Ai Rater Jobs in Worcester, MA (NOW HIRING)

About Us
SharkNinja is a global product design and technology company, with a diversified portfolio of 5-star rated lifestyle solutions that positively impact people's lives in homes around the world. Powered by two trusted, global brands, Shark and Ninja, the company has a proven track record of bringing disruptive innovation to market and developing one consumer product after another has allowed SharkNinja to enter multiple product categories, driving significant growth and market share gains. Headquartered in Needham, Massachusetts with more than 4,100 associates, the company's products are sold at key retailers, online and offline, and through distributors around the world.
AI at SharkNinja
At SharkNinja, we're building an AI-native culture. We're not waiting for the future; we're creating it. Our people are expected to experiment boldly, adopt new tools, and continuously raise what's possible to create meaningful impact for our consumers. If you believe the best way to do your job hasn't been invented yet, you'll fit right in.
Note: This is a Pipeline Opening and Not Tied to A Specific Opening
The AI Product Manager owns strategy, roadmap, and delivery for AI initiatives across the enterprise. This role translates business objectives into a clear prioritized backlog, collaborating with engineering teams and external partners to deliver impactful solutions that drive measurable business impact through revenue growth or new operational efficiencies. The Product Manager works closely with Global Data Product Management, including Data and MDM, to ensure AI products are built on trusted, standardized data foundations. The role requires strong judgment in application integrations and build vs. buy tradeoffs, balancing speed, cost, and enterprise standards.
Key Responsibilities
Area
What You'll Own
Product Strategy & Vision
Define a 3-9-month AI roadmap aligned to company strategic goals, with clear problem statements and value hypotheses to maximize value.
Portfolio & Roadmap
Convert strategy into prioritized increments with PRDs, acceptance criteria, and release plans; keep a transparent backlog.
Evaluation & Experimentation
Own evaluation for AI features: offline tests, human and automated evals, and online A/B experiments to optimize quality, latency, and cost effectiveness. Publish decision logs for model, prompt, and dataset changes.
Responsible AI & Guardrails
Define safety, privacy, and compliance requirements; implement guardrails and review rituals with Security and Legal; ensure traceability of data, prompts, and outputs.
Application Integrations
Define product requirements for API-first and event driven integrations across CRM/ERP/eCommerce and data platforms; align on data contracts, SLAs, auth/PII handling, and system observability with Platform teams.
Build vs Buy
Lead structured tradeoff analyses (TTV, TCO, vendor lock in, differentiation, compliance). Run proofs of value with vendors when needed and recommend paths forward, highlighting risks and contingency plans..
Cross-Functional Leadership
Lead squads spanning ML Engineering, MLOps, Data Engineering, Analytics, and Business stakeholders; keep scope, risks, and dependencies visible.
Impact Measurement
Define clear KPIs that connect business outcomes to product performance, and provide executives with simple, actionable reporting against those targets.
Partnerships
Collaborate with Director, ML and AI, Security, Legal, Procurement, and Global Data Product Management (Data and MDM) to align standards, governance, and delivery.
Required Qualifications

• 5+ years in product management with shipped data or AI features tied to measurable outcomes.
• Proven ownership of evaluation and experimentation for AI features (offline metrics, human/auto evals, and A/B testing).
• Handson experiences driving application integrations at enterprise scale (APIled and iPaaS patterns, SLAs, data contracts, identity).
• Demonstrated ability to lead build vs. buy decisions, supported by clear financial models and risk analyses.
• Excellent executive communication and stakeholder leadership.

Preferred Qualifications

• Experience optimizing Amazon sales and ad channels.
• Experience with Salesforce Cloud and CDP integrations.
• Exposure to LLMOps practices (prompt versioning, guardrails, eval frameworks), vector search/RAG, or model observability.

Success Metrics (first 12 months)

• AI roadmap approved and in execution within 90 days.At least two AI product increments shipped with adoption targets met.
• Application integrations delivered on time with measurable data quality and reliability improvements.
• At least two major technology decisions completed with a formal build vs. Buy analysis and exec approval.
• AI initiatives deliver a minimum 5x ROI on Capex investments, contributing directly to revenue growth.

Salary and Other Compensation: The annual salary range for this position is displayed below. Factors which may affect starting pay within this range may include geography/market, skills, education, experience and other qualifications of the successful candidate.
The Company offers the following benefits for this position, subject to applicable eligibility requirements: medical insurance, dental insurance, vision insurance, flexible spending accounts, health savings accounts (HSA) with company contribution, 401(k) retirement plan with matching, employee stock purchase program, life insurance, AD&D, short-term disability insurance, long-term disability insurance, generous paid time off, company holidays, parental leave, identity theft protection, pet insurance, pre-paid legal insurance, back-up child and eldercare days, product discounts, referral bonus program, and more.
Pay Range
$125,000-$195,000 USD
Our Culture
At SharkNinja, we don't just raise the bar-we push past it every single day. Our Outrageously Extraordinary mindset drives us to tackle the impossible, push boundaries, and deliver results that others only dream of. If you thrive on breaking out of your swim lane, you'll be right at home.
What We Offer
We offer competitive health insurance, retirement plans, paid time off, employee stock purchase options, wellness programs, SharkNinja product discounts, and more. We empower your personal and professional growth with high impact Learning Programs featuring bold voices redefining what's possible. When you join, you're not just part of a company-you're part of an outrageously extraordinary community. Together, we won't just launch products-we'll disrupt entire markets.
At SharkNinja, Diversity, Equity, and Inclusion are vital to our global success. Valuing each unique voice and blending all of our diverse skills strengthens SharkNinja's innovation every day. We support ALL associates in bringing their authentic selves to work, making an impact, and having the opportunity for career acceleration. With help from our leadership, associates, and our community, we aim to have equity be a key component of the SharkNinja DNA.
Learn more about us:
Life At SharkNinja
Outrageously Extraordinary
SharkNinja Candidate Privacy Notice

• For candidates based in all regions, please refer to this Candidate Privacy Notice.
• For candidates based in China, please refer to this Candidate Privacy Notice.
• For candidates based in Vietnam, please refer to this Candidate Privacy Notice.

We do not discriminate on the basis of race, religion, color, national origin, sex, gender, gender expression, sexual orientation, age, marital status, veteran status, disability, or any other class protected by legislation, and local law. SharkNinja will consider reasonable accommodations consistent with legislation, and local law. If you require a reasonable accommodation to participate in the job application or interview process, please contact SharkNinja People & Culture at accommodations@sharkninja.com