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All Fletcher Jones Jobs (NOW HIRING)

Audi Fletcher Jones

Warranty Administrator

Costa Mesa, CA · On-site

$33 - $35/hr

Your next opportunity awaits at Audi Fletcher Jones. We are hiring a Warranty Administrator to join our team. The Warranty Administrator is responsible for ensuring all warranty claims are properly ...

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What is the difference between All Fletcher Jones vs All Fletcher Jones Customer Service Representative?

AspectAll Fletcher JonesAll Fletcher Jones Customer Service Representative
CredentialsHigh school diploma or equivalent; retail/customer service experienceHigh school diploma or equivalent; retail/customer service experience
Work EnvironmentRetail store, showroom, or sales floorCustomer-facing retail environment, assisting clients and handling inquiries
Employer & Industry UsageFletcher Jones retail stores, luxury retail industryFletcher Jones retail stores, customer service sector

Both roles typically require similar credentials and work in the retail environment of Fletcher Jones. The main difference is that All Fletcher Jones refers broadly to the company or all roles within it, while All Fletcher Jones Customer Service Representative specifically focuses on customer-facing positions that involve direct client interaction and support.

What are the typical career advancement opportunities at Fletcher Jones dealerships?

At Fletcher Jones dealerships, employees often have access to clear career progression paths within both sales and service departments. Many team members start in entry-level positions, such as sales associate or service advisor, and can advance to management roles like sales manager or service manager through demonstrated performance and internal training programs. The company values promoting from within and provides ongoing professional development, making it a great environment for those looking to build a long-term automotive career. Collaboration between departments is encouraged, which helps employees gain exposure to different aspects of dealership operations and broaden their skill sets.

What are the key skills and qualifications needed to thrive as an Automotive Sales Consultant at Fletcher Jones, and why are they important?

To thrive as an Automotive Sales Consultant, you need strong product knowledge, sales acumen, and customer service skills, typically supported by a high school diploma or equivalent and prior sales experience. Proficiency with customer relationship management (CRM) systems, dealership inventory tools, and digital communication platforms is highly valuable. Exceptional interpersonal skills, active listening, and the ability to build rapport help you stand out in this customer-facing role. These skills and qualities are crucial for exceeding sales targets, ensuring customer satisfaction, and fostering long-term client relationships in a competitive automotive market.

What are Fletcher Jones dealerships?

Fletcher Jones dealerships are a network of automotive dealerships specializing primarily in luxury brands such as Mercedes-Benz, Audi, and Porsche. They are known for offering a premium car buying and servicing experience, with locations across the United States, particularly in California, Nevada, and Illinois. Fletcher Jones dealerships provide new and pre-owned vehicle sales, financing, maintenance, and repair services. The company is recognized for its customer service, extensive vehicle selection, and commitment to quality. Whether you are looking to purchase, lease, or service a luxury vehicle, Fletcher Jones dealerships aim to provide a seamless and satisfying experience.
Infographic showing various All Fletcher Jones job openings in the United States as of June 2026, with employment types broken down into 100% Full Time. Highlights an 100% In-person job distribution.
Warranty Administrator

Warranty Administrator

Audi Fletcher Jones

Costa Mesa, CA • On-site

$33 - $35/hr

Full-time

Medical, Dental, Vision, Life, Retirement, PTO

Posted 25 days ago

Job description

Your next opportunity awaits at Audi Fletcher Jones. We are hiring a Warranty Administrator to join our team. The Warranty Administrator is responsible for ensuring all warranty claims are properly documented, compliant with factory and/or dealership requirements and preparing and submitting the claims to the manufacturer.

Benefits

  • Health insurance
  • Dental insurance
  • Vision insurance
  • Paid time off
  • 401(k)
  • 401(k) matching
  • Flexible spending account
  • Professional development assistance
  • Life insurance
  • Employee assistance plan
  • Disability insurance

Responsibilities

  • Process warranty claims in a timely manner ensuring compliance with factory requirements.
  • Reconcile warranty schedule ensuring claims paid in a timely manner; follow up on unpaid claims as needed.
  • Accurately maintain and management data and/or files related to customer and vehicle data
  • Assist accounting with coding of invoices for service department, payroll and other requests

Qualifications

  • Previous experience as a Warranty Administrator required.
  • Previous experience as an Audi Warranty Administrator preferred.
  • Detail-oriented with excellent follow up.

Pay: $33 - $35 / hour

At Audi Fletcher Jones, we attract, nurture, and retain the most talented people in the industry by providing the highest quality work environment where productivity, creativity, and personal and professional growth can flourish. We believe our team sits behind the wheel of the Fletcher Jones brand that drives our company toward success.

We are an Equal Opportunity Employer

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