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Aircraft Technical Support Jobs (NOW HIRING)

Amentum

UH60 Aircraft Technical Inspector

Groton, CT · On-site

$63K - $84K/yr

Ability to provide technical support to structural/mechanical engineers and customers. * Excellent organizational skills in prioritizing workload to meet aircraft delivery schedule. Physical ...

Amentum

UH60 Aircraft Technical Inspector

Groton, CT · On-site

$63K - $84K/yr

Ability to provide technical support to structural/mechanical engineers and customers. * Excellent organizational skills in prioritizing workload to meet aircraft delivery schedule. Physical ...

Pae

UH60 Aircraft Technical Inspector

Groton, CT · On-site

$63K - $84K/yr

Ability to provide technical support to structural/mechanical engineers and customers. * Excellent organizational skills in prioritizing workload to meet aircraft delivery schedule. Physical ...

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Aircraft Technical Support information

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How much do aircraft technical support jobs pay per hour?

As of Sep 13, 2026, the average hourly pay for aircraft technical support in the United States is $26.05, according to ZipRecruiter salary data. Most workers in this role earn between $19.23 and $28.37 per hour, depending on experience, location, and employer.

What is aircraft technical support?

Aircraft Technical Support refers to the team or professionals who provide technical assistance and troubleshooting for aircraft systems and components. They help airlines, maintenance crews, and aviation engineers resolve technical issues, ensure compliance with safety regulations, and maintain aircraft reliability. Their responsibilities include interpreting technical manuals, advising on repairs, and coordinating with manufacturers for updates or modifications. Aircraft Technical Support plays a crucial role in minimizing aircraft downtime and ensuring safe, efficient operations.

What are the key skills and qualifications needed to thrive as an aircraft technical support specialist?

To thrive as an Aircraft Technical Support specialist, you need a solid understanding of aeronautical engineering principles, aircraft systems, and maintenance protocols, often supported by a degree in aerospace engineering or an FAA Airframe and Powerplant (A&P) certification. Familiarity with aircraft maintenance software, diagnostic tools, and technical documentation systems is essential. Strong problem-solving skills, attention to detail, and effective communication enable seamless collaboration with engineering teams and airlines. These skills ensure aircraft safety, regulatory compliance, and efficient troubleshooting, which are critical for minimizing downtime and maintaining operational reliability.

What are some common challenges faced by aircraft technical support specialists, and how can they be managed?

Aircraft Technical Support specialists often face challenges such as troubleshooting complex technical issues under tight time constraints, coordinating with various teams (engineering, maintenance, and flight operations), and staying updated with rapidly evolving aircraft technologies. Managing these challenges involves strong problem-solving skills, effective communication, and continuous learning through training and technical documentation. Building strong relationships with maintenance and engineering teams also helps streamline issue resolution and ensures aircraft are returned to service efficiently.

What are popular job titles related to Aircraft Technical Support jobs?

For Aircraft Technical Support jobs, the most frequently searched job titles are:

Infographic showing various Aircraft Technical Support job openings in the United States as of August 2026, with employment types broken down into 1% As Needed, 73% Full Time, 21% Part Time, and 5% Contract. Highlights an 88% Physical, 2% Hybrid, and 10% Remote job distribution, with an average salary of $54,179 per year, or $26 per hour.

Aircraft Maintenance Technical Support

Broomfield, CO • On-site

Pilatus Aircraft
See more jobs at Pilatus Aircraftexternal

$78K - $105K/yr

Full-time

Medical, Dental, Vision, Life, Retirement, PTO

Re-posted 20 days ago

Job description

Job Type
Full-time
Description
Pilatus is hiring Aircraft Maintenance Technical Support to join our team in Broomfield, CO. In this role, you will be responsible for providing front line maintenance technical support to Service Centers and operators of Pilatus business aircraft. You will serve as a subject matter expert in identifying and resolving maintenance technical issues and providing feedback to customers. A successful person in this position will act as a liaison between operators, service facilities, vendors, and Pilatus to return aircraft to service in a most expeditious manner. Take your career to the next level with Pilatus Business Aircraft Ltd!
Essential Duties/Responsibilities
  • Provides maintenance technical assistance in person, over the telephone, e-mail, and online portal
  • Advises and supports customer or other personnel in aircraft technical needs
  • Records customer technical issues and maintains accurate support database
  • Participates in 24/7/365 technical support coverage on scheduled rotation
  • Identifies product improvement opportunities and communicates them appropriately

Other Duties/Responsibilities
  • Reviews all publications (AMM, IPC, POH, SB) for technical accuracy
  • Submits publication corrections and additions to Pilatus for review and implementation
  • Assists various Pilatus departments as requested and/or required by company procedures
  • Assists with Maintenance Training class instruction
  • Provides technical expertise for warranty and CrystalCare claims processing
  • Participates in trade shows and demo tours

Requirements
Skills/Qualifications
  • FAA A&P or other equivalent CAA license required, IA preferred
  • Minimum 5 years of related experience in aviation required
  • Minimum 1 years of Pilatus aircraft knowledge and turbine engine maintenance experience preferred
  • Excellent problem solving and analytical skills
  • Team oriented and self-motivated; capable of handling multiple, simultaneous projects and tasks
  • Professional manner and excellent oral/written communication skills essential
  • Strong computer skills with proficiency in MS Office Professional software
  • Ability to travel on short notice (~10%, up to 2 weeks at a time), both domestically and internationally

What We Offer
  • 11 paid holidays a year, plus 15 days of paid vacation time, and 6 days of paid sick/personal time to start with an increase to 20 days of paid vacation time after 5 years with Pilatus
  • 90% of medical, dental, and vision premiums paid for single coverage and 80% for family coverage, averaging $9,600 annually
  • Monthly health savings account (HSA) contributions totaling $2,250 for single coverage and $3,000 for family coverage annually
  • 401(k) retirement plan matching up to 6%
  • Life and long-term disability insurance premiums paid in full
  • Tuition assistance available annually after the first year

The salary range for this position is $78,500 - $105,975 per year depending on experience. Salary to be determined by the education, experience, knowledge, skills, and abilities of the applicant, internal equity, and alignment with market data.
Pilatus Business Aircraft Ltd was founded in Broomfield, Colorado in 1996. Pilatus' new 118,000 square foot facility is custom-designed to conduct aircraft interior and exterior completions for all PC-12 NGX and PC-24 aircraft delivering to North and South America. This new completions center consolidates the operations Pilatus has performed at the Rocky Mountain Metropolitan Airport for over 20 years.
With over 3,000 employees and about 200 apprentices at its headquarters in Stans, Switzerland and completion center in Broomfield, Colorado, the Pilatus family unites people from over 40 countries. We offer a secure, innovative, international, and sustainable work environment. Courage, vision, and outstanding performance have made us a strong company. Our culture is shaped by a high level of quality awareness, close customer relationships, and a high degree of employee commitment.
Pilatus Business Aircraft Ltd provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws.
To submit a paper application, please mail your resume to 12300 Pilatus Way, Broomfield, CO 80021 Attention: Human Resources. No walk-ins please. If personalized assistance is needed to complete an online application for this position, please email employment.us@pilatus-aircraft.com with your request.
Salary Description
$78,500 - 105,975 / Year

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