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Alarm Monitoring Supervisor Jobs (NOW HIRING)

First Coast Security Solutions

$20.50 - $28.25/hr

... for monitoring security systems including alarms and CCTV systems in support of a Department of ... Coordinate with security personnel, supervisors, and government representatives regarding security ...

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Alarm Monitoring Supervisor information

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$38K

$79.2K

$139K

How much do alarm monitoring supervisor jobs pay per year?

As of Sep 11, 2026, the average yearly pay for alarm monitoring supervisor in the United States is $79,249.00, according to ZipRecruiter salary data. Most workers in this role earn between $57,000.00 and $98,500.00 per year, depending on experience, location, and employer.

What does an alarm monitoring supervisor do?

An Alarm Monitoring Supervisor oversees the daily operations of an alarm monitoring center, ensuring that alarm signals are responded to quickly and appropriately. They manage teams of operators, provide training, and maintain high standards of performance and customer service. Supervisors also handle escalations, coordinate with emergency services, and ensure compliance with industry regulations. Their role is crucial in maintaining safety and security for clients by ensuring all alarms are addressed efficiently.

What are the key skills and qualifications needed to thrive as an alarm monitoring supervisor, and why are they important?

To thrive as an Alarm Monitoring Supervisor, you need expertise in security protocols, incident response, and supervisory experience, often supported by a high school diploma or higher and relevant security certifications. Familiarity with alarm monitoring software, CCTV systems, and dispatch communication tools is typically required. Strong leadership, problem-solving abilities, and effective communication skills help in managing teams and coordinating emergency responses. These competencies are vital to ensure the safety of people and property while maintaining efficient and compliant alarm monitoring operations.

What are some common challenges faced by alarm monitoring supervisors, and how can they be addressed?

Alarm Monitoring Supervisors often face challenges such as managing high-stress situations, ensuring quick and accurate responses to alarms, and maintaining effective communication within their team. Balancing staff schedules to provide 24/7 coverage and handling technical issues with monitoring equipment are also common hurdles. Addressing these challenges involves ongoing training, clear protocols, regular team briefings, and staying updated with the latest monitoring technologies to ensure both team efficiency and client safety.

What is the difference between Alarm Monitoring Supervisor vs Alarm Technician?

AspectAlarm Monitoring SupervisorAlarm Technician
CredentialsTypically requires supervisory experience, security industry certifications, and sometimes a licenseRequires technical certifications, such as alarm installation or repair licenses
Work EnvironmentSupervises monitoring centers, manages staff, and oversees alarm response proceduresWorks on-site installing, maintaining, and repairing alarm systems
Employer & Industry UsageCommonly employed by security companies, monitoring centers, and alarm service providersEmployed by security firms, alarm installation companies, and contractors
Search & Comparison IntentPeople comparing supervisory roles in alarm monitoringIndividuals seeking technical alarm system work or installation roles

The Alarm Monitoring Supervisor oversees alarm monitoring operations and manages staff, requiring supervisory skills and industry certifications. In contrast, the Alarm Technician focuses on installing and repairing alarm systems, requiring technical certifications. Both roles are vital in the security industry but differ in responsibilities and work environment.

What cities are hiring for Alarm Monitoring Supervisor jobs?

Cities with the most Alarm Monitoring Supervisor job openings:

What states have the most Alarm Monitoring Supervisor jobs?

States with the most job openings for Alarm Monitoring Supervisor jobs include:

What are popular job titles related to Alarm Monitoring Supervisor jobs?

For Alarm Monitoring Supervisor jobs, the most frequently searched job titles are:

Infographic showing various Alarm Monitoring Supervisor job openings in the United States as of August 2026, with employment types broken down into 1% As Needed, 75% Full Time, 20% Part Time, 1% Temporary, 2% Contract, and 1% Nights. Highlights an 98% Physical, 1% Hybrid, and 1% Remote job distribution, with an average salary of $79,249 per year, or $38.1 per hour.

Dispatch/Alarm Monitor

Artesia, NM

Chenega Naswik International, LLC
IT Services • 5 - 10K employees
Learn more about Chenega Naswik International, LLCexternal

$15.75 - $20.75/hr

Part-time

Re-posted 11 days ago

Job description

Overview

Chenega Naswik International, LLC is seeking a dependable and detail-oriented Dispatch / Alarm Monitor to support security operations at assigned locations. This position is responsible for monitoring alarm systems, CCTV systems, communications networks, and emergency notification systems while serving as a critical communications link between security personnel, public safety agencies, and facility personnel. 

  • The ideal candidate is a calm and professional communicator who can effectively manage multiple responsibilities in a fast-paced environment. This role offers the opportunity to support mission-critical security operations, assist in emergency response coordination, and contribute directly to the protection of personnel, facilities, and government assets. 

Responsibilities

  • Monitor CCTV, intrusion detection, fire alarm, duress alarm, and early warning systems. 

  • Receive, evaluate, and dispatch emergency and non-emergency calls for assistance. 

  • Answer and process calls from employees, visitors, security personnel, law enforcement agencies, and the public. 

  • Maintain effective communication with security personnel, supervisors, and emergency responders. 

  • Relay critical information accurately and promptly to appropriate personnel. 

  • Monitor radio communications and document operational activities. 

  • Control, issue, track, and maintain accountability for facility keys and related security assets. 

  • Maintain security of assigned communications equipment, work areas, and operational systems. 

  • Record incidents, alarms, dispatch activities, and other operational events in required logs and records. 

  • Assist with emergency response coordination and incident management activities. 

  • Maintain situational awareness of ongoing security operations and facility conditions. 

  • Perform other duties as assigned. 

Qualifications 

  • High School Diploma or GED required. 

  • Must be at least 21 years of age. 

  • Certified to perform dispatcher duties and meet standards established by the Association of Public-Safety Communications Officials (APCO) Institute Emergency Telecommunications program. 

  • Must possess and maintain a valid state driver's license. 

  • Ability to communicate clearly and professionally during high-stress and emergency situations. 

  • Ability to successfully pass required background screening requirements. 

Preferred Qualifications: 

  • Experience working in a dispatch, communications center, alarm monitoring, or emergency operations environment. 

  • Experience supporting security, law enforcement, military, fire service, or emergency response organizations. 

  • Experience monitoring CCTV systems, alarm systems, or security technologies. 

  • Experience utilizing computer-aided dispatch or emergency communications systems. 

  • APCO, emergency communications, or public safety telecommunications certifications. 

Knowledge, Skills and Abilities:  

  • Knowledge of dispatch operations, alarm monitoring procedures, and emergency communications practices. 

  • Ability to remain calm and make sound decisions during emergencies and stressful situations. 

  • Strong verbal, written, and interpersonal communication skills. 

  • Ability to accurately gather, document, and relay critical information. 

  • Proficiency with Microsoft Office applications including Word, Excel, PowerPoint, Access, and Outlook. 

  • Ability to operate computers, telephones, radios, alarm monitoring systems, and standard office equipment. 

  • Strong organizational and multitasking abilities. 

  • Ability to maintain accurate logs, records, and operational documentation. 

  • Ability to follow policies, procedures, and operational directives. 

  • Commitment to professionalism, attention to detail, and mission success. 

Employment Type: PART_TIME

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