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AI Solutions Manager

Primary Job Responsibilities:

The primary job functions are: Operational AI strategy and opportunity identification, business process analysis and solution design, project management and implementation coordination, AI tool evaluation and responsible use, training, and change management.

• Lead the identification, planning, and provide project management for the implementation of AI-enabled solutions across the college.

• Partner with campus leaders to improve business processes through AI, automation, and workflow redesign.

• Manage AI projects from discovery through implementation, adoption, and continuous improvement.

• Facilitate cross-functional collaboration among IT, academic, and administrative departments.

• Evaluate emerging AI technologies and recommend solutions that align with institutional priorities.

• Promote responsible AI practices, including data privacy, security, accessibility, and human oversight.

• Develop training, resources, and change management strategies to support successful adoption.

• Chair the college's AI Subcommittee and help shape institutional AI governance and priorities.

Required Qualifications:

• Bachelor's degree in information systems, business administration, project management, instructional technology, operations management, data analytics, or a related field.

• Three or more years of experience in business analysis, project management, process improvement, technology implementation, digital transformation, or related work.

• Working knowledge of generative AI tools, AI-enabled business applications, automation platforms, and practical AI use cases in organizational settings.

• Demonstrated ability to facilitate meetings, gather requirements, document business processes, and translate user needs into practical solution designs.

• Strong verbal, written, and interpersonal communication skills, including the ability to work effectively with technical and non-technical audiences.

• Demonstrated project management skills, including scoping, planning, coordinating stakeholders, tracking deliverables, managing risks, and supporting successful implementation.

• Sound judgment regarding data privacy, information security, ethical AI use, accessibility, and appropriate human oversight.

• Ability to learn new technologies quickly and evaluate tools based on institutional need, risk, usability, cost, and sustainability.

Preferred Qualifications:

• Experience working in higher education, student services, enrollment, financial aid, advising, finance, human resources, facilities, compliance, or other college operational areas.

• Experience with business process re-engineering, Lean, Six Sigma, continuous improvement, service design, or organizational change management.

• Experience implementing AI, automation, CRM, ERP, workflow, chatbot, knowledge management, reporting, analytics, or productivity tools.

• Project management certification or training, such as PMP, CAPM, Agile, Scrum, Lean Six Sigma, Prosci, or similar.

• Familiarity with FERPA, data governance, accessibility, cybersecurity, responsible AI practices, and higher education compliance expectations.

Requirements for Employment Eligibility:

• Membership in The Church of Jesus Christ of Latter-day Saints.

• Worthiness to hold and be worthy to hold a current temple recommend.

• Receive clearance from the Church Educational System Ecclesiastical Clearance Office.

• Strict adherence to company policies and procedures.

• Commitment to bring about the purposes of Ensign College.

• Reside in Utah and able to work in person at our downtown Salt Lake City campus.

Ensign College is an equal opportunity employer and does not unlawfully discriminate in its hiring or employment practices on the basis of race, color, national or ethnic origin, sex (including pregnancy), age, disability, genetic information, or veteran's status. As an educational institution owned and operated by The Church of Jesus Christ of Latter-day Saints, Ensign College gives lawful hiring preference to qualified, faithful members of the Church who are in good standing.