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Job Responsibilities
You'll be joining a pivotal, cross-functional team that measures and understands Chase's marketing performance.
You will drive meaningful impact by:

• Partnering with analytics teams across the organization to improve how marketing effectiveness is measured, including processes, methodologies, and governance.
• Building AI-enabled solutions that identify meaningful changes in business performance and deliver actionable insights to stakeholders without creating unnecessary noise.
• Translating business questions into structured analytical approaches and actionable recommendations.
• Building credibility with stakeholders through clear communication, sound analysis, and practical solutions.
• Taking ownership of projects and processes from problem definition through implementation.
• Collaborating with peers to maintain high standards of quality and analytical rigor.

Required Qualifications, Capabilities and Skills

• Undergraduate or advanced degree in an analytical field, data bootcamp certification, or equivalent experience in analytics, consulting, modeling, or business analysis.
• At least 3 years of experience in an analytical role that proactively supported data-driven decision-making.
• Experience with analytical tools and techniques (e.g., SQL, Python, regression analysis, visualization tools).
• Meaningful experimentation with AI tools (e.g., Copilot, Claude, ChatGPT, or similar technologies) and an eagerness to continue learning as capabilities evolve.
• Strong analytical judgment, including the ability to distinguish meaningful business signals from normal variation and communicate insights with appropriate context.
• Strong critical thinking skills, including the ability to validate results and identify flaws in analyses, datasets, or AI-generated outputs.
• Ability to frame business problems as testable hypotheses and communicate findings to technical and non-technical audiences.
• Strong organizational skills and the ability to manage multiple priorities simultaneously.

Preferred Qualifications, Capabilities and Skills

• Financial services background.
• Experience at a top-tier analytics or management consulting firm.
• Demonstrated experience using AI to improve business outcomes, analytical workflows, decision-making processes, or stakeholder engagement.
• Experience designing or improving alerting, monitoring, or decision-support processes that help stakeholders focus on meaningful business changes.
• MBA or other master's degree in a quantitative field.

About Us
Chase is a leading financial services firm, helping nearly half of America's households and small businesses achieve their financial goals through a broad range of financial products. Our mission is to create engaged, lifelong relationships and put our customers at the heart of everything we do. We also help small businesses, nonprofits and cities grow, delivering solutions to solve all their financial needs.
We offer a competitive total rewards package including base salary determined based on the role, experience, skill set and location. Those in eligible roles may receive commission-based pay and/or discretionary incentive compensation, paid in the form of cash and/or forfeitable equity, awarded in recognition of individual achievements and contributions. We also offer a range of benefits and programs to meet employee needs, based on eligibility. These benefits include comprehensive health care coverage, on-site health and wellness centers, a retirement savings plan, backup childcare, tuition reimbursement, mental health support, financial coaching and more. Additional details about total compensation and benefits will be provided during the hiring process.
We recognize that our people are our strength and the diverse talents they bring to our global workforce are directly linked to our success. We are an equal opportunity employer and place a high value on diversity and inclusion at our company. We do not discriminate on the basis of any protected attribute, including race, religion, color, national origin, gender, sexual orientation, gender identity, gender expression, age, marital or veteran status, pregnancy or disability, or any other basis protected under applicable law. We also make reasonable accommodations for applicants' and employees' religious practices and beliefs, as well as mental health or physical disability needs. Visit our FAQs for more information about requesting an accommodation.
Equal Opportunity Employer/Disability/Veterans
About the Team
Our Consumer & Community Banking division serves our Chase customers through a range of financial services, including personal banking, credit cards, mortgages, auto financing, investment advice, small business loans and payment processing. We're proud to lead the U.S. in credit card sales and deposit growth and have the most-used digital solutions - all while ranking first in customer satisfaction.
The CCB Data & Analytics team responsibly leverages data across Chase to build competitive advantages for the businesses while providing value and protection for customers. The team encompasses a variety of disciplines from data governance and strategy to reporting, data science and machine learning. We have a strong partnership with Technology, which provides cutting edge data and analytics infrastructure. The team powers Chase with insights to create the best customer and business outcomes.