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All Inclusive Resort Jobs in Calgary, AB (NOW HIRING)

A Housekeeper will support general resort operations by cleaning resort units and maintaining ... all we do at Travel + Leisure Co. Here, you'll find an inclusive environment where we deliver ...

A Housekeeper will support general resort operations by cleaning resort units and maintaining ... all we do at Travel + Leisure Co. Here, you'll find an inclusive environment where we deliver ...

General Manager - Okanagan

Calgary, AB · On-site

$120 - $190/hr

... resort in the Okanagan. This is a senior, on‑site leadership role with full day‑to‑day ... Leadership & Culture * Build a respectful, inclusive and accountability‑driven culture.

All Inclusive Resort information

What is the difference between All Inclusive Resort vs Hotel Front Desk Agent?

AspectAll Inclusive ResortHotel Front Desk Agent
Primary RoleManage guest experiences, amenities, and resort servicesAssist guests with check-in/out, reservations, and inquiries
Work EnvironmentResort setting, often in vacation destinationsHotel lobby, front desk area
CredentialsHospitality or tourism experience often preferredHigh school diploma or equivalent, customer service skills
Industry UsageHospitality, tourism, resort industryHospitality, hotel industry

Both roles are part of the hospitality industry, but an All Inclusive Resort focuses on managing comprehensive guest experiences at a resort, while a Hotel Front Desk Agent handles guest check-ins, reservations, and inquiries at a hotel. The resort role often involves overseeing amenities and activities, whereas the front desk role is more customer service and administrative-focused.

What is an all-inclusive resort?

An all-inclusive resort is a type of vacation accommodation where the price typically includes lodging, meals, drinks, entertainment, and various activities. Guests pay a single upfront fee and can enjoy most of the resort’s amenities without worrying about additional costs. These resorts are popular for couples, families, and groups who want a stress-free and convenient vacation experience. Some all-inclusive resorts may also include airport transfers, gratuities, and certain excursions in their packages.

What are the key skills and qualifications needed to thrive as an All-Inclusive Resort Manager, and why are they important?

To thrive as an All-Inclusive Resort Manager, you need strong leadership, hospitality management experience, and a relevant degree or certification in hotel or tourism management. Familiarity with property management systems (PMS), booking platforms, and budgeting tools is typically required. Exceptional customer service, problem-solving abilities, and effective communication are vital soft skills in this role. These skills ensure smooth operations, guest satisfaction, and the ability to handle challenges in a dynamic hospitality environment.

What are some common challenges faced by staff working at all-inclusive resorts, and how can they be addressed?

Staff at all-inclusive resorts often manage a high volume of guests with diverse needs and expectations, which can lead to busy periods and the need for excellent time management. Communication and teamwork are essential, as different departments must work together seamlessly to deliver a consistent guest experience. Adapting to varying schedules, addressing guest concerns efficiently, and maintaining a positive attitude in a fast-paced environment are key. Many resorts provide training and support to help employees develop these skills, and strong performers often have opportunities to advance into supervisory or management positions.
Infographic showing various All Inclusive Resort job openings in Calgary, AB as of July 2026, with employment types broken down into 67% Full Time, and 33% Part Time. Highlights an 67% In-person, and 33% Remote job distribution.

Full-time

Posted 22 days ago


Job description

About Stone Creek

Stone Creek Resorts is an Alberta-based land and property developer headquartered in Calgary and the owner/operator of two premier golf resorts, Silvertip Resort in Canmore, AB, and Eagle Ranch Resort in Invermere, BC. The company is embarking on major commercial, recreational and residential developments at Silvertip Resort and moving Eagle Ranch Resort from seasonal to year-round operation.

Position Summary

We are seeking an experienced Human Resources Manager to lead HR strategy and execution for our development activities and support human resources functions for our resort operation teams. Reporting to the President & COO, this role will shape HR processes, drive organizational growth, and foster a high-performing, inclusive culture. This is a full-time position based at Silvertip Resort in Canmore with occasional travel to Calgary and Invermere required.

Key Responsibilities

  • Strategic Leadership: Develop and execute HR strategies aligned with business objectives; advise senior leadership on HR best practices.
  • Talent Management: Oversee recruitment, onboarding, and retention programs; promote diversity and inclusion.
  • Employee Relations: Build a positive workplace culture; resolve HR concerns; ensure policy compliance.
  • Performance & Development: Implement performance management systems; champion continuous learning.
  • Compensation & Compliance: Design competitive compensation and benefits programs; ensure compliance with applicable provincial employment laws.
  • HR Systems & Applications: Oversee human resources IT systems and applications, including HRIS administration, user support, process improvements, data integrity, reporting, and coordination with IT and vendors.

Qualifications

  • Bachelor's degree in HR, Business Administration, or related field.
  • 10+ years of HR leadership experience with senior roles in land/real estate development and/or hospitality or luxury service an asset.
  • Strong knowledge of Alberta employment legislation and HR best practices.
  • Excellent communication, leadership, and interpersonal skills.
  • Experience with Dayforce or other HRIS and data-driven decision-making.
  • Ability to travel to Calgary and Invermere, overnight stays may be required.

Stone Creek Resorts offers a competitive salary based on qualifications, an employee benefit program with health, group insurance and RSP components, and the opportunity to work in beautiful natural surroundings. We value diversity and encourage applications from all qualified candidates. 

We use the TRAITS profile questionnaire as part of our recruitment process. If you are interested in this position, please apply by using the link provided and by completing the TRAITS Profile. The profile takes about 20 minutes to complete. There are no right or wrong answers to the questions so trust your first response to answer.