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Airbnb Com Jobs (NOW HIRING)

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Airbnb Cleaner

Arlington, TX · On-site

$200/wk

Airbnb Cleaner Job Listing Job Title: Airbnb Cleaner / Turnover Cleaner Location: Arlington, TX ... COM Top of Form OR TEXT: 480-532-6135

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Knowledge of short-term rental management, including Airbnb, VRBO, Booking.com, or similar property management platforms, is a plus. * Excellent written and verbal communication skills with ...

Hospitality Manager

Cincinnati, OH · On-site

$55K - $75K/yr

You will oversee reservations made through Landing's platform as well as OTA partners like Airbnb and Booking.com , build relationships with property partners, resolve member issues across multiple ...

Hospitality Manager

Hartford, CT · On-site

$55K - $96K/yr

You will oversee reservations made through Landing's platform as well as OTA partners like Airbnb and Booking.com , build relationships with property partners, resolve member issues across multiple ...

Hospitality Manager

Nashville, TN · On-site

$55K - $96K/yr

You will oversee reservations made through Landing's platform as well as OTA partners like Airbnb and Booking.com , build relationships with property partners, resolve member issues across multiple ...

Hospitality Manager

Chicago, IL · On-site

$55K - $70K/yr

You will oversee reservations made through Landing's platform as well as OTA partners like Airbnb and Booking.com , build relationships with property partners, resolve member issues across multiple ...

You will oversee reservations made through Landing's platform as well as OTA partners like Airbnb and Booking.com, resolve member issues across multiple channels, and report on property performance ...

Hospitality Manager

San Antonio, TX · On-site

$55K - $96K/yr

You will oversee reservations made through Landing's platform as well as OTA partners like Airbnb and Booking.com , build relationships with property partners, resolve member issues across multiple ...

Onsite Hospitality Manager

Dallas, TX · On-site

$50K - $55K/yr

You will oversee reservations made through Landing's platform as well as OTA partners like Airbnb and Booking.com, resolve member issues across multiple channels, and report on property performance ...

Hospitality Manager

Phoenix, AZ · On-site

$55K - $70K/yr

You will oversee reservations made through Landing's platform as well as OTA partners like Airbnb and Booking.com , build relationships with property partners, resolve member issues across multiple ...

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Airbnb Com information

Can I work remotely for Airbnb?

Airbnb offers some remote job opportunities, particularly in roles related to customer support, marketing, and software development. However, many positions require on-site presence or are location-specific, so remote availability depends on the specific role and company needs.

What are some typical challenges faced by team members working in Airbnb’s Community Support (Com) roles, and how can they be managed?

Team members in Airbnb’s Community Support (Com) roles often handle a diverse range of customer inquiries and conflict resolution scenarios, which can be both rewarding and demanding. A common challenge is balancing empathy with policy enforcement, especially when resolving disputes between hosts and guests. Effective communication, adaptability, and support from experienced colleagues help manage high-stress situations. Regular training and access to knowledge bases further empower team members to navigate complex cases efficiently. Proactive collaboration with cross-functional teams, such as Trust & Safety or Payments, is also essential for providing well-rounded solutions.

What is the difference between Airbnb Com vs Vacation Rental Manager?

AspectAirbnb ComVacation Rental Manager
CredentialsNone required, but familiarity with platform policies helpsOften requires experience in property management, hospitality, or real estate
Work EnvironmentOnline platform, flexible, remoteOn-site or remote, managing multiple properties
Employer & IndustryOnline marketplace connecting hosts and guestsProperty owners or management companies overseeing rentals
Search & Comparison IntentLooking for platform features, hosting tips, or how to listSeeking property management services or career info

Airbnb Com is an online platform enabling hosts to list and manage short-term rentals, while a Vacation Rental Manager oversees multiple properties, often managing guest relations, maintenance, and bookings. The former is a digital marketplace, the latter a professional service. Understanding these differences helps users find the right resources or career path in the vacation rental industry.

Is it hard to get hired by Airbnb?

Getting hired by Airbnb can be competitive, as the company seeks candidates with relevant skills, experience, and cultural fit. The hiring process typically involves multiple interviews, assessments, and background checks, and may require familiarity with the company's platform and values.

What are the different types of Airbnb jobs?

Airbnb offers a variety of jobs including customer support representatives, property managers, cleaning staff, maintenance technicians, and host coordinators. These roles often require strong communication skills, familiarity with hospitality standards, and sometimes specific certifications or experience in property management or hospitality services.

Does Airbnb provide work from home?

Airbnb offers some remote work opportunities for roles such as customer support, community management, and corporate positions. These jobs typically require strong communication skills and may involve using tools like video conferencing and collaboration software. Availability of remote work depends on the specific role and company policies at the time.

What are the key skills and qualifications needed to thrive as an Airbnb Community Manager, and why are they important?

To thrive as an Airbnb Community Manager, you need strong communication, conflict resolution, and event planning skills, often supported by a background in marketing, hospitality, or customer relations. Familiarity with community management platforms, social media tools, and CRM systems is typically required. Empathy, cultural sensitivity, and proactive problem-solving are standout soft skills in this role. These abilities foster a vibrant community, enhance guest and host satisfaction, and help resolve issues quickly, which are crucial for Airbnb's reputation and growth.

