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Agm In Training Jobs in Massachusetts (NOW HIRING)

Alma Nove

Restaurant Manager

Hingham, MA · On-site

Supports the GM and AGM in efficient and effective restaurant operations on a day-to-day basis ... The restaurant's tertiary point of contact for selecting, training, developing, and motivating team ...

Wahlburgers

Restaurant Supervisor

Hingham, MA · On-site

Training & development * Opportunity for advancement Position: Restaurant Supervisor Reports to ... Supports the GM & AGM in efficient and effective restaurant operations on a day-to-day basis.

Eataly

Restaurant Manager- Eataly Boston

Boston, MA · On-site

$65K - $70K/yr

... in the day-to-day operations of Eataly's full-service restaurants. Reports to the Restaurant AGM ... Supports the Restaurant AGM with hiring, assigning, training, evaluating and terminating employees

mjh

Front Office Supervisor

Boston, MA · On-site

Needs to be able to perform in all front office functions * Assist the AGM in all areas to ensure ... Ensures that daily training is provided for technical, hospitality, communication, management, and ...

mjh

Front Office Supervisor

Boston, MA · On-site

Needs to be able to perform in all front office functions * Assist the AGM in all areas to ensure ... Ensures that daily training is provided for technical, hospitality, communication, management, and ...

Meyer Jabara Hotels

Front Office Supervisor

Boston, MA · On-site

Needs to be able to perform in all front office functions * Assist the AGM in all areas to ensure ... Ensures that daily training is provided for technical, hospitality, communication, management, and ...

Dufry

Shift Manager II

East Boston, MA · On-site

$24.70 - $27.78/hr

Training and exciting career growth opportunities * Referral program - refer a friend and earn a ... Assists the GM/AGM in managing by supervising day-to-day activities of associates within a defined ...

Dufry

Shift Manager II

East Boston, MA · On-site

$24.70 - $27.78/hr

Training and exciting career growth opportunities * Referral program - refer a friend and earn a ... the GM/AGM in managing by supervising day-to-day activities of associates within a defined ...

Kellys Roast Beef

Shift Manager II

Boston, MA · On-site

$24.70 - $27.78/hr

Training and exciting career growth opportunities * Referral program - refer a friend and earn a ... Assists the GM/AGM in managing by supervising day-to-day activities of associates within a defined ...

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Agm In Training information

What is an AGM in Training?

An AGM in Training, or Assistant General Manager in Training, is an entry-level management position designed to prepare individuals for the role of Assistant General Manager. This program typically involves hands-on learning in various aspects of business operations, including leadership, customer service, financial management, and team supervision. Trainees work closely with experienced managers to develop the skills necessary to oversee daily operations and staff. Upon successful completion, they may be promoted to an Assistant General Manager role within the organization.

What are the key skills and qualifications needed to thrive as an AGM in Training?

To thrive as an AGM In Training (Assistant General Manager In Training), you need a solid background in management principles, customer service, and business operations, often supported by a bachelor's degree in business or hospitality. Familiarity with point-of-sale (POS) systems, scheduling software, and inventory management tools is typically required. Strong leadership, problem-solving abilities, and effective communication are standout soft skills that contribute to team motivation and operational excellence. These skills and qualities are crucial for ensuring smooth daily operations, driving team performance, and preparing for advancement to higher management roles.

What are some common challenges faced by an AGM in Training, and how can they be overcome?

As an AGM in Training, one common challenge is balancing hands-on learning with the responsibility of supporting day-to-day operations. Trainees often need to quickly adapt to new systems and management styles while building rapport with staff and upper management. Effective communication and a willingness to ask questions are key to overcoming these hurdles. Additionally, proactively seeking feedback and embracing a collaborative attitude can help AGMs in Training successfully transition into leadership roles.

What is the difference between Agm In Training vs Assistant General Manager?

AspectAgm In TrainingAssistant General Manager
CredentialsRelevant management or hospitality certifications, on-the-job trainingSimilar certifications, more experience required
Work EnvironmentTraining period, supervised, entry-level management tasksFull managerial responsibilities, overseeing staff and operations
Employer UsageUsed for developing future managers in hotels/restaurantsEstablished managerial role with full responsibilities

The main difference is that an Agm In Training is a developmental role focused on gaining experience and training for future managerial positions, while an Assistant General Manager is a fully responsible managerial role overseeing daily operations. The training position prepares individuals for the responsibilities of an Assistant General Manager.

How do you become an AGM in training?

To become an AGM in training, candidates typically need relevant experience in retail or hospitality management, strong leadership skills, and often complete a company-specific training program. Developing knowledge of operational procedures, customer service, and team management is essential, and some roles may require a relevant qualification or certification.

What cities in Massachusetts are hiring for Agm In Training jobs?

