WinnCompanies is seeking a Computer Learning Center Coordinator for Theroch Apartments, a 191-unit affordable housing community in Dorchester, MA.
This role is responsible for overseeing the daily operations of the Computer Learning Center (CLC), maintaining accurate records, assisting residents with computer programs, ensuring proper use and maintenance of equipment, and managing supplies.
The position involves addressing a wide range of complex and often non-recurring challenges, requiring creativity, strong problem-solving skills, and the ability to apply innovative and Lean diagnostic approaches.
Please note that the pay range for this position is $15.59 to $18.59 per hour, depending on experience. Additionally, the selected candidate will typically work: Monday through Friday, from 8:30 AM to 5:00 PM.
Responsibilities
- Manage the daily operations of the Computer Learning Center.
- Maintain all CLC records, including resident sign-in sheets, equipment warranties, and inventory logs.
- Assist residents with computer programs and general technology use.
- Support Resident Services with activities and programs, including summer initiatives.
- Monitor computer usage and ensure all equipment is properly maintained and repaired as needed.
- Enforce CLC policies and procedures.
- Order and maintain adequate supplies to support efficient operations.
- Report technical issues to the IT Department and Property Manager.
- Coordinate regular cleaning and upkeep of the CLC.
- Prepare and maintain the monthly CLC schedule.
Requirements:
- High school diploma or GED required.
- Less than 1 year of required work experience.
- A current driver's license in good standing and ability to meet the driving records standards outlined in the Company Safe Vehicular Operations Policy.
- Basic computer knowledge; proficiency in Microsoft Office Suite preferred.
- Strong understanding of computer literacy programs.
- Excellent customer service and interpersonal skills.
- Ability to work effectively with a diverse population, including both children and adults.
Preferred Qualifications:
- Bilingual in English and Spanish.