The CX Alpha Diversified Portfolio Product Manager (S4) will join a talented, cross-functional team, and will be responsible for the strategic vision and roadmap for the self-directed experiences designed to help clients build and maintain well diversified portfolios.
We are seeking a Senior Product Manager to lead the strategic vision and roadmap for CX Alpha's digital experiences designed to help self-directed investors build and maintain well-diversified investment portfolios. This role will partner across the organization to identify client needs, shape product strategy, and bring behaviorally informed, data-driven experiences from concept to launch.
This is a strong opportunity for a product leader who is energized by experimentation, comfortable operating in ambiguity, and motivated by building experiences that can create meaningful value for investors.
Responsibilities
- Lead the strategic vision and product roadmap for self-directed investor experiences designed to help clients build and maintain well-diversified portfolios.
- Translate client needs, behavioral insights, investment methodology, and business priorities into clear product opportunities, hypotheses, and delivery plans.
- Partner with cross-functional teams across digital product, marketing, data and analytics, legal, compliance, and technology to bring new CX Alpha concepts to life.
- Use qualitative and quantitative analysis to continually improve the client experience while balancing client value, business priorities, feasibility, and risk.
- Help shape the broader CX Alpha vision and ensure diversified portfolio priorities align with Personal Wealth's goals and long-term strategy.
- Challenge business and technical partners to think creatively and drive toward scalable, high-quality solutions.
- Participate in and influence ongoing business planning and departmental prioritization activities.
- Improve the CX Alpha operating model by strengthening how the team collaborates with cross-functional partners and fosters a culture of learning and experimentation.
Qualifications
- Undergraduate degree or equivalent combination of training and experience required. Graduate degree preferred.
- Minimum of eight years related business experience. Three years of leading large cross-functional teams on major organizational projects preferred.
Competencies Looking For
- Experimentation mindset: Comfort defining hypotheses, testing concepts, learning quickly, and scaling what works.
- Relationship orientation: Ability to build trust and influence across product, design, analytics, technology, marketing, legal, compliance, and business partners.
- Systems thinking: Ability to look across a complex client experience, connect dependencies, and identify scalable opportunities.
- Innovator's mindset: Curiosity, comfort with ambiguity, and a willingness to challenge existing assumptions in pursuit of better client outcomes.
Special Factors
Vanguard is not offering visa sponsorship for this position.
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