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Alterations Associate Jobs in Indiana (NOW HIRING)

The Alterations Customer Service Representative (CSR) is a critical role for the successful operation of the Alterations department and completing tasks that contribute to providing superior customer ...

Customer Service Associate Sewing Room

Evansville, IN · On-site

$13.75 - $19/hr

The Alterations Customer Service Representative (CSR) is a critical role for the successful operation of the Alterations department and completing tasks that contribute to providing superior customer ...

The Alterations Customer Service Representative (CSR) is a critical role for the successful operation of the Alterations department and completing tasks that contribute to providing superior customer ...

Maintenance Mechanic (BHS)

Granger, IN · On-site

$22.50 - $28.75/hr

Performs a variety of preventive maintenance duties, repairs, alterations and modifications of ... ORGANIZATIONAL RESPONSIBILITIES Associate complies with the following organizational requirements:

Full-time Sales Teammate

Merrillville, IN · On-site

$13.75 - $18.75/hr

Prepare merchandise for alterations. * Knowledgeable of all exchange and return procedures for Guests and exhibit the ability to turn into a showmanship opportunity. * Fill out and effectively use ...

Part-Time Sales Teammate

Indianapolis, IN · On-site

$13.50 - $18.25/hr

Prepare merchandise for alterations. * Knowledgeable of all exchange and return procedures for Guests and exhibit the ability to turn into a showmanship opportunity. * Fill out and effectively use ...

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Alterations Associate information

What is the difference between Alterations Associate vs Tailor?

AspectAlterations AssociateTailor
CredentialsMay require basic sewing skills, on-the-job trainingOften requires formal training or certification in tailoring or fashion design
Work EnvironmentRetail stores, dry cleaners, or alteration shopsCustom tailoring shops, fashion houses, or clothing manufacturers
Employer & Industry UsageCommon in retail and dry cleaning industriesFound in bespoke tailoring, fashion, and high-end clothing industries
Search & Comparison IntentPeople looking for alteration services or entry-level sewing jobsIndividuals seeking specialized tailoring or custom clothing creation

In summary, an Alterations Associate typically works in retail or dry cleaning settings, performing basic clothing adjustments with minimal formal training. A Tailor often has specialized skills, formal training, and works in bespoke or high-end tailoring environments. While both roles involve sewing and clothing modifications, the scope and setting differ significantly.

What are some common challenges faced by an alterations associate, and how can they be addressed?

Alterations Associates often encounter challenges such as managing tight deadlines during busy seasons, handling complex garment adjustments, and communicating effectively with clients to understand their preferences. Successfully navigating these challenges requires strong time management skills, keen attention to detail, and the ability to provide excellent customer service. Maintaining open communication with team members and clients, as well as staying organized with tools and workflow, helps ensure quality results and customer satisfaction.

What is an alterations associate?

Alterations Associates are professionals who specialize in modifying, repairing, and fitting garments to ensure they meet customers’ specifications and fit correctly. They typically work in clothing stores, tailor shops, or dry cleaners, using sewing machines and hand stitching techniques to adjust hems, seams, sleeves, and other parts of clothing. Their role requires attention to detail, knowledge of various fabrics, and the ability to understand and follow customers' requests. They often consult with clients to determine the desired changes and ensure satisfaction with the final result.

What are the key skills and qualifications needed to thrive as an alterations associate, and why are they important?

To thrive as an Alterations Associate, you need strong sewing and garment construction skills, attention to detail, and typically some formal training or experience in tailoring or alterations. Familiarity with industrial sewing machines, sergers, and measuring tools is essential, and some positions may require certification in fashion or textile arts. Excellent customer service, problem-solving abilities, and effective communication help build trust with clients and understand their specific needs. These skills ensure high-quality, precise alterations and customer satisfaction, which are crucial for repeat business and a positive reputation.
What are the most commonly searched types of Alterations jobs in Indiana? The most popular types of Alterations jobs in Indiana are:
What cities in Indiana are hiring for Alterations Associate jobs? Cities in Indiana with the most Alterations Associate job openings:
Infographic showing various Alterations Associate job openings in Indiana as of August 2026, with employment types broken down into 1% As Needed, 70% Full Time, 26% Part Time, 1% Temporary, and 2% Contract. Highlights an 97% Physical, 1% Hybrid, and 2% Remote job distribution.

Customer Service Associate Sewing Room

dbi

Evansville, IN

$13.75 - $19/hr

Full-time

Re-posted 22 days ago


Job description

The Alterations Customer Service Representative (CSR) is a critical role for the successful operation of the Alterations department and completing tasks that contribute to providing superior customer service. The (CSR) is responsible for providing an A+ customer experience to David’s Bridal customers S/he reports to the Store Manager. The Alterations CSR is responsible for task that may include welcoming and servicing customers, making appointments, answering phones, pressing garments, and/or ensuring that items are ready for pickups.
Essential Job Functions:

  • Welcome all customers with genuine, and friendly enthusiasm over the phone, virtual chats and in person, communicates clearly and concisely adapting style to suit customers by problem solving, excellent phone skills and resolving conflict.
  • Use all systems to manage the customer flow to deliver five-star customer experience.
  • Meet all service vows including, Prepare, Welcome, Meet Needs & Be There for all customers, includes all operational checklist task and meeting customers emotional and practical needs.
  • Responsible for providing an exceptional service experience to multiple customers at one time and contributes to the store achievement of Five-Star Customer Service. Proactively address customer concerns with confidence. Know when to escalate and partner with leadership team.
  • Effectively communicate how alterations can play an important role in perfecting the dress for her event in partnership with Alterations.
  • Promote all alterations services and personalization options.
  • Maintain store-standards (clean, organized, promotional readiness, store recovery) to support a flawless shopping experience.
  • Maintain high dress code standards as required by the Dress Code policy.
  • Greet and escort all alterations customers to and from alterations for appointments.
  • Press, steam, and spot clean all merchandise.
  • Follows quality control guidelines and inspects all garments altered/steamed/pressed to verify pristine condition before final delivery to customer.
  • Build long-term relationships to meet and exceed customer satisfaction and loyalty.
  • Support inventory management by processing special orders, pick-ups and first quality standards for all merchandise.
  • Supports all cash wrap behaviors and processes transactions with accuracy to make sure every customer feels celebrated.
  • Seeks assistance from the Alterations Manager to address customer issues that s/he is not able to resolve.
  • Maintains a clean and well-organized alterations room.
  • Performs duties and tasks as assigned by store management.

Physical Demands:

  • While performing the duties of this job, the employee is occasionally required to stand, walk, and sit for extended periods of time; reach for tools and objects with hands and arms; climb stairs; stoop, kneel, crouch, or crawl; ability to bend, twist and stand; move throughout the store; and talk to and hear customers. Manual dexterity to perform non-selling responsibilities, such as use of POS (Point of Sale) terminals, counting money, steaming garments, accessing computers and receiving or initiating telephone calls. Manual dexterity to sew an perform fittings to David’s Bridal standards, as needed. Ability to lift/and or move up to 10 pounds. The employee must be able to see up close and at a distance, as well as use peripheral vision and depth perception, and be able to look at, read, and use a computer, electronic devices and phones for long periods of time.

Education & Credentials:

  • High school diploma or equivalent degree
  • 1-2 years prior retail experience in an apparel or specialty store environment.
  • Prior sewing experience is helpful.
  • Prior experience with computerized POS (Point of Sale) system