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Ai Support Jobs in San Ramon, CA (NOW HIRING)

Advantest is seeking an AI Support Engineer to join the US AI Team. This role focuses on evaluating emerging AI technologies, platforms, tools, and vendors to identify solutions that improve ...

Advantest is seeking an AI Support Engineerto join the US AI Team. This role focuses on evaluating emerging AI technologies, platforms, tools, and vendors to identify solutions that improve ...

IT Support Engineer (Onsite Bay Area & NYC) Skills Relevant Skills and Experience * 2+ years working in a technical role * Bachelor's or higher degree in Computer Science, Software Engineering, or ...

Support Engineer, AI Infrastructure

San Francisco, CA · On-site +1

$126K - $166K/yr

As a Support Engineer, AI Infrastructure on this team, you'll be the technical execution layer that brings our support tools, customer and account context, internal systems, and AI workflows together.

As a Support Engineer, AI Infrastructure on this team, you'll be the technical execution layer that brings our support tools, customer and account context, internal systems, and AI workflows together.

About Lightfield Lightfield is an AI-native CRM that assembles itself from your email, calendar ... That changes what support has to be. Every support team in software wants the same thing: keep ...

The Role You are the AI Product Support Lead. You will build autonomous systems that gets back to users quickly and solves their problems quickly and to do this - you will get into the weeds and ...

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Ai Support information

See San Ramon, CA salary details

$16

$29

$49

How much do ai support jobs pay per hour?

As of Aug 25, 2026, the average hourly pay for ai support in San Ramon, CA is $29.11, according to ZipRecruiter salary data. Most workers in this role earn between $21.49 and $31.68 per hour, depending on experience, location, and employer.

What is an AI Support?

An AI Support job involves assisting users or businesses in utilizing artificial intelligence tools effectively. Responsibilities may include troubleshooting AI-related issues, providing guidance on AI functionalities, and optimizing AI solutions for specific needs. AI Support professionals may work with chatbots, machine learning systems, or automation tools to enhance user experience and operational efficiency. Strong problem-solving skills and technical knowledge are typically required for this role.

What are the key skills and qualifications needed to thrive in the AI Support position, and why are they important?

To thrive as an AI Support professional, you need a solid understanding of artificial intelligence and machine learning concepts, technical troubleshooting skills, and typically a background in computer science or information technology. Familiarity with tools like ticketing systems (e.g., Zendesk or Jira), cloud platforms, and AI frameworks such as TensorFlow or PyTorch is often required. Excellent problem-solving abilities, patience, and strong communication skills help distinguish top performers in this field. These competencies are critical for effectively assisting users, resolving complex AI-related issues, and ensuring smooth operation of AI-powered systems.

What are some common challenges AI Support professionals face on the job?

AI Support professionals often encounter issues such as diagnosing complex technical problems, keeping up with rapidly evolving AI technologies, and translating highly technical solutions into understandable guidance for non-technical users. Working in AI support may involve collaborating closely with software engineers, data scientists, and end-users to ensure systems run smoothly and efficiently. Additionally, professionals in this field must be adept at handling high volumes of support requests and managing competing priorities. These challenges underscore the importance of continuous learning and clear communication in providing exceptional support. Overcoming these hurdles offers valuable experience and can open doors to advanced roles within AI and IT support teams.

What are popular job titles related to Ai Support jobs in San Ramon, CA?

For Ai Support jobs in San Ramon, CA, the most frequently searched job titles are:

What job categories do people searching Ai Support jobs in San Ramon, CA look for?

The top searched job categories for Ai Support jobs in San Ramon, CA are:

What cities near San Ramon, CA are hiring for Ai Support jobs?

Cities near San Ramon, CA with the most Ai Support job openings:

Infographic showing various Ai Support job openings in San Ramon, CA as of August 2026, with employment types broken down into 1% As Needed, 74% Full Time, 20% Part Time, and 5% Contract. Highlights an 91% Physical, 2% Hybrid, and 7% Remote job distribution, with an average salary of $60,546 per year, or $29.1 per hour.

AI Support Engineer

Advantest

San Jose, CA • On-site

Full-time

Posted 13 days ago


Job description

Advantest is seeking an AI Support Engineer to join the US AI Team. This role focuses on evaluating emerging AI technologies, platforms, tools, and vendors to identify solutions that improve engineering productivity and business value.
You will conduct technical assessments, proof-of-concepts, and benchmark studies while working with internal stakeholders, AI vendors, and customers. Your recommendations will help guide AI technology adoption, product direction, and deployment decisions across Advantest.
Key Responsibilities
  • Evaluate AI technologies, software platforms, infrastructure solutions, and vendor offerings.
  • Design and execute proof-of-concept projects, benchmarks, and technical evaluations.
  • Assess AI products for capability, cost, risk, scalability, and business value.
  • Recommend technologies that support product strategy and engineering productivity.
  • Support customer evaluations, pilot deployments, and technology adoption efforts.
  • Deliver technical presentations, workshops, and demonstrations.
  • Monitor industry trends in AI, LLMs, automation, and agentic workflows.
  • Collaborate with global cross-functional teams on AI initiatives.

Minimum Qualifications
  • Bachelor's degree in Engineering, Computer Science, Information Systems, or equivalent.
  • Experience evaluating software technologies, platforms, or technical solutions.
  • Familiarity with modern AI technologies, software development tools, or automation systems.
  • Strong analytical, troubleshooting, and problem-solving skills.
  • Excellent communication and presentation abilities.
  • Ability to lead technical projects and work effectively across global teams.
  • Passion for learning and applying emerging AI technologies.

Preferred Qualifications
  • Experience in semiconductor test, semiconductor manufacturing, or electronics industries.
  • Familiarity with LLMs, RAG systems, AI agents, MCP, and cloud AI services.
  • Experience with vendor evaluations, proof-of-concept activities, or technology consulting.
  • Experience delivering technical training, workshops, or customer presentations.
  • Experience working with customers, technology partners, or suppliers.