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Airport Ramp Service Jobs in Massachusetts (NOW HIRING)

Menzies Aviation

Ramp Agent

Worcester, MA · On-site

$17/hr

Including baggage handling, mail and freight handling, aircraft servicing, driving motorized ... Loading, unloading, transportation to and from various locations of the airport. 2. Handling and ...

Menzies Aviation

Ramp Agent

Worcester, MA · On-site

$17/hr

Including baggage handling, mail and freight handling, aircraft servicing, driving motorized ... Loading, unloading, transportation to and from various locations of the airport. 2. Handling and ...

Delta Air Lines

Ramp Agent (Customer Service Agent) - BOS

Boston, MA · On-site

$16.75 - $20.75/hr

  • Medical

  • Dental

  • Vision

  • Life

  • Retirement

  • PTO

As a Ramp Agent, you will make sure our customer's baggage and cargo arrive safely and on time ... Ability to hold airport specific requirements such as a SIDA Badge and Customs Seal It is unlawful ...

Swissport International AG

Bagroom Agent

Boston, MA · On-site

$20/hr

Service aircraft water and lavatories * Inspect ramp areas adjacent to gate and aircraft for debris ... Comply with all federal, state, municipal, airport authority and carrier security requirements

Swissport International AG

BOS Bagroom Agent

Boston, MA · On-site

$20/hr

Service aircraft water and lavatories * Inspect ramp areas adjacent to gate and aircraft for debris ... Comply with all federal, state, municipal, airport authority and carrier security requirements

Swissport International AG

Bagroom Agent

Boston, MA · On-site

$20/hr

Service aircraft water and lavatories * Inspect ramp areas adjacent to gate and aircraft for debris ... Comply with all federal, state, municipal, airport authority and carrier security requirements

Aaregional

Customer Service Gate Agent (Part-Time)

Boston, MA

$18.25/hr

  • Medical

  • Dental

  • Retirement

  • PTO

At Piedmont Airlines, our strength is the way we deliver industry-leading service to our customers ... Airport ramp environment, subject to varied weather conditions and elevated noise levels * All ...

Aaregional

Customer Service Gate Agent (Full-Time)

Boston, MA · On-site

$18.25/hr

  • Medical

  • Dental

  • Retirement

  • PTO

At Piedmont Airlines, our strength is the way we deliver industry-leading service to our customers ... Airport ramp environment, subject to varied weather conditions and elevated noise levels * All ...

Menzies Aviation

Supervisor

Worcester, MA · On-site

... ramp operations to ensure the safe, efficient, and on-time servicing of aircraft. This role ... Airline or airport operations experience * Leadership experience in the airline or airport ...

Menzies Aviation

Supervisor

Worcester, MA · On-site

... ramp operations to ensure the safe, efficient, and on-time servicing of aircraft. This role ... Airline or airport operations experience * Leadership experience in the airline or airport ...

DO & CO

Account Manager

East Boston, MA · On-site

$75K/yr

  • Medical

  • Dental

  • Vision

  • Retirement

Assists airlines to determine the Operational need for service delivery and interpreting their ... Exposure to warehouse, production, airport ramp, outdoor weather, and moving equipment.

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Showing results 21-40

All JobsAirport Ramp Service JobsAirport Ramp Service Jobs in Massachusetts

Airport Ramp Service information

See Massachusetts salary details

$11

$18

$23

How much do airport ramp service jobs pay per hour?

As of Aug 13, 2026, the average hourly pay for airport ramp service in Massachusetts is $18.24, according to ZipRecruiter salary data. Most workers in this role earn between $16.30 and $19.95 per hour, depending on experience, location, and employer.

What is the difference between Airport Ramp Service vs Baggage Handler?

AspectAirport Ramp ServiceBaggage Handler
CredentialsHigh school diploma, safety trainingHigh school diploma, safety training
Work EnvironmentAirports, tarmac, aircraftAirports, baggage claim areas
Job DutiesAircraft marshalling, loading/unloading cargoHandling, loading, unloading passenger baggage
Industry UsageYesYes

Both Airport Ramp Service and Baggage Handlers work in airport environments and require similar safety training. However, Ramp Service focuses on aircraft movement and cargo, while Baggage Handlers specialize in passenger luggage. Understanding these differences helps job seekers find the right role in airport operations.

What is an airport ramp service?

Airport ramp service jobs involve handling various ground operations related to aircraft at airports. These roles typically include loading and unloading baggage and cargo, guiding planes to and from gates, operating ground support equipment, and performing aircraft safety checks. Ramp agents ensure that all ground activities are carried out efficiently and safely to keep flights on schedule. The work can be physically demanding and often requires being outdoors in all weather conditions. Strong teamwork and attention to detail are essential in this role.

What are the key skills and qualifications needed to thrive as an airport ramp service agent?

