Customer Service Analyst
Houston, TX · On-site
Timken Power Systems, Philadelphia Gear brand has a current opening for a Customer Service Analyst specializing in rotating equipment to provide technical support, and quote/order management for ...
Houston, TX · On-site
Timken Power Systems, Philadelphia Gear brand has a current opening for a Customer Service Analyst specializing in rotating equipment to provide technical support, and quote/order management for ...
Houston, TX · On-site
Timken Power Systems, Philadelphia Gear brand has a current opening for a Customer Service Analyst specializing in rotating equipment to provide technical support, and quote/order management for ...
Hallmark Aviation Services is seeking a Supervisor for an International Airline in George Bush ... Excellent focus on Customer and Client satisfaction * Must be able to work morning, afternoon and ...
Hallmark Aviation Services is seeking a Supervisor for an International Airline in George Bush ... Excellent focus on Customer and Client satisfaction * Must be able to work morning, afternoon and ...
Dallas, TX · On-site
$48K - $55K/yr
Hallmark Aviation Services is seeking a Supervisor for an International Airline in Dallas Fort ... Excellent focus on Customer and Client satisfaction * Must be able to work morning, afternoon and ...
Dallas, TX · On-site
$48K - $55K/yr
Hallmark Aviation Services is seeking a Supervisor for an International Airline in Dallas Fort ... Excellent focus on Customer and Client satisfaction * Must be able to work morning, afternoon and ...
Prior customer service, hospitality, or airline/airport industry experience. * Experience in a physically demanding or outdoor work environment. * Bilingual or multilingual skills strongly valued.
Prior customer service, hospitality, or airline/airport industry experience. * Experience in a physically demanding or outdoor work environment. * Bilingual or multilingual skills strongly valued.
Timken Power Systems, Philadelphia Gear brand has a current opening for a Customer Service Analyst specializing in rotating equipment to provide technical support, and quote/order management for ...
Timken Power Systems, Philadelphia Gear brand has a current opening for a Customer Service Analyst specializing in rotating equipment to provide technical support, and quote/order management for ...
Bismarck, ND · On-site
$16/hr
General Purpose of Job This position is responsible for providing total customer service to all ... Ensures FAA, airline, and airport regulations are followed * Enforces safety/security measures and ...
Bismarck, ND · On-site
$16/hr
General Purpose of Job This position is responsible for providing total customer service to all ... Ensures FAA, airline, and airport regulations are followed * Enforces safety/security measures and ...
Customer Service Supervisor is responsible for supervising all functions of the airline customer service operations, which include, but are not limited to: auditing flight paperwork to ensure ...
Customer Service Supervisor is responsible for supervising all functions of the airline customer service operations, which include, but are not limited to: auditing flight paperwork to ensure ...
Airline Customer Service Representative (AM Shifts) - $20/hr Customer Service Honolulu, HI • Part-Time ONE STEP CLOSER TO YOUR NEW CAREER STARTS HERE Hallmark Aviation is seeking Customer Service ...
Airline Customer Service Representative (AM Shifts) - $20/hr Customer Service Honolulu, HI • Part-Time ONE STEP CLOSER TO YOUR NEW CAREER STARTS HERE Hallmark Aviation is seeking Customer Service ...
... customer relations support • Ensure that account operates according to schedule and service level ... analysis of manpower needs, groom potential leaders • Ensure cross training as well as provide ...
... customer relations support • Ensure that account operates according to schedule and service level ... analysis of manpower needs, groom potential leaders • Ensure cross training as well as provide ...
Brunswick, GA · On-site
Support reporting and data analysis activities in Customer Service as required by the customer and IAP management staff. Provide backup for Account Specialist in the department as necessary.
Brunswick, GA · On-site
Support reporting and data analysis activities in Customer Service as required by the customer and IAP management staff. Provide backup for Account Specialist in the department as necessary.
... customer relations support Ensure that account operates according to schedule and service level ... analysis of manpower needs, groom potential leaders Ensure cross training as well as provide new ...
... customer relations support Ensure that account operates according to schedule and service level ... analysis of manpower needs, groom potential leaders Ensure cross training as well as provide new ...
Bismarck, ND · On-site
$16/hr
This position is responsible for providing total customer service to all people desiring to use ... Ensures FAA, Airline, and airport regulations are followed * Enforces safety/security measures and ...
Bismarck, ND · On-site
$16/hr
This position is responsible for providing total customer service to all people desiring to use ... Ensures FAA, Airline, and airport regulations are followed * Enforces safety/security measures and ...
Hallmark Aviation Services is seeking a Supervisor for an International Airline in George Bush ... Excellent focus on Customer and Client satisfaction * Must be able to work morning, afternoon and ...
Hallmark Aviation Services is seeking a Supervisor for an International Airline in George Bush ... Excellent focus on Customer and Client satisfaction * Must be able to work morning, afternoon and ...
Customer Service Supervisor is responsible for supervising all functions of the airline customer service operations, which include, but are not limited to: auditing flight paperwork to ensure ...
Customer Service Supervisor is responsible for supervising all functions of the airline customer service operations, which include, but are not limited to: auditing flight paperwork to ensure ...
Houston, TX · On-site
Timken Power Systems, Philadelphia Gear brand has a current opening for a Customer Service Analyst specializing in rotating equipment to provide technical support, and quote/order management for ...
Houston, TX · On-site
Timken Power Systems, Philadelphia Gear brand has a current opening for a Customer Service Analyst specializing in rotating equipment to provide technical support, and quote/order management for ...
