Air Compressor Service Jobs in Rhode Island (NOW HIRING)

Location: Cranston, RI

We are seeking an experienced Service Manager to oversee daily service operations, lead a team of field technicians, and ensure exceptional customer service. This role is responsible for scheduling service calls, managing installations, preparing service quotations, coordinating parts and inventory, and driving department performance.

• Manage daily scheduling of service technicians and preventive maintenance.

• Handle customer service inquiries and resolve service-related issues.

• Prepare and follow up on service quotes and project estimates.

• Oversee invoicing, work orders, and service documentation.

• Coordinate with the parts department to ensure job readiness.

• Lead, hire, train, coach, and evaluate service technicians.

• Monitor productivity, labor hours, and department performance.

• Maintain accurate records within business operating systems.

• Promote continuous improvement, safety, and team collaboration.

• Bachelor's degree or 5-7+ years of service management experience (industrial environment preferred).

• Strong leadership and team management skills.

• Mechanical and technical aptitude.

• Proficiency with Microsoft Office and business management systems.

• Excellent organizational, communication, and problem-solving abilities.

• Compressor industry experience is a plus.

• Ability to work in a fast-paced industrial environment and travel locally as needed.

Benefits: 401(k) with company match, Health Insurance, Paid Time Off, and Career Growth Opportunities.