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Airport Concierge Jobs (NOW HIRING)

JSX

Airport Service Concierge - TEB

Teterboro, NJ · On-site

$16.75 - $21.50/hr

As an Airport Service Concierge, you'll be the friendly face welcoming our Customers the moment they arrive. You play a key role in creating a smooth, stress-free travel experience-guiding guests ...

JSX

Airport Service Concierge - HPN

White Plains, NY · On-site

$16 - $20.75/hr

As an Airport Service Concierge, you'll be the friendly face welcoming our Customers the moment they arrive. You play a key role in creating a smooth, stress-free travel experience-guiding guests ...

JSX

Airport Service Concierge - PBI

West Palm Beach, FL · On-site

$15 - $19.25/hr

As an Airport Service Concierge, you'll be the friendly face welcoming our Customers the moment they arrive. You play a key role in creating a smooth, stress-free travel experience-guiding guests ...

Crescent

Concierge - Airport Jet Center

Horseshoe Bay, TX · On-site

$15.25 - $19.75/hr

Previous customer service, hospitality, aviation, hotel, or concierge experience preferred. * Experience in FBO, airport, aviation, resort, or luxury service environments is highly desirable.

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How much do airport concierge jobs pay per hour?

As of Sep 8, 2026, the average hourly pay for airport concierge in the United States is $18.12, according to ZipRecruiter salary data. Most workers in this role earn between $14.90 and $19.23 per hour, depending on experience, location, and employer.

What is an airport concierge?

An Airport Concierge assists travelers by providing personalized services such as fast-tracking security and immigration, baggage handling, lounge access, and escorting passengers through the airport. They cater to VIPs, business travelers, families, and those needing extra assistance. Their goal is to ensure a smooth, hassle-free airport experience from arrival to departure.

What does an airport concierge do?

As an Airport Concierge, your daily responsibilities typically include greeting passengers, assisting with check-in and security procedures, coordinating luggage transfers, and providing guidance or information about airport facilities. You may also arrange special services for VIP travelers, help resolve travel disruptions, and liaise between passengers and various airport departments. This role often requires adaptability as needs change throughout the day, and you will work closely with both individual travelers and airline staff to ensure a smooth airport experience. Being approachable and proactive is key to success in this fast-paced, customer-focused environment.

What are the key skills and qualifications needed to thrive as an airport concierge?

To thrive as an Airport Concierge, you need excellent customer service abilities, strong problem-solving skills, and fluency in English (additional languages are often a plus). Familiarity with airport operations, reservation systems, and common travel-related software, as well as security and safety protocols, is beneficial. Superior interpersonal skills, attention to detail, and the ability to remain calm under pressure help candidates stand out. These qualifications are crucial for ensuring travelers receive seamless, attentive assistance and positive experiences in the fast-paced airport environment.

How to become an airport concierge with no experience?

To become an airport concierge with no experience, focus on developing strong customer service and communication skills, which are essential for the role. Obtain a high school diploma or equivalent, and consider completing relevant certifications such as customer service or hospitality training. Gaining familiarity with airport operations and security procedures can also improve your chances of employment.

What cities are hiring for Airport Concierge jobs?

Cities with the most Airport Concierge job openings:

What are the most commonly searched types of Airport Concierge jobs?

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Airport Concierge jobs near you
Infographic showing various Airport Concierge job openings in the United States as of September 2026, with employment types broken down into 100% Full Time. Highlights an 100% In-person job distribution, with an average salary of $37,689 per year, or $18.1 per hour.

