Aircraft Operations Jobs (NOW HIRING)

Job Overview:

Pay Range: $40.27hr - $45.27hr

Requirement/Must Have:

• FAA Certified Dispatcher's Certificate or Commercial Pilot's Certificate.
• 3+ years related experience with helicopter flight operations.
• Demonstrated knowledge of Federal Aviation Administration (FAA) Regulations CFR 14 FAR 91, 135 and 133.
• Demonstrated experience with Microsoft Suites.
• Demonstrated knowledge or experience with proper aviation etiquette.

Responsibilities:

• Schedule, monitor, and oversee all flight operations for aircraft.
• Act as the department's main point of contact for pilots, maintenance, and ground support and communicate any irregularities involving flight operation safety and/or emergency response measures.
• Responsible for analyzing aircraft fleet utilization, schedule flights utilizing an aviation scheduling system, confirm patrolman's helicopter patrol eligibility and currency, and confirm flight crew qualifications meet mission requirements.
• Assess jobs that can/should be contracted out and schedule jobs with an appropriate helicopter contractor based on mission type, weight of equipment, cost, and contractor availability.
• Track jobs to ensure completion or reschedule.
• Work hours may adjust to needs, and the workload can be unpredictable.
• May be assigned to gather and review vendor data to ensure invoice accuracy and completeness.
• Assist in resolving discrepancies and support the processing and approval of invoices, including but not limited to data entry, follow-up, and coordination with relevant stakeholders.
• Process flight requests and coordinate with Aircraft Operations Technicians for external load requests.
• May recommend courses of action regarding flight requests from aerial imaging groups.
• Redirect or reprioritize flights based upon emerging events and situations.
• Analyze weather, Temporary Flight Restrictions (TFRs), and risk assessment to complete flight release and brief the pilot before every mission.
• Coordinate activity in the hangar with the proposed aircraft schedule.
• Coordinate with governing agencies and comply with local governing agencies when over flying sensitive areas.
• Conduct meetings for workflow, including but not limited to weekly 'Tailboard' meetings pertaining to the upcoming weeks’ flight schedule and forecast of aircraft maintenance.
• Make prompt decisions relative to forecast as well as unanticipated weather and environmental conditions that could have an adverse effect on safety and flight completion.
• Determine the appropriate aircraft and qualified pilot.
• Analyze problems and develop/implement helicopter support plans and tactics under tight time constraints and with limited information.
• Independently make decisions to resolve issues regarding scope of work, schedule conflicts, and recommend solutions to streamline processes and efficiency.
• Possess and demonstrate the ability to communicate ideas, concepts, and technical data both verbally and in writing for the purpose of educating and advising a diverse audience of stakeholders.
• Develop and maintain strong working relationships within Aircraft Operations and outside departments, such as Transmission, Distribution, Generation, and Executive.
• Sound management skills and problem-solving abilities, strong planning, and organizational skills.
• Analyze meteorological information.
• Use web-based software and radio communications.
• Conduct scheduling process audits.
• Create reports indicating the geographical areas of helicopter and UAS flights.
• Resolve day-to-day urgent and time-sensitive conflicts.
• Provide Flight Operation Training.
• Conduct regular field Safety Observations in support of Hanger and Company goals.
• Gather vendor and Air Ops metrics for productivity, safety, and performance review by management.
• Create and support Key Performance Indicators (KPI’s) and data collection for KPI’s for Aircraft Operations.
• Support Aircraft Operations by improving processes and procedures to further advance safety and continuous improvements.
• Perform other duties as required or directed in support of Aircraft Operations.

Nice to Have:

• Experience in helicopter external load work, airspace deconfliction, and Power Apps development.