Hallmark Aviation Services is seeking a Supervisor for an International Airline in George Bush ... Excellent focus on Customer and Client satisfaction * Must be able to work morning, afternoon and ...
Hallmark Aviation Services is seeking a Supervisor for an International Airline in George Bush ... Excellent focus on Customer and Client satisfaction * Must be able to work morning, afternoon and ...
Customer Service Supervisor is responsible for supervising all functions of the airline customer service operations, which include, but are not limited to: auditing flight paperwork to ensure ...
Customer Service Supervisor is responsible for supervising all functions of the airline customer service operations, which include, but are not limited to: auditing flight paperwork to ensure ...
Customer Service Supervisor is responsible for supervising all functions of the airline customer service operations, which include, but are not limited to: auditing flight paperwork to ensure ...
Customer Service Supervisor is responsible for supervising all functions of the airline customer service operations, which include, but are not limited to: auditing flight paperwork to ensure ...
Customer Service Supervisor is responsible for supervising all functions of the airline customer service operations, which include, but are not limited to: auditing flight paperwork to ensure ...
Customer Service Supervisor is responsible for supervising all functions of the airline customer service operations, which include, but are not limited to: auditing flight paperwork to ensure ...
Philadelphia, PA · On-site
$25.56/hr
Customer Service Supervisor is responsible for supervising all functions of the airline customer service operations, which include, but are not limited to: auditing flight paperwork to ensure ...
Philadelphia, PA · On-site
$25.56/hr
Customer Service Supervisor is responsible for supervising all functions of the airline customer service operations, which include, but are not limited to: auditing flight paperwork to ensure ...
$14.90 - $17.94
11% of jobs
$20.68 is the 25th percentile. Wages below this are outliers.
$17.94 - $20.98
16% of jobs
$20.98 - $24.02
16% of jobs
The median wage is $25.54 / hr.
$24.02 - $27.05
15% of jobs
$27.05 - $30.09
11% of jobs
$32.29 is the 75th percentile. Wages above this are outliers.
$30.09 - $33.13
10% of jobs
$33.13 - $36.17
4% of jobs
$36.17 - $39.20
2% of jobs
$39.20 - $42.24
2% of jobs
$42.24 - $45.28
3% of jobs
$45.28 - $48.32
11% of jobs
$14
$29
$48
For Airline Customer Service Analyst jobs, the most frequently searched job titles are:

Houston, TX • On-site
Full-time
Re-posted 14 days ago
7.3
Based on 82 frontline employees who took The Breakroom Quiz
314th of 499 rated machine equipment manufacturers
What Timken makes possible begins with you.
Those who came before us helped land a man on the moon, create the world's infrastructure, and introduce renewable energy alternatives. Now you can join the Timken team to write your own unique story and help drive what's next.
A career at Timken means you can have an immediate impact doing Work That Matters to the world— improving the efficiency of today's industrial equipment and preparing for the future of motion on our planet and beyond. New employees can start contributing right away, and there are many opportunities to advance your career at your own pace. Join our global team of 19,000 people in 45 countries, and start helping our customers push the limits of what's possible in their world of motion.
Timken Power Systems, Philadelphia Gear brand has a current opening for a Customer Service Analyst specializing in rotating equipment to provide technical support, and quote/order management for industrial gears and gearboxes. This role bridges customers, outside sales, and internal engineering to diagnose failures, scope repairs, prepare technical quotes, and ensure timely, high-quality service delivery
Essential Responsibilities:
Serve as the primary technical contact for outside sales, customers and internal stakeholders for rotating equipment issues (gears, bearings, shafts, couplings, gearboxes).
Manage incoming parts/units, create and manage orders in the EPICOR, and communicate status updates to outside sales.
Prepare detailed repair estimates and technical quotations; support commercial negotiations as needed.
Coordinate with operations, engineering, quality, and external repair partners to schedule repairs, manage parts sourcing, and ensure successful repair execution.
Process warranty claims, returns, and repair authorizations; track warranty costs and maintain accurate records.
Track and report service KPIs (response time, resolution time, first-time-fix rate, warranty trend) and identify improvement opportunities.
Technical/ Functional Skills:
Customer-focused with strong problem-solving and troubleshooting skills
Attention to detail and data-driven decision making.
Time management and ability to prioritize multiple service requests.
Continuous improvement mindset and ownership of quality outcomes
Provide timely updates to the salesman regarding status of their inquiries/jobs
Strong knowledge of customer service process and principles
Proven work experience as a Customer Service Analyst or similar role.
Deliver exceptional customer experience
Basic Qualifications:
Associate's degree in business-related field required, Bachelor's degree preferred.
Minimum of 3 years' experience supporting rotating equipment or power transmission products in customer service, field service, maintenance, or engineering roles
Strong understanding of rotating equipment failure modes (bearing failure, lubrication, misalignment, imbalance, gear wear
Experience interpreting technical drawings, part catalogs, and specification sheets
Strong written and verbal communication skills with customer facing experience
Skilled in all MS Office products
Working knowledge of ERP systems, preferably Epicor
All qualified applicants shall be treated equally according to their individual qualifications, abilities, experiences and other employment standards. There will be no discrimination due to gender or gender identity, race, religion, color, national origin, ancestry, age, disability, sexual orientation, veteran/military status or any other basis protected by applicable law.
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The Timken Company designs a growing portfolio of engineered bearings and power transmission products that improve the reliability and efficiency of global machinery and equipment to move the world forward. Timken posted $3.8 billion in sales in 2019 and employs more than 17,000 people globally, operating from 42 countries. Why Choose Timken?
Industrial machinery manufacturing
10,000+ Employees
North Canton, OH, US
1899