IT Support Engineer (Onsite Bay Area & NYC) Skills Relevant Skills and Experience * 2+ years working in a technical role * Bachelor's or higher degree in Computer Science, Software Engineering, or ...
Quick apply
IT Support Engineer (Onsite Bay Area & NYC) Skills Relevant Skills and Experience * 2+ years working in a technical role * Bachelor's or higher degree in Computer Science, Software Engineering, or ...
Quick apply
IT Support Engineer (Onsite Bay Area & NYC) Skills Relevant Skills and Experience * 2+ years working in a technical role * Bachelor's or higher degree in Computer Science, Software Engineering, or ...
San Francisco, CA · On-site
$180K - $260K/yr
As AI adoption rapidly accelerates, the work you do will directly support mission-critical systems being built on OpenAI's platform, serving as a critical line of defense for customers operating at ...
San Francisco, CA · On-site
$180K - $260K/yr
As AI adoption rapidly accelerates, the work you do will directly support mission-critical systems being built on OpenAI's platform, serving as a critical line of defense for customers operating at ...
San Francisco, CA · On-site
$180K - $260K/yr
As AI adoption rapidly accelerates, the work you do will directly support mission-critical systems being built on OpenAI's platform, serving as a critical line of defense for customers operating at ...
San Francisco, CA · On-site
$180K - $260K/yr
As AI adoption rapidly accelerates, the work you do will directly support mission-critical systems being built on OpenAI's platform, serving as a critical line of defense for customers operating at ...
San Francisco, CA · On-site
$180K - $260K/yr
This role is an opportunity to define how OpenAI supports scientists and life sciences organizations as they adopt increasingly capable AI systems. In this role, you will: * Work directly with ...
San Francisco, CA · On-site
$180K - $260K/yr
This role is an opportunity to define how OpenAI supports scientists and life sciences organizations as they adopt increasingly capable AI systems. In this role, you will: * Work directly with ...
San Francisco, CA · On-site
$180K - $260K/yr
As AI adoption rapidly accelerates, the work you do will directly support mission-critical systems being built on OpenAI's platform, serving as a critical line of defense for customers operating at ...
San Francisco, CA · On-site
$180K - $260K/yr
As AI adoption rapidly accelerates, the work you do will directly support mission-critical systems being built on OpenAI's platform, serving as a critical line of defense for customers operating at ...
San Francisco, CA · On-site +1
$126K - $166K/yr
As a Support Engineer, AI Infrastructure on this team, you'll be the technical execution layer that brings our support tools, customer and account context, internal systems, and AI workflows together.
San Francisco, CA · On-site +1
$126K - $166K/yr
As a Support Engineer, AI Infrastructure on this team, you'll be the technical execution layer that brings our support tools, customer and account context, internal systems, and AI workflows together.
San Francisco, CA · On-site
$195K/yr
As a Support Engineer, AI Infrastructure on this team, you'll be the technical execution layer that brings our support tools, customer and account context, internal systems, and AI workflows together.
San Francisco, CA · On-site
$195K/yr
As a Support Engineer, AI Infrastructure on this team, you'll be the technical execution layer that brings our support tools, customer and account context, internal systems, and AI workflows together.
San Francisco, CA · On-site
$130K - $180K/yr
About Assembled Great customer support requires human agents and AI in perfect balance, and Assembled is the only unified platform that orchestrates both at scale. Companies like Canva, Etsy, and ...
San Francisco, CA · On-site
$130K - $180K/yr
About Assembled Great customer support requires human agents and AI in perfect balance, and Assembled is the only unified platform that orchestrates both at scale. Companies like Canva, Etsy, and ...
San Francisco, CA · On-site
$215K - $255K/yr
Architect the AI integration layer and design how the AI support system connects to the task framework to proactively guide members, deflect support load, and reduce friction before members ever need ...
San Francisco, CA · On-site
$215K - $255K/yr
Architect the AI integration layer and design how the AI support system connects to the task framework to proactively guide members, deflect support load, and reduce friction before members ever need ...
What We're Looking For Lightning AI is looking to hire an AI Platform Support Engineer to join our US Customer Experience team, supporting ML engineers running large-scale training and inference ...
What We're Looking For Lightning AI is looking to hire an AI Platform Support Engineer to join our US Customer Experience team, supporting ML engineers running large-scale training and inference ...
San Mateo, CA · On-site
$119K - $163K/yr
... support incident triage, root‑cause analysis, and continuous improvement. • Participate in BizTech's tiered AI support model, handling complex, platform‑level issues and novel AI bugs, and ...
San Mateo, CA · On-site
$119K - $163K/yr
... support incident triage, root‑cause analysis, and continuous improvement. • Participate in BizTech's tiered AI support model, handling complex, platform‑level issues and novel AI bugs, and ...
San Mateo, CA · On-site
$139K - $183K/yr
Participate in BizTech's tiered AI support model, handling complex, platform-level issues and novel AI bugs, and feeding runbook, documentation, and tooling improvements back into the system.
San Mateo, CA · On-site
$139K - $183K/yr
Participate in BizTech's tiered AI support model, handling complex, platform-level issues and novel AI bugs, and feeding runbook, documentation, and tooling improvements back into the system.
San Mateo, CA · On-site
$139K - $183K/yr
Participate in BizTech's tiered AI support model, handling complex, platformlevel issues and novel AI bugs, and feeding runbook, documentation, and tooling improvements back into the system.
