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Alarm Monitoring Station Manager Jobs (NOW HIRING)

Our Alarm Monitoring Advisors also known as our Central Station Operators are an integral part of ... May have additional duties as assigned by Management. Qualifications * High school diploma, some ...

New

Our Alarm Monitoring Advisors also known as our Central Station Operators are an integral part of ... May have additional duties as assigned by Management. Qualifications * High school diploma, some ...

New

Customer Services Professional

Irving, TX · On-site

$14.50 - $18.25/hr

Monitor and process alarm signals received within the Central Monitoring Station (CMS ... Generate statistical and investigative reports for management. * Communicate clearly and ...

Proactively monitors station operating expenses and adjusts spending as needed.Handle escalated ... Performance Management:Clearly communicate performance expectations for employees.Coach direct ...

As a Central Station Operator, your primary responsibility will be to efficiently handle incoming phone calls according to established procedures, particularly focusing on alarm signals and ...

Station Manager

Elk Grove Village, IL · On-site

$65K - $80K/yr

Station Manager FULL TIME Management Elk Grove Village, IL, US 7 days ago Requisition ID: 1146 ... Review operational KPIs, records and reports, monitor performance, identify and facilitate ...

... Proactively monitors station operating expenses and adjusts spending as needed. • Handle ... People Management • Proactively identify hiring needs and partner with relevant parties to ...

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Alarm Monitoring Station Manager information

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$30.5K

$59.8K

$99K

How much do alarm monitoring station manager jobs pay per year?

As of Sep 12, 2026, the average yearly pay for alarm monitoring station manager in the United States is $59,835.00, according to ZipRecruiter salary data. Most workers in this role earn between $41,500.00 and $69,500.00 per year, depending on experience, location, and employer.

What is the difference between Alarm Monitoring Station Manager vs Alarm Monitoring Technician?

AspectAlarm Monitoring Station ManagerAlarm Monitoring Technician
CredentialsTypically requires supervisory certifications, industry-specific training, and sometimes security licensesRequires technical certifications, such as security alarm or electronics repair certifications
Work EnvironmentOversees monitoring center operations, manages staff, and ensures complianceOperates monitoring equipment, performs system testing, and responds to alarms
Employer & Industry UsageUsed in security companies, alarm monitoring centers, and security service providersFound in alarm installation companies, security firms, and monitoring centers

The Alarm Monitoring Station Manager focuses on overseeing operations, staff management, and compliance, while the Alarm Monitoring Technician handles technical tasks like system testing and responding to alarms. Both roles are essential in the security industry but differ in responsibilities and required credentials.

What cities are hiring for Alarm Monitoring Station Manager jobs?

Cities with the most Alarm Monitoring Station Manager job openings:

What states have the most Alarm Monitoring Station Manager jobs?

States with the most job openings for Alarm Monitoring Station Manager jobs include:

What are popular job titles related to Alarm Monitoring Station Manager jobs?

For Alarm Monitoring Station Manager jobs, the most frequently searched job titles are:

Infographic showing various Alarm Monitoring Station Manager job openings in the United States as of September 2026, with employment types broken down into 67% Full Time, and 33% Part Time. Highlights an 100% In-person job distribution, with an average salary of $59,835 per year, or $28.8 per hour.

Alarm Monitoring Advisor

Charlotte, NC

Full-time

Medical, Dental, Vision, Life, Retirement, PTO

Posted 3 days ago

New


Job description

Our Alarm Monitoring Advisors also known as our Central Station Operators are an integral part of what we do (and yes, you'll be the one saying, "CPI Security - IDENTIFY YOURSELF!"). YOU make every day safer for our community and our customers by answering alarm calls, communicating with local first responders, and providing an excellent customer experience by being a calm, friendly, and reassuring voice on the other end of the line. This is more than "just another job!" We provide innovative security, video, and automation solutions to residential and business customers throughout the Southeast. As a mission-driven company, we work to make every day safer for our community and our customers. We are looking for a Central Station Operator to join our growing team at our headquarters in Charlotte, NC!

What's In It For You!

  • Aggressive pay and career mobility. This is more than a job!  
  • Specialized, paid training when you start AND ongoing.  This includes a Central Station Monitoring Certification.  WE INVEST IN YOU! 
  • Engaging and fun company culture that's made up of diverse people.
  • Volunteer and community engagement opportunities. CPI partners with organizations that share our mission to save and improve lives, particularly focusing on underserved communities.
  • Great medical, dental, vision, short- & long-term disability and life insurance options. 
  • Company paid holidays, floating holiday and paid time off (PTO). 
  • 401(k) plan with competitive company match. 
  • Eligible for free monitored security system after 90 days.
  • Education assistance - we encourage & support our employees who want to improve their skills and further their education for advancement.
  • Talk about perks!  An on-site cafe, coffee/smoothie bar, walking trail, basketball court, and state-of-the-art fitness facility with a dedicated Fitness Director.
  • Birthday and Work Anniversary Rewards.
Responsibilities
  • Monitors and responds to alarms, communicates with customers, and relays vital information to first responders in real-time.  
  • Respond to inbound alarm activity from residential and commercial customers, reviewing the nature of the situation, and contacting local authorities in an emergency.
  • Communicate with Police, Firefighters, and EMS/Paramedics, while providing an excellent customer experience by being a friendly and reassuring voice. 
  • Receive and handle incoming calls from customers ranging from general inquiries to technical concerns. 
  • Perform processing demonstrations of CPI's Real Time Response product.
  • May have additional duties as assigned by Management. 
Qualifications
  • High school diploma, some college preferred 
  • Minimum 2 years customer service experience preferred  
  • Take pride in delivering excellent customer service 
  • Available to work flexible work schedule 
  • Thrive in a busy, fast-paced environment 
  • Excellent organizational and analytical skills
  • Strong interpersonal and problem-solving skills with the ability to multi-task

CPI provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type and provides equal employment opportunities without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state, or local laws.

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