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Airport Customs Jobs in Reston, VA (NOW HIRING)

Unifi

Airport Cabin Agent - IAD

Sterling, VA · On-site

Must be able to obtain credentials required as per airport or state or customs requirements. Physical requirements: * Must be able to constantly lift, move up, push, pull up to 70 lbs; and constantly ...

Unifi

Airport Cabin Agent - IAD

Sterling, VA · On-site

Must be able to obtain credentials required as per airport or state or customs requirements. Physical requirements: * Must be able to constantly lift, move up, push, pull up to 70 lbs; and constantly ...

Sharp Details

Janitor - IAD Airport

Sterling, VA · On-site

$16/hr

Rotational Pay: $16/hr KEEPING AIRPORT SPACES SPOTLESS AND WELCOMING - BECOME A JANITOR TODAY ... Customs and U.S. Postal- as applicable). * Airlines are 24/7, so we need our team members to be ...

Maximus Global Services

Security Officer

Sterling, VA · On-site

$19.36/hr

Ability to obtain an airport badge with customs seal: DHS requires a 10-year verifiable background check, including criminal and employment history. Must also pass a security threat assessment ...

Maximus Global Services

Security Officer

Sterling, VA · On-site

$19.36/hr

Ability to obtain an airport badge with customs seal: DHS requires a 10-year verifiable background check, including criminal and employment history. Must also pass a security threat assessment ...

Huntleigh USA Corporation

SR. DUTY MANAGER

Sterling, VA · On-site

$25/hr

Dulles International Airport (IAD) Pay Rate: $25.00 per hour Employment Type: Hourly Schedule: Open ... Communicate professionally with Customs, TSA, and city personnel * Review staffing levels daily and ...

HUNTLEIGH USA CORPORATION

SR. DUTY MANAGER

Dulles, VA

$25/hr

Dulles International Airport (IAD) Pay Rate: $25.00 per hour Employment Type: Hourly Schedule: Open ... Communicate professionally with Customs, TSA, and city personnel * Review staffing levels daily and ...

HUNTLEIGH USA CORPORATION

SR. DUTY MANAGER

Dulles, VA

$25/hr

Dulles International Airport (IAD) Pay Rate: $25.00 per hour Employment Type: Hourly Schedule: Open ... Communicate professionally with Customs, TSA, and city personnel * Review staffing levels daily and ...

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All JobsAirport Customs JobsAirport Customs Jobs in Reston, VA

Airport Customs information

See Reston, VA salary details

$41.1K

$124.3K

$164.9K

How much do airport customs jobs pay per year?

As of Aug 29, 2026, the average yearly pay for airport customs in Reston, VA is $124,278.00, according to ZipRecruiter salary data. Most workers in this role earn between $102,500.00 and $142,500.00 per year, depending on experience, location, and employer.

What is an airport customs?

An Airport Customs job involves enforcing regulations on goods and passengers entering or leaving a country. Customs officers inspect luggage, cargo, and documents to prevent illegal items such as drugs, weapons, and prohibited goods from crossing borders. They also ensure compliance with tax and duty laws, collecting customs duties where applicable. The role requires attention to detail, knowledge of customs laws, and interaction with travelers.

What skills and qualifications are needed for airport customs?

To thrive in Airport Customs, a strong understanding of immigration and customs regulations, attention to detail, and the ability to interpret legal documents are essential, often supported by a background in law enforcement or criminal justice. Familiarity with customs declaration systems, biometrics equipment, and x-ray scanners is typically required, along with completion of official training programs or certifications. Excellent communication, interpersonal skills, and a high level of integrity help professionals interact effectively with travelers and work within diverse teams. These competencies are critical to ensure efficient border security, regulatory compliance, and smooth passenger flow at airports.

What are some typical challenges faced by airport customs officers?

Airport Customs Officers often encounter high volumes of travelers and must quickly assess documentation while ensuring compliance with laws and regulations, which can be both fast-paced and stressful. Officers may need to handle difficult situations professionally, such as identifying suspicious behavior, managing language barriers, or addressing travelers with prohibited items. Additionally, maintaining up-to-date knowledge of changing customs laws and security threats is essential. Success in this role involves balancing regulatory enforcement with delivering respectful customer service, even during busy travel periods or unusual scenarios.

How to become an airport customs agent?

To become an airport customs agent, candidates typically need a high school diploma or equivalent, pass a background check, and complete training provided by the customs agency. Some positions require knowledge of customs laws, security procedures, and proficiency in relevant software or languages. Certification or specialized training may enhance job prospects and advancement opportunities.

What job categories do people searching Airport Customs jobs in Reston, VA look for?

The top searched job categories for Airport Customs jobs in Reston, VA are:

What cities near Reston, VA are hiring for Airport Customs jobs?

Cities near Reston, VA with the most Airport Customs job openings:

Airport Customs jobs near you
Infographic showing various Airport Customs job openings in Reston, VA as of August 2026, with employment types broken down into 94% Full Time, and 6% Part Time. Highlights an 98% Physical, 1% Hybrid, and 1% Remote job distribution, with an average salary of $124,278 per year, or $59.7 per hour.

Airport Ambassador (Not to Exceed 4 Years and 5 Months)

Metropolitan Washington Airports Authority

Dulles, VA • On-site

$18.01/hr

Part-time

Re-posted 28 days ago

Job description

Compensation Grade:
A10
Salary Range:
$18.01-$18.01
Opening Date:
August 21, 2026
Closing Date:
Please Note: All job announcements close at 11:59 p.m. of the day before the posted closing date.
Airport Ambassadors are the front-line representative of the Airports Authority and demonstrates friendliness and helpfulness to travelers from nations all over the world.
Airport Ambassador
This is a non-career, temporary position.
Serves in the Airport Operations Department at Washington Dulles International Airport (IAD).
Models stellar customer service in providing information, customer service assistance and support to the traveling public and other airport users at IAD. Provides airport program and administrative support as needed. Performs related functions.
GENERAL RESPONSIBILITIES
Guides the flow of passengers through the Airport's international arrivals areas including the International Arrivals Building (IAB) and/or the Federal Inspection Station (FIS) by managing passenger lines, announcing flights, restricting queues, and directing customers to IAD's various check-in points and through customs, arrival, baggage, and concession areas.
Responds quickly to passenger questions and concerns, providing accurate information on flights, customs processes, ground transportation, and amenities offered in and around IAD.
Guides and informs passengers in the international facility by using customer service techniques and knowledge of U.S. Customs and Border Protection (CBP) regulations and processes, Airports Authority, IAD and non-Airports Authority offices' functions and key programs.
Directs passengers to a CBP Officer for processing.
Helps identify and analyze passenger expectations and concerns based on results of surveys, and/or customer complaints; makes recommendation to immediate supervisor to improve queuing procedures, patterns and wait times in the IAB/TSA areas.
Keeps abreast of information and issues that concern international flights and passengers.
Participates in Airport customer service initiatives such as the Going the Extra Mile program.
Assists Airport Operations Duty Managers in situations when the Aero Train (Automated People Mover) is out of service, by re-directing passengers.
Supports special event and promotional activities by providing information, tours, and general customer service assistance/support as required. May set up/tear down equipment/supplies for special events or assist with other types of set-up and clean up.
Performs other duties as assigned.
QUALIFICATIONS
Must be either US Citizen or Lawful Permanent Resident (Green Card).
Ability and willingness to interact with and provide assistance to others, including persons of different ethnic, cultural and socio-economic backgrounds.
Ability to work independently and solve routine problems in accordance with established priorities, policies, procedures, and standards.
Ability to speak and write effectively with emphasis on listening to and answering questions.
Skill in using a computer and modern office suite software with an emphasis on the ability to learn and use a variety of systems/software.
PREFERRED QUALIFICATIONS
One year of general work experience providing effective customer service.
Fluency in one (or more) of the following high-demand foreign languages: Amharic, Arabic, Chinese, French, German, Russian, and Telegu.
EDUCATION
High school diploma or a Certificate of General Educational Development (GED).
CERTIFICATIONS AND LICENSES REQUIRED
None.
NECESSARY SPECIAL FACTORS
Must be willing to work less than 30 hours/week.
Must be willing to work a shift starting at 5:00 am.
Must be willing to work a shift that does not end until 10 pm.
Must be willing to work weekends and holidays.
Work requires standing, walking and light physical effort to move supplies or equipment.
Subject to job pressures due to disruptions in passenger flow and/or from questions and concerns from passengers or airline personnel.
Work is typically reviewed in progress and upon completion for quality, quantity, timeliness, teamwork, customer service, and other factors.
A background security investigation will be required for all new hires.
Metropolitan Washington Airports Authority is an Equal Opportunity Employer.| Follow us on Twitter @MWAAcareers.

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