What is an Airbnb Community Manager?

An Airbnb Community Manager is responsible for fostering and maintaining positive relationships within the Airbnb community, which includes hosts, guests, and sometimes local partners. They moderate community forums, address user concerns, organize events, and help promote best practices among members. Their goal is to ensure a safe, welcoming, and engaging environment on the Airbnb platform. Community Managers also gather feedback to help improve Airbnb services and policies.
Infographic showing various Airbnb Com job openings in the United States as of June 2026, with employment types broken down into 3% Locum Tenens, 3% As Needed, 76% Part Time, 2% Temporary, 15% Contract, and 1% Nights. Highlights an 88% Physical, 1% Hybrid, and 11% Remote job distribution.
Senior Product Program Manager, Roadmap Planning & Program Management

Senior Product Program Manager, Roadmap Planning & Program Management

Airbnb

San Francisco, CA

$149K - $196K/yr

Other

Posted 18 days ago


Airbnb rating

5.8

Company rating: 5.8 out of 10

Based on 7 frontline employees who took The Breakroom Quiz

16th of 21 rated holiday rentals


Job description

*Multiple openings available*

The Community You Will Join: 

The Roadmap Planning & Program Management team sits at the intersection of strategy and execution with the aim of planning and delivering the company's priority products while providing executives the visibility and input they require to guide bi-annual releases.

You will be involved in driving impact on the company roadmap and scaling product-focused program management. As our team grows, we are at the heart of the cross-functional collaboration that connects leaders across design, product marketing, engineering, supply, marketing, operations and other teams. Together, we drive the successful delivery of our roadmap while strategically partnering with key stakeholders to shape Airbnb's future.

The Difference You Will Make:

Program Managers drive key activities across several functions in the organization including design, engineering, product marketing, marketing, operations, and more. It is a highly leveraged role that aims to improve the quality and velocity of work across cross-functional, product development teams by acting as a "force multiplier". They get things done by bringing clarity out of chaos, diving into the details, and communicating clearly and in a timely manner. They're good at building relationships, motivating others with vision, and persuading with data. Success in this role is defined by your ability to make an impact with your critical thinking, attention to detail, ability to zoom out and see the big picture, and influencing key stakeholders.

A Typical Day: 

  • Partners with engineering, product marketing, design, community support, and other cross functional teams to deliver software product programs with the highest quality and on schedule
  • Understands dependencies across functions to optimize the overall system and deliver the highest quality offerings at scale 
  • World-class communicator that can simplify the complex 
  • Anticipates upcoming risks and issues and develops risk mitigation strategies proactively in a fast pace environment
  • Brings an experienced product mindset to tie strategy and execution together 
  • Develops program plans that are unique to each initiative and require strategic thinking 
  • Operates at a variety of altitudes by tailoring communication style and approach 
  • Expert collaborator that is able to understand consumer, technology, and design
  • Goes beyond status reporting to drive issues to resolution 
  • Understands best practices, drives improvements, and focuses on simplification

Your Expertise:

  • 13+ years of  experience in a combination of program management, product management, or business operations managing sophisticated software product programs from end to end in a creative-led, fast paced environment
  • Strong product and/or technology experience including product management or engineering (software preferred) 
  • Demonstrated ability of shipping software products at global scale having overcome a variety of challenges
  • Critical thinking skills to develop bespoke program plans that are custom to the needs of the specific program 
  • World-class verbal and written communication skills that can simplify complex topics 
  • Exceptional influencing and presentation skills 
  • Proven ability to build strong relationships and be a trusted agent for change with business leaders (up to the executive level)
  • Track record for successfully managing ambitious and operationally complex projects with cross-functional teams across product development, product marketing, design, marketing, and operations 
  • Expertise in using program management tools such as Airtable, Asana, Jira, Smartsheets, etc.
  • Thrives in ambiguity in a fast-paced, hyper-growth organization

Your Location:

Due to the nature of this position, the successful applicant will need to be based in San Francisco-Bay Area, CA to be able to conduct their work. Currently, employees can not be located in: Alaska, Indiana, Nebraska, North Dakota, Ohio, South Dakota, Wisconsin, Alabama, Mississippi, Oklahoma, Delaware And Rhode Island. This list is continuously being updated, please check back with us if the state you live in is on the exclusion list.  If your position is employed by another Airbnb entity, your recruiter will inform you what states you are eligible to work from. 

Our Commitment To Inclusion & Belonging:

Airbnb is committed to working with the broadest talent pool possible. We believe diverse ideas foster innovation and engagement, and allow us to attract creatively-led people, and to develop the best products, services and solutions. All qualified individuals are encouraged to apply.

We strive to also provide a disability inclusive application and interview process. If you are a candidate with a disability and require reasonable accommodation in order to submit an application, please contact us at: reasonableaccommodations@airbnb.com. Please include your full name, the role you're applying for and the accommodation necessary to assist you with the recruiting process. 

We ask that you only reach out to us if you are a candidate whose disability prevents you from being able to complete our online application.