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Volkswagen Financial Services, a wholly-owned subsidiary of Volkswagen Group, is the trusted key to mobility for its brand partners. We are committed to supporting the Audi, Ducati, and Volkswagen brands and their Dealers, specializing in providing accessible mobility solutions for its Customers. The company's offerings include Retail Leasing, Retail Financing, Commercial Financing for new and used vehicles, and End-of-Term vehicle disposition.
Brief Role Description
This position is Career Level 29P and located in Reston, VA, with a Role Classification of Hybrid.
Role Summary
The AI Product Manager will support the delivery of specific AI-enabled products that align with the established AI product roadmap. This role will drive adoption and usability of AI solutions across business teams and serve as the delivery lead for a defined set of priority AI initiatives, partnering closely with the AI CoE leadership to execute product delivery, obtain stakeholder alignment, and deliver measurable business outcomes.
The role will be focused on connecting brand, vehicle, customer and dealer data to support the Sales, Marketing, Risk, Collections, Finance, Controlling and other business units to define, innovate, and deploy AI-enabled products. The role will collaborate with Data Science, ML Ops, Data Engineering, and IT Ops and as well as other product teams to roll out AI solutions at an enterprise scale.
To be effective in this position it will be critical to have deep expertise in data, analytics, and AI solutions as well as exceptional communication skills, and influence capabilities.
Responsibilities within this Role
AI product roadmap planning and execution (30%)
• AI product execution and delivery (50%)
• AI product rollout and adoption (20%)
Responsibilities will include:
• Act as the day-to day execution lead for prioritized AI products, accountable for end-to-end delivery, cross-functional execution, and ultimate product success against defined business objectives
• Assist in the definition, design and delivery of AI solutions working with product owners, and BU SME's
• Directly work with key Business Stakeholder to investigate, identify, collaborate, and ensure the delivery of data solutions for business units and customers.
• Document and enter Epics, Features and stories in Jira, managing backlog prioritization and acceptance criteria for assigned AI products
• Collaborate with data engineering and Data Science to implement robust and scalable MLOps pipelines
• Collect and analyze data to determine product direction and work with BU product owners/ SME's to identify potential solutions, which informs the product roadmap
• Coordinate and participate in user acceptance testing of functional requirements.
• Collaborate with other Product Owners to ensure programs and processes across the entire system are aligned and prioritized
• Create product training and documentation materials in support of the implementation and launch of AI Products.
• Identify and propose pragmatic innovations that improve product outcomes and delivery efficiency
• Support communication, presentations, training, and documentation to enable successful user adoption
Qualification requirements
Years of Revlevant Experience:
10+ years of hands-on experience delivering data-driven and AI-enabled products with a demonstrated ability of translating business challenges into clear, actionable product requirements and delivery plans.
4+ years in product management/ownership building and delivering successful AI/ML products and capabilities
4+ years of experience working with Data Scientists to deliver AI solutions
Required Education:

• Bachelor's degree in business, Marketing, Computer Science, or Engineering

Desired Education:

• Master's degree in Entrepreneurship, Business, Marketing, Computer Science, or Engineering

General Skills:

• Deep understanding of business rollout and product delivery of scaled Data Science and AI solutions
• Passion for identifying and solving real consumer and business problems, and proven ability to deliver to market
• A bias to action and a proven track record of delivering solutions within a matrixed organization
• Ability to analyze and explain complex business processes and technical solutions
• Demonstrated willingness to be flexible and adaptable to changing priorities with the ability to motivate others to lead cross-functional teams
• Ability to work effectively with direct teams and matrixed partner teams as well as collaboration across brands and organizational business units.
• A fantastic storyteller who is at ease presenting to senior leadership

Skills Required:

• Proven experience managing Data Science, Analytical and AI products from concept through Delivery
• Proficient in SQL to efficiently query large datasets.
• Expertise on the capabilities and functionality of data, business processes, and integration technologies
• Excellent communicator and can articulate product vision, roadmap execution, and delivery progress with a focus on solving business problems.
• Deep data fluency, comfortable working with data scientists and engineers to define and scope AI products
• Solid understanding of build vs buy considerations for AI solutions
• Experience directing cross-functional product development teams on end-to-end delivery of complex projects
• Highly collaborative, able to build trust and strong relationships at all levels, influence without formal authority, push back when appropriate, earn respect, and respect the contributions of others.
• Business Acumen, ability to translate business needs into a set of workable, specific requirements
• An ability to identify development bottlenecks, find solutions and relentlessly push implementation forward
• A desire to work in a fast-paced environment on a wide range of projects
• Proactively engage with stakeholders with a consultative approach

Desired Skills:

• Experience in financial services
• Proficient with python in Jupyter Notebooks to prepare, transform, and analyze data in repeatable scripts. Experience with Agile software development, tools and reporting
• Experience with AWS SageMaker environment

Volkswagen Financial Services is an Equal Opportunity Employer. We welcome and encourage applicants from all backgrounds, and do not discriminate based on race, sex, age, disability, sexual orientation, national origin, religion, color, gender identity/expression, marital status, veteran status, or any other characteristics protected by applicable laws.
This role description is a guideline and does not create contractual rights between the Company and any of its applicants. The Company does not enter into any type of employment contract, implied or written, with its applicants regarding job security.
This Organization participates in E-Verify. We maintain a drug free workplace and perform pre-employment substance abuse testing.
Volkswagen Financial Services - The key to mobility
VW Credit, Inc., dba Volkswagen Financial Services (VWFS), was founded in 1981 as the captive financial services arm of Volkswagen Group of America, Inc. and is affiliated with Volkswagen of America, Inc., Audi of America, Inc. and Ducati North America, Inc. VWFS offers services to Volkswagen, Audi, Ducati customers, and authorized dealers as Volkswagen Financial Services, Volkswagen Credit, Audi Financial Services, and Ducati Financial Services. The company offers competitive financial products and services to customers and authorized dealers in the United States. VWFS is headquartered in Reston, VA.
VWFS is seeking individuals from diverse professional backgrounds who can bring fresh perspectives and ideas to help us drive forward in the ever-evolving financial and mobility services industry. As we continue to grow, we are excited to welcome talent from a variety of professional backgrounds to join our team. We believe in the power of diversity and inclusion, as it fuels creativity, fosters innovation, and strengthens our ability to serve our customers better. Are you a forward-thinker, a problem-solver, or an innovator? This is an opportunity to be part of a dynamic team that values diversity, creativity, and collaboration.
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For more information contact: vwgroupcareers@vw.com
Job ID: 25368
Company: VW Credit, Inc.
Location: