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Rhenus Group

Air Gateway Manager

Miami, FL · On-site

Proficiency with Microsoft Office and freight forwarding operating systems. * Bachelor's degree in Supply Chain Management, Logistics, Business, or a related field is considered an asset. * Air Cargo ...

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Air Freight Operator information

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How much do air freight operator jobs pay per hour?

As of Aug 25, 2026, the average hourly pay for air freight operator in the United States is $17.26, according to ZipRecruiter salary data. Most workers in this role earn between $14.90 and $19.23 per hour, depending on experience, location, and employer.

What does an air freight operator do?

An Air Freight Operator is responsible for coordinating and managing the shipment of goods via air transport. Their duties include booking cargo space, preparing shipping documentation, ensuring compliance with customs regulations, tracking shipments, and communicating with clients and airlines. They play a crucial role in ensuring that goods are transported efficiently, safely, and on schedule. Air Freight Operators often work with freight forwarders, customs brokers, and logistics companies to streamline the shipping process.

What are the key skills and qualifications needed to thrive as an air freight operator?

To excel as an Air Freight Operator, you need a solid understanding of logistics, cargo handling, and international shipping regulations, often supported by relevant experience or vocational training in freight operations. Familiarity with cargo management software, air waybill systems, and customs documentation processes is typically required. Strong organizational skills, attention to detail, and effective communication are crucial soft skills in this role. These competencies ensure timely, accurate, and compliant movement of goods, which is vital for maintaining customer satisfaction and operational efficiency.

How does an air freight operator typically coordinate with other logistics professionals to ensure timely shipments?

Air Freight Operators work closely with a variety of logistics professionals, such as customs brokers, warehouse staff, and ground transportation teams, to ensure cargo is processed efficiently and shipped on schedule. They are responsible for tracking shipments, resolving delays, and communicating updates to clients and partners. This role often requires quick problem-solving and effective collaboration, especially when dealing with time-sensitive or high-value goods. Regular meetings and clear communication channels help Air Freight Operators manage these complex workflows and maintain smooth operations.

What is the difference between Air Freight Operator vs Cargo Handler?

AspectAir Freight OperatorCargo Handler
CredentialsCertifications in logistics, safety, and sometimes forklift operationBasic safety training, forklift certification often required
Work EnvironmentAirports, cargo warehouses, aircraft loading areasAirports, cargo terminals, loading docks
Employer & IndustryAirlines, freight forwarding companies, logistics providersAirlines, cargo companies, freight handlers
Job FocusManaging cargo movement, documentation, and loading proceduresLoading/unloading cargo, ensuring proper handling and safety

While both roles work within the air freight industry, the Air Freight Operator typically oversees cargo logistics, documentation, and coordination at airports, whereas the Cargo Handler focuses on physically loading, unloading, and handling cargo. The roles often overlap but differ mainly in responsibilities and scope of work.

What is an air freight operator?

An air freight operator is a professional responsible for managing the transportation of goods via aircraft. They handle tasks such as cargo loading, documentation, and coordination with airlines and customs, often requiring knowledge of safety procedures and logistics software. The role typically involves working in a fast-paced environment and may require certifications like dangerous goods handling or forklift operation.
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Air Freight Operator jobs near you
Infographic showing various Air Freight Operator job openings in the United States as of August 2026, with employment types broken down into 37% Full Time, 61% Part Time, 1% Contract, and 1% Nights. Highlights an 99% Physical, and 1% Remote job distribution, with an average salary of $35,900 per year, or $17.3 per hour.