Cities in Massachusetts with the most Agm In Training job openings:

Agm In Training jobs near you

Restaurant Manager

Alma Nove

Hingham, MA • On-site

Full-time

Medical, Dental, Vision, PTO

Re-posted 29 days ago

Job description

Benefits:
  • Bonus based on performance
  • Dental insurance
  • Health insurance
  • Paid time off
  • Vision insurance

 
Position:                     Restaurant Manager  
Reports to:                 General Manager 
The Restaurant Manager (RM) is responsible for supporting the General Manager (GM) and the Assistant General Manager (AGM) in overseeing all aspects of restaurant operations to ensure the highest level of customer service, efficient business performance, and a positive work environment for all employees. The Restaurant Manager will support the team, manage resources, and ensure compliance with all operational standards and regulations. 
   
Key Performance Elements/Essential Functions 
 
Operational Management: 
 
  • Supports the GM and AGM in efficient and effective restaurant operations on a day-to-day basis. 
  • Assists and complies with all aspects of inventory, purchasing, receiving, and storage of Company-specified products. 
  • Ensure high standards of food quality and service. 
  • Ensures building, equipment, furniture, and fixtures are in good repair, clean, and maintained regularly, reports maintenance issues to the GM and AGM.  
  • Upholds restaurant mission, vision, philosophy, and core values through behavior and action. 
  • In the absence of the GM, the AGM is responsible for managing and directing all aspects required within the restaurant. 
Financial Management: 
  • Assists the GM and AGM in managing the restaurant's labor, cost of goods, and overall budget, and making the required adjustments to labor & schedules on a shift-to-shift basis without compromising the Guest experience. 
  • Monitor financial performance, including sales, expenses, and profitability, with the GM and AGM. 
  • Assists with the inventory, purchasing, receiving, and storage of company-specified products. 
  • Assists in providing an ability to drive sales through community engagement – become a presence in the community. 
  • Prepare reports as requested on financial performance for the Operations Leadership Team and Restaurant Support Center. 
Staff Management: 
  • Clearly and consistently communicate all restaurant policies and procedures and hold team members accountable for compliance.  
  • Helps recruit, hire, train, and supervise staff, including servers, bartenders, cooks, and other front-of-house (FOH) and back-of-house (BOH) employees.  
  • The restaurant’s tertiary point of contact for selecting, training, developing, and motivating team members to achieve operational excellence.  
  • A brand ambassador for maintaining a professional restaurant and team member image, including restaurant cleanliness, proper uniforms, and appearance standards.  
  • Works with the GM and AGM to appropriately schedule FOH and BOH employees to ensure adequate coverage and the labor budget is met.   
  • Ongoing coaching/mentoring of employees to reinforce positive behaviors and provide feedback on development opportunities. 
  • Maintains a professional restaurant and team member image, including restaurant cleanliness, proper uniforms, and appearance standards. 
  • Set the standard for the restaurant through leadership by example.  
  • Ensures a safe and harassment-free environment for all Team Members and Managers. 
  • Resolve staff conflicts and handle disciplinary actions as needed. 
Customer Service: 
  • Provide exceptional customer service and promptly address guest complaints and concerns. 
  • Monitors guest feedback and provides support to the GM to implement improvements based on feedback (Yelp reviews, OpenTable reviews, Guest emails, etc.). 
  • Maintain a positive and welcoming atmosphere for guests. 
Marketing and Promotion: 
  • Work with the GM, AGM, and Marketing Team to develop and implement marketing strategies to attract and retain guests. 
  • Execute company-wide promotional events and special offers. 
Compliance and Regulations: 
  • Ensure compliance with all local, state, and federal regulations, including labor laws and health codes.  
  • Upholds restaurant safety, sanitation, and security standards, including handling chemicals safely.  
  • Implement and enforce company policies and procedures to ensure compliance. 
  • Ensures building, equipment, furniture, and fixtures are in good repair and regularly maintained. 
 
Position Requirements 
  • Minimum of 2 years of full-service restaurant experience along with experience in a leadership capacity (i.e., trainer, shift leader, kitchen manager, manager, etc.) in a high-volume full-service restaurant concept. 
  • Ability to inspire cooperation and teamwork through self-confidence, positive attitude, and enthusiasm. Excellent leadership and motivational skills.  
  • Excellent interpersonal/listening/communication skills.  
  • Excellent problem resolution/guest recovery skills.  
  • Attention to detail and analytical skills.  
  • Experienced and proficient in the use of basic computer technology (i.e., POS systems, Microsoft Office programs, etc.).  
  • Strong commitment to serving others in the community.  
  • Acts with integrity and treats others with respect.  
  • ServSafe certified.  
 
Commitment to Equal Opportunity 
 
We are an equal-opportunity employer. We welcome all applicants and qualified individuals, who will receive consideration for employment without regard to race, color, religion, gender, gender identity or expression, sexual orientation, national origin, genetics, disability, age, or veteran status. 
   
  
This description is not intended and should not be construed to be an exhaustive list of all responsibilities, skills, efforts, or work conditions associated with the job. The employer reserves the right to revise them at any time. It is intended to accurately reflect the primary job elements essential for making compensation decisions.