Airport Service Concierge - TEB

Teterboro, NJ • On-site

JSX
Aviation • 501 - 1,000 employees
Learn more about JSXexternal

$16.75 - $21.50/hr

Part-time

Retirement, PTO

Posted 5 days ago

Job description

Job Description:
This Is How We Fly
At JSX, we're not just a lifestyle carrier - we're a lifestyle employer. Here, entrepreneurship meets determination, and excellence is our standard. We believe that the journey is just as important as the destination, and every day, we strive to create a Joyful, Simple eXperience for our Customers. Join us, and find your runway to growth, innovation, and success.
About the Role:
As an Airport Service Concierge, you'll be the friendly face welcoming our Customers the moment they arrive. You play a key role in creating a smooth, stress-free travel experience-guiding guests through check-in, security, and boarding, while maintaining a clean, well-stocked lounge. You'll rotate through different responsibilities to keep each day dynamic and rewarding. Punctuality, professionalism, and a passion for service are essential.
A Day in the Life:
You'll be assigned to one of the following key roles each shift, depending on the needs of the day:
  • Check-in Agent: Be the first point of contact. Greet Customers with a smile, assist with check-in, verify IDs, print boarding passes, and screen luggage for hazardous materials.
  • Boarding Agent: Lead the boarding process. Make clear and friendly announcements, verify identification, and keep Customers informed about flight updates, delays, and procedures.
  • Security Screening Support: Operate the Evolv Weapons Detection System and ensure flagged baggage is carefully and respectfully inspected for safety compliance.
  • Ground Security Coordinator (GSC): Serve as the communication hub between the ground team and flight Crew. Greet arriving aircraft, assist with deplaning announcements, and restock onboard snacks and amenities.
  • Additional responsibilities include:
  • Keep the lounge pristine and welcoming between flights- fully stocked and ready for the next group of Customers.
  • When scheduled, handle valet responsibilities: courteously park and retrieve Customer vehicles and assist with arrivals and departures.

Why You'll Love This Role:
  • Be Part of a Team That Values You: Join a tight-knit Crew committed to excellence and mutual support.
  • No Two Days Are the Same: With rotating posts and a variety of responsibilities, you'll enjoy a fast-paced, engaging work environment.
  • Make a Meaningful Impact: You'll be part of the Customer journey from start to finish, helping create memorable travel experiences.
  • Opportunities to Grow: Build your skills and gain exposure to different areas of airport operations.

What Makes a Successful Airport Service Concierge?
We're looking for someone who is:
  • Approachable: You create a welcoming environment where Crewmembers and Customers feel comfortable asking questions, sharing feedback, and collaborating.
  • Customer-Focused: You're passionate about exceeding Customer expectations.
  • Collaborative: You know how to work seamlessly with cross-functional teams.
  • Organized: You manage your time and priorities effectively, keeping projects on track and ensuring nothing falls through the cracks.
  • Proactive: You anticipate needs, take initiative, and solve problems before they arise.
  • Entrepreneurial: You bring energy, ownership, and creativity to your role, always looking for ways to improve processes and elevate the Customer experience

Requirements:
  • In accordance with federal regulations, this role is open only to U.S. citizens. All candidates must successfully complete the required federal background checks and eligibility screenings. Applicants who do not meet these requirements will not be eligible for employment.
  • High school diploma or GED
  • Ability to occasionally lift 75+ pounds
  • Ability to perform intermittent physical activity including bending, reaching, and prolonged periods of standing.
  • Available to work flexible shifts including early mornings, late nights, holidays, and weekends.

Preferred Experience:
  • 2+ years of customer service experience.
  • Aviation experience.

Skills, Licenses, & Certifications:
  • Current and valid Driver's license required.

Important Safety and Security Requirements:
All Airport Services Crewmembers are certified as Ground Security Coordinators (GSCs), trained for customer and baggage security screening, and are responsible for:
  • Monitoring the operational environment and reporting safety risks in real time
  • Ensuring compliance with updated policies, alerts, and regulatory guidance
  • Maintaining personal readiness for safety-sensitive duties
  • Participating in initial and random drug and alcohol screenings in accordance with DOT and FAA guidelines

Benefits & Perks:
  • Travel Benefits: Enjoy free non-revenue standby travel on JSX, plus deeply discounted standby travel other major domestic & international airlines for you and your qualifying immediate family.
  • 401(k) match: 50% of your first 8%
  • Generous PTO: Take time to recharge with our flexible PTO plan.

Additional Information:
May perform other responsibilities as assigned. Responsibilities and duties may change when circumstances dictate (emergencies, changes in workload, rush jobs, technical developments, etc).
JSX seeks to provide equality of opportunity in all aspects of employment, as well as to ensure that all personnel activities, such as the recruitment, selection, training, compensation, benefits, discipline, promotion, transfer, layoff and termination processes remain free of illegal discrimination and harassment based upon race, color, religion, sex, sexual orientation, gender identity, and national origin.
Ready to soar with us? Join JSX, where every day is a chance to be part of something eXtraordinary!
Starting Compensation:
$21.50
JSX is an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all employees.

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