To thrive as an Airport Ramp Service Agent, you need physical stamina, attention to detail, a high school diploma or equivalent, and knowledge of safety procedures. Familiarity with ground service equipment, baggage handling systems, and sometimes a valid driver's license or OSHA certification are typically required. Strong teamwork, communication, and problem-solving skills help agents efficiently coordinate with colleagues and adapt to changing situations. These abilities are crucial for ensuring safe, timely, and accurate aircraft turnaround and baggage handling in a fast-paced airport environment.

What are some common challenges faced by airport ramp service agents, and how can they be addressed?

Airport Ramp Service agents often work under tight deadlines in varying weather conditions, which can be physically demanding. Managing communication with flight crews, coordinating baggage handling, and adhering to strict safety protocols are key parts of the job. To address these challenges, agents rely on thorough training, teamwork, and regular briefings to stay updated on procedures and schedules. Building strong communication skills and maintaining situational awareness can help agents perform efficiently and safely.

What are popular job titles related to Airport Ramp Service jobs in Massachusetts?

For Airport Ramp Service jobs in Massachusetts, the most frequently searched job titles are:

What job categories do people searching Airport Ramp Service jobs in Massachusetts look for?

The top searched job categories for Airport Ramp Service jobs in Massachusetts are:

Airport Ramp Service jobs near you
Infographic showing various Airport Ramp Service job openings in Massachusetts as of August 2026, with employment types broken down into 80% Full Time, and 20% Part Time. Highlights an 93% In-person, and 7% Remote job distribution, with an average salary of $37,949 per year, or $18.2 per hour.

Ramp Agent

Menzies Aviation

Worcester, MA • On-site

$17/hr

Part-time

Re-posted 27 days ago

Menzies Aviation rating

6.0

Company rating: 6.0 out of 10

Based on 112 frontline employees who took The Breakroom Quiz

43rd of 66 rated aviation services

Job description

Responsible for providing ground support for inbound and outbound aircraft. Including baggage handling, mail and freight handling, aircraft servicing, driving motorized equipment, and cleaning of aircraft interiors.

QUALIFICATIONS:

A. EDUCATION AND EXPERIENCE
1.  High School diploma or equivalent.
2.  Computer experience preferred.
3.  Previous customer service experience preferred.
4.  Must be 18 years of age or older.
5.  Must have reliable telephone and transportation.
6.  Must have valid driver's license.

B. PERSONAL AND PHYSICAL REQUIREMENTS
1.  Treat all information as confidential.
2.  Possess the tact to deal with all levels of situations, client representatives, employees and the public.
3.  Must be able to do repeated heavy lifting (up to 70 lbs.) for extended periods of time on a regular basis.
4.  Must be able to sit, stand, lift, and/or bend throughout shift.
5.  Must be willing and able to work in a variety of climatic conditions to include extreme heat and cold (over 100 to below 0), including high winds, rain, ice and snow.
6.  Must pass pre-employment and random drug tests.
7.  Must pass a Criminal Background check
8.  Must be willing and able to cope with a variety of non-routine situations to include, but not limited to, early/late flights, weather and mechanical delays, passenger assistance including accommodation/re-accommodation.
9.  Must be able to read, write, understand and carry out instructions in English.
10. Must be able to verbally direct in English.
11. Must be a citizen of the United States or possess the necessary authorization from the Immigration and Naturalization Service (INS).
12. Must have clear driving record.

PERFORMANCE RESPONSIBILITIES:
1.  Handling and care of passenger baggage. Loading, unloading, transportation to and from various locations of the airport.
2.  Handling and care of U.S. Mail, freight, express parcels. Loading, unloading, transportation to and from various locations of the airport.
3.  All ground handling must be accomplished in accordance to customer and G2 specifications.
4.  Must be safety oriented. Safety of personnel, passengers, equipment and aircraft is your number one priority at all times.
5.  Operation of various aircraft servicing equipment to handle aircraft electrical, engine start, lavatories and water service, and deicing in some locations.
6.  Provide safe guidance of aircraft to and from parked areas, taxiways and gate areas. Utilizing visual, hand, verbal and electronic communications.
7.  Pushing or towing aircraft to and from designated locations on the airport.
8.  Able to assist disabled passengers in and out of the aircraft.
9.  Thorough cleaning of aircraft interiors, including turn and overnight as directed by company and/or client specifications and procedures.
10. Pull computer work assignments and provision aircraft as directed.
11. Pull assignments or work orders from computer, as needed.
12. Do all reports accurately and in a timely manner.
13. Must be familiar with all FAA/Airline/Company/Airport regulations.
14. Keep supervisor informed of needs and problems in assigned areas, maintain cleanliness of immediate work area and report maintenance needs.
15. Project a positive image and respond to inquiries from clients, staff and public in a courteous manner.
16. Attend meetings and in-services as required.
17. Utilize appropriate communications channels and maintain records, reports and files as required.
18. Must be attired in proper uniform and protective gear as directed by company officials and identification must always be visible.
19. Adhere to company policies and procedures and participate in achievement of company objectives.
20. Utilize company and client equipment, supplies and resources in a conscientious, cost effective manner.
21. Perform other duties as requested.
Shift: 12:00 pm - 6:00 pm 

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