San Mateo, CA · On-site
$139K - $183K/yr
Participate in BizTech's tiered AI support model, handling complex, platformlevel issues and novel AI bugs, and feeding runbook, documentation, and tooling improvements back into the system.
Fremont, CA · On-site
$60 - $65/hr
Cutting-edge AI support - We provide AI tools that streamline report writing, automate data interpretation, and enhance workflow efficiency * Online Resources: Access NASP-approved webinars, therapy ...
Fremont, CA · On-site
$60 - $65/hr
Cutting-edge AI support - We provide AI tools that streamline report writing, automate data interpretation, and enhance workflow efficiency * Online Resources: Access NASP-approved webinars, therapy ...
$82 - $87/hr
Cutting-edge AI support - We provide AI tools that streamline report writing, automate data interpretation, and enhance workflow efficiency * Online Resources: Access NASP-approved webinars, therapy ...
$82 - $87/hr
Cutting-edge AI support - We provide AI tools that streamline report writing, automate data interpretation, and enhance workflow efficiency * Online Resources: Access NASP-approved webinars, therapy ...
San Francisco, CA · On-site
The Role You are the AI Product Support Lead. You will build autonomous systems that gets back to users quickly and solves their problems quickly and to do this - you will get into the weeds and ...
San Francisco, CA · On-site
The Role You are the AI Product Support Lead. You will build autonomous systems that gets back to users quickly and solves their problems quickly and to do this - you will get into the weeds and ...
San Francisco, CA · On-site
The Role You are the AI Product Support Lead. You will build autonomous systems that gets back to users quickly and solves their problems quickly and to do this - you will get into the weeds and ...
San Francisco, CA · On-site
The Role You are the AI Product Support Lead. You will build autonomous systems that gets back to users quickly and solves their problems quickly and to do this - you will get into the weeds and ...
Sunnyvale, CA · On-site
$164K/yr
... AI Support Assistant in the Support app. As an iOS Software Engineer on our team, you will be responsible for shipping high-quality features to our customers and championing your ideas with peers ...
Sunnyvale, CA · On-site
$164K/yr
... AI Support Assistant in the Support app. As an iOS Software Engineer on our team, you will be responsible for shipping high-quality features to our customers and championing your ideas with peers ...
San Francisco, CA · On-site
$150K - $250K/yr
About the Role This is a rare opportunity to be the first GTM hire at a fast-growing, early-stage AI startup reshaping how software companies handle customer support. You'll work directly with the ...
San Francisco, CA · On-site
$150K - $250K/yr
About the Role This is a rare opportunity to be the first GTM hire at a fast-growing, early-stage AI startup reshaping how software companies handle customer support. You'll work directly with the ...
San Francisco, CA · On-site
$150K - $250K/yr
About the Role This is a rare opportunity to be the first GTM hire at a fast-growing, early-stage AI startup reshaping how software companies handle customer support. You'll work directly with the ...
Quick apply
San Francisco, CA · On-site
$150K - $250K/yr
About the Role This is a rare opportunity to be the first GTM hire at a fast-growing, early-stage AI startup reshaping how software companies handle customer support. You'll work directly with the ...
$16.12 - $19.20
14% of jobs
$20.81 is the 25th percentile. Wages below this are outliers.
$19.20 - $22.27
21% of jobs
$22.27 - $25.35
14% of jobs
The median wage is $25.53 / hr.
$25.35 - $28.43
18% of jobs
$30.52 is the 75th percentile. Wages above this are outliers.
$28.43 - $31.50
12% of jobs
$31.50 - $34.58
6% of jobs
$34.58 - $37.66
4% of jobs
$37.66 - $40.73
3% of jobs
$40.73 - $43.81
3% of jobs
$43.81 - $46.89
3% of jobs
$46.89 - $49.97
1% of jobs
$16
$29
$49
AI Support professionals often encounter issues such as diagnosing complex technical problems, keeping up with rapidly evolving AI technologies, and translating highly technical solutions into understandable guidance for non-technical users. Working in AI support may involve collaborating closely with software engineers, data scientists, and end-users to ensure systems run smoothly and efficiently. Additionally, professionals in this field must be adept at handling high volumes of support requests and managing competing priorities. These challenges underscore the importance of continuous learning and clear communication in providing exceptional support. Overcoming these hurdles offers valuable experience and can open doors to advanced roles within AI and IT support teams.
An AI Support job involves assisting users or businesses in utilizing artificial intelligence tools effectively. Responsibilities may include troubleshooting AI-related issues, providing guidance on AI functionalities, and optimizing AI solutions for specific needs. AI Support professionals may work with chatbots, machine learning systems, or automation tools to enhance user experience and operational efficiency. Strong problem-solving skills and technical knowledge are typically required for this role.
To thrive as an AI Support professional, you need a solid understanding of artificial intelligence and machine learning concepts, technical troubleshooting skills, and typically a background in computer science or information technology. Familiarity with tools like ticketing systems (e.g., Zendesk or Jira), cloud platforms, and AI frameworks such as TensorFlow or PyTorch is often required. Excellent problem-solving abilities, patience, and strong communication skills help distinguish top performers in this field. These competencies are critical for effectively assisting users, resolving complex AI-related issues, and ensuring smooth operation of AI-powered systems.

Full-time
Re-posted 24 days ago
IT Support Engineer
(Onsite Bay Area & NYC)
Skills
Relevant Skills and Experience