.
  • Provide excellent customer service in every interaction with travelers. Show empathy and be able to identify and solve traveler issues.
  • Communicate effectively with other agents and employees to solve problems, gather information, and service travelers.
  • Become knowledgeable in ADTRAV's industry and customer base.
  • Participate in ongoing training to continuously build knowledge and skills in the industry.
  • Represent ADTRAV by embracing the company values and maintaining effective working relationships with employees, partners, vendors, and clients.
  • Adhere to company policies and procedures.
  • Other duties as assigned.

Qualifications:

  • High school diploma or equivalent required.
  • At least 2 years experience as a group booking and ticketing agent; complex international experience a plus, in both geographical locations and rate structures.
  • Experience working with VIP clients and providing high touch, white glove service.
  • Experience contracting and issuing block space preferred.
  • Strong knowledge and experience with GDS systems; Sabre required, Amadeus a plus. Proficient with Sabre pricing to include phases.
  • Highly knowledgeable of city, airline, hotel, and car rental codes.
  • Working knowledge and proficiency in Fly America, Open Skies, and federal travel regulations.
  • Strong computer and typing skills, which includes the ability to navigate quickly between programs and using shortcut keys.
  • Demonstrated experience learning and using technology, and ability to use multiple applications and monitors at one time.
  • Ability to consistently deliver excellent customer service, internally and externally.
  • Proficient with Microsoft Office suite (Outlook, Word, Excel, Teams).
  • Experience using CRM to enter and track activities.
  • Excellent English written and verbal communication skills.
  • Excellent listening skills; able to listen to and respond to the traveler’s needs and clarify as needed.
  • Strong attention to detail with emphasis on accuracy and quality.
  • Highly self-motivated and able to manage multiple tasks and groups in a fast-paced environment and with minimal supervision.
  • Excellent time-management and organizational skills, with a proven ability to meet deadlines and work well under pressure.
  • Strong organizational and problem-solving abilities.
  • Ability to communicate ideas and concepts clearly and concisely, while also being open to receive feedback and direction as needed.
  • Able to present a professional and positive demeanor with internal and external customers/clients and work cooperatively.
  • Ability to work remotely and meet the company home-office requirements.
  • Able to sit and work at a computer for extended periods of time, without leaving the work area.
  • Able to work a schedule that falls between Monday-Friday, 7am-7pm CT. Able to work overtime and some weekends and holidays as needed.
  • Be able to successfully attend and pass new hire and department specific training.
  • Able to maintain confidentiality of company and client information.
  • Able to successfully pass a credit, criminal, and/or employment reference background check.

The pay range for this position is $25-$26/hour; we may consider pay outside this range. Pay is based on experience booking group travel and working with VIP travelers. ADTRAV offers a competitive benefits package that includes medical, dental, vision, life, disability, Flexible Spending Accounts, 401(k), and PTO.

ADTRAV Corporation an Equal Opportunity Employer and do not discriminate against any employee or applicant for employment because of race, color, sex, age, national origin, religion, sexual orientation, gender identity, status as a veteran, and basis of disability or any other federal, state or local protected class.

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