Ai Support Jobs in Draper, UT (NOW HIRING)

Extraordinary opportunity. Exceptional experience.

Sometimes in life, you find yourself in the right place, at the right time, looking at an opportunity so extraordinary it cannot be ignored. At Trucordia, our company is built on wildly successful businesses in our communities across the country, and now we've come together to create the next great insurance brokerage. We offer an unrivaled combination of people, tools and solutions, and deliver exceptional experiences and opportunities for our employees, clients and stakeholders.

We celebrate both individual successes and collective accomplishments, making sure the industry recognizes the remarkable company we're building together, as well as the impact we're having on our clients and communities. Ranked as one of the fastest-growing companies in the U.S. for three consecutive years, we have more than 5,000 team members across 200 offices across the country, who actively, genuinely care about our clients, each other and the quality of our work, and in every interaction, represent a company that people want to work for and do business with.

Trucordia Values

1. We actively, genuinely CARE about our clients, each other and the quality of our work, and in every interaction, represent a company that people want to work for and do business with.
2. We COLLABORATE continuously because, together, we are more powerful and make amazing things happen for our clients and company.
3. We LEAD with intelligence, hunger, curiosity, energy and a future-focused attitude of "what's next"?
4. We are RESULT-ORIENTED, growth-focused and driven to out-perform expectations of what an insurance brokerage can achieve.
5. We CELEBRATE both individual successes and collective accomplishments, making sure the industry recognizes the remarkable company we're building together, as well as the impact we're having on our clients and communities.

We're building a new product engineering team to create AI-powered platforms from scratch. Our AI Personal Lines team has already shown what's possible, standing up cloud infrastructure and delivering a production-ready application in a matter of weeks. We're hiring for a senior full stack engineer to help scale that approach. You'll work across the stack, integrate AI and third-party services, and ship in a secure cloud environment. You'll join a small, high-trust team where speed, ownership, and delivery matter.

Duties and Responsibilities: 

• Build full-stack features across a TypeScript and Next.js front end and a cloud-based back end, using a server-side AI proxy approach to keep API calls and secrets out of the browser.
• Integrate AI and LLM capabilities, including OpenAI APIs, retrieval-augmented generation, conversational flows, and agent frameworks like LangGraph, along with GPT actions and MCP servers.
• Stand up and connect cloud infrastructure on Azure, including Functions (Python), Service Bus, Storage, API Management, Front Door, and B2C authentication.
• Build and maintain integrations with external APIs for things like quoting, identity, document retrieval, and third-party data. Handle authentication, validation, and the edge cases that come with real-world usage.
• Take ownership of code as it moves from sandbox to dev to staging to production, using CI/CD, clear branching practices, automated tests, and quality checks.
• Partner with security to support a hardened architecture, including penetration testing and compliance requirements.
• Work in a fast-paced, AI-supported development workflow with daily standups and Jira tracking, and troubleshoot production issues as they come up.

• 5+ years of experience building and shipping production web applications as a full stack engineer.
• Strong TypeScript and JavaScript skills with a modern React framework, ideally Next.js, along with working experience in Python.
• Hands-on cloud experience, preferably in Azure including Functions, Service Bus, Storage, API Management, Front Door, and B2C. Strong AWS or GCP experience is also a good fit.
• Experience integrating third-party REST APIs, including authentication, rate limiting, and handling real-world, inconsistent payloads.
• Security-minded engineering habits, including proper handling of secrets, use of request proxying, and a clear understanding of network boundaries.
• Comfort working with CI/CD, Git-based workflows, and promoting code through multiple environments.
• Proven ability to move quickly and deliver in ambiguous, fast-changing environments as part of a small team.

Nice to Have:

• Insurance, fintech, or other regulated-industry experience.
• Infrastructure-as-code and cloud-architecture depth.
• Experience integrating many external vendors or partners in parallel under time pressure.

Please see our company Benefits:

• Medical, Dental, Vision 
• Life and AD&D insurance
• FSA / HSA
• Commuter & Child Care FSA
• Cancer Support Benefits
• Pet Insurance
• Accident & Critical Illness
• Hospital Indemnity
• Employee Assistance Program (EAP)
• 11 Paid Holidays
• Flexible PTO
• 401K

Trucordia Insurance Services, LLC and its affiliates (collectively, the "Company")  is aware of scams involving false offers of employment with the Company. The false offers use fake websites, email addresses, group chats and text messages. The Company does not (a) interview prospective candidates via instant message or group chat; (b) request banking or credit card information during the interview process; or (c) require candidates to purchase products or services or process payments on its behalf as a condition of any employment offer.

Trucordia is an equal opportunity employer. We believe that every employee has the right to work in an environment that is free from all forms of discrimination. It is our policy that all decisions involving any aspect of the employment relationship such as hiring, compensation and training, promotions, transfers, discipline, and termination will be based on merit, qualifications, and abilities. Such decisions will be made without regard to age, ancestry, color, race, national origin, disability, protected medical condition, genetic information, military service, veteran status, citizenship status, religion, creed, sex, gender, gender identity, sexual orientation, pregnancy, childbirth, marital status, or any other condition, characteristic or activity protected by law. Discrimination based on any of these factors is contrary to our operating philosophy.  Attention Recruitment Agencies: Trucordia does not accept unsolicited resumes from any agencies that have not signed a mutual service agreement. All unsolicited resumes will be considered property of Trucordia, and we will not be obligated to pay a referral fee. This includes resumes submitted directly to hiring managers without contacting Trucordia's Talent Acquisition Department.