Air Freight Manager

Atlanta, GA • On-site

Air Express International USA, Inc.
See more jobs at Air Express International USA, Inc.external

$105K - $140K/yr

Full-time

Medical, Dental, Vision, Retirement, PTO

Posted 2 days ago

New

Job description

Job Title: Air Freight Manager

Location: Atlanta, Georgia


DHL Global Forwarding (DGF) is the world leader in air freight services and one of the leading providers of ocean freight services. Around 30,000 employees work to ensure we transport our customers of shipments by air or sea. DGF's logistics solutions span the entire supply chain, from the factory to the shop floor. This also includes special transport-related services.  Visit our career site on the web at https://www.logistics.dhl/us-en/home/careers.html


We have an exciting opportunity for a Head of Air Freight to lead and oversee Air Import and Air Export operations while driving operational excellence, customer satisfaction, employee engagement, and financial performance. This role is responsible for the overall Air Freight business, including P&L management, strategic execution, operational performance, and people leadership. The Head of Air Freight will lead Air Import and Air Export teams, partner closely with internal stakeholders, and ensure delivery of high-quality, compliant, and customer-focused solutions.



Key Responsibilities


  • Own overall Air Freight P&L performance and drive achievement of revenue, profitability, productivity, and operational targets.
  • Lead and develop Air Import and Air Export teams to ensure consistent execution, service excellence, and operational efficiency.
  • Drive performance against key operational KPIs and implement corrective actions when performance gaps are identified.
  • Ensure customer requirements are met and maintain a strong focus on service quality, customer satisfaction, and retention.
  • Serve as the senior escalation point for critical customer, operational, and service-related issues.
  • Ensure compliance with all regulatory requirements, company policies, aviation security standards, and operational procedures.
  • Build and maintain strong relationships with key customers, carriers, suppliers, and internal stakeholders.
  • Partner with Sales, Product, Customer Service, Operations, and Global Service Centers to support business growth and customer success.
  • Lead continuous improvement initiatives to enhance productivity, streamline processes, and improve overall operational performance.
  • Oversee implementation and onboarding of new customer business and operational transitions.
  • Develop talent through coaching, performance management, succession planning, and employee development initiatives.
  • Foster a culture of accountability, collaboration, safety, and continuous improvement throughout the Air Freight organization.

Skills & Requirements


  • Bachelor's degree in business, Supply Chain, Logistics, or a related field preferred.
  • 8+ years of freight forwarding experience with significant Air Freight Import and Export expertise.
  • 5+ years of leadership experience managing teams and operational functions.
  • Strong understanding of Air Freight operations, regulations, compliance requirements, and industry best practices.
  • Proven experience managing operational KPIs, financial performance, and departmental budgets.
  • Demonstrated ability to lead, motivate, and develop high-performing teams.
  • Strong customer focus with exceptional relationship management and communication skills.
  • Excellent analytical, problem-solving, and decision-making abilities.
  • Experience using Cargo Wise is preferred.
  • Experience with temperature-controlled, pharmaceutical, perishable, and dangerous goods shipments is a plus.
  • Experience in a unionized environment is preferred.
  • Proficiency with Microsoft Office Suite.

Pay Range: $105,682.50 - $140,910.00+ (Based on Experience)


Benefits (All Non-Union Employees)

  • Compensation: Competitive base salary plus role dependent performance-based incentives.
  • 401(k) Match: $1-for-$1 match up to 4% quarterly + 2% annual base contribution.
  • Stock Purchase Plan: Ability to purchase Deutsche Post AG shares at a discounted rate.
  • Medical: Comprehensive plans covering preventive care, inpatient/outpatient services, and prescriptions.
  • Vision: Optional coverage for exams, frames, and contacts.
  • Dental: Optional coverage for preventive, basic, and major services.
  • Paid Time Off: 7 major holidays, 8 floating holidays, and accrued vacation/sick days.

Why Join DHL Global Forwarding?


At DHL Global Forwarding, we invest in our employees' growth, providing training, guidance, and career advancement opportunities. We believe in building careers, not just jobs, and empowering our team to develop skills and achieve long-term success.

Be part of DHL Group, the world's leading logistics provider, operating in 220+ countries. DHL Global Forwarding (DGF) is a global leader in air and ocean freight, with 30,000+ employees ensuring seamless transport and supply chain solutions. Explore careers with us: DHL Careers.

Equal Opportunity Employer


DHL Global Forwarding is committed to equal employment opportunities, evaluating all qualified applicants without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, veteran status, or other legally protected characteristics.


Work Authorization


Applicants must be legally authorized to work in the United States. Visa sponsorship is not available for this role.


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