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Agentforce Jobs in Geneva, IL (NOW HIRING)

Agentforce is the future of AI, and you are the future of Salesforce. About the Role The Director of Help Agent AI & Tooling leads the team accountable for the generative AI capabilities, evaluation ...

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Agentforce information

What are some common challenges faced by Agentforce professionals when managing multiple client accounts simultaneously?

Agentforce professionals often manage several client accounts at once, which can present challenges such as balancing competing priorities, meeting diverse client expectations, and staying organized amid shifting demands. Effective time management and clear communication are essential to ensure that each client receives timely updates and quality service. Utilizing CRM tools and regularly collaborating with team members can help streamline workflows and prevent important tasks from falling through the cracks.

What is the difference between Agentforce vs Insurance Agent?

AspectAgentforceInsurance Agent
Required CredentialsTypically requires licensing and certification specific to agency software and insurance productsRequires state licensing, exams, and certifications for selling insurance
Work EnvironmentOffice-based, agency settings, or remote workOffice, client meetings, or remote
Industry UsageUsed within insurance agencies for managing client data and policiesUsed by individuals selling insurance policies
Common Search/ComparisonOften compared for software and agency management toolsCompared for sales roles and licensing requirements

Agentforce is a software platform used within insurance agencies to manage policies and client data, whereas an Insurance Agent is a licensed professional who sells insurance policies. While both are integral to the insurance industry, Agentforce focuses on agency management, and Insurance Agents focus on client sales and service.

What is an Agentforce?

Agentforce typically refers to a team or network of agents working together within an organization, often in industries like insurance or real estate. These agents collaborate to provide services, support clients, and achieve business goals. The term can also refer to specific platforms or agencies that coordinate independent agents for greater efficiency and reach. The structure and function of an Agentforce may vary depending on the company and industry.

What are the key skills and qualifications needed to thrive as an Agentforce?

To excel as an insurance agent, you need strong sales acumen, product knowledge, and typically a relevant state insurance license. Familiarity with CRM software, quoting platforms, and digital communication tools is important for managing clients and sales pipelines. Outstanding interpersonal skills, persistence, and active listening help build trust and long-term relationships with clients. These skills are crucial for meeting sales targets, ensuring regulatory compliance, and delivering tailored solutions in a competitive insurance market.
What are popular job titles related to Agentforce jobs in Geneva, IL? For Agentforce jobs in Geneva, IL, the most frequently searched job titles are:
What cities near Geneva, IL are hiring for Agentforce jobs? Cities near Geneva, IL with the most Agentforce job openings:
Infographic showing various Agentforce job openings in Geneva, IL as of August 2026, with employment types broken down into 75% Full Time, and 25% Contract. Highlights an 76% In-person, 8% Hybrid, and 16% Remote job distribution.

Senior Software Engineer, AI & Salesforce

Caterpillar Brazil

Chicago, IL โ€ข On-site

$112.71 - $183.14/hr

Other

Medical, Dental, Vision, Life, Retirement, PTO

Posted 5 days ago


Job description

## Senior Software Engineer, AI & SalesforceApplylocations: Peoria, Illinois: Chicago, Illinois: Irving, Texastime type: Full timeposted on: Posted Todayjob requisition id: R0000385755**Career Area:**Technology, Digital and Data**Job Description:****Your Work Shapes the World at Caterpillar Inc.**When you join Caterpillar, you're joining a global team who cares not just about the work we do โ€“ but also about each other. We are the makers, problem solvers, and future world builders who are creating stronger, more sustainable communities. We don't just talk about progress and innovation here โ€“ we make it happen, with our customers, where we work and live. Together, we are building a better world, so we can all enjoy living in it.*Cat Digital is the digital and technology arm of Caterpillar Inc., leveraging the latest technologies to build industry-leading digital solutions for customers and dealers. With over 1.5 million connected assets worldwide, our teams use data, technology, advanced analytics, telematics, and AI capabilities to help customers build a better, more sustainable world.*# **Job Summary:**As a Senior Software Engineer on the Salesforce AI & Engineering team, you will be responsible for designing, developing, implementing, testing, and maintaining Salesforce and AI-powered solutions that support Caterpillar's digital platforms, customer experiences, dealer ecosystems, and enterprise business processes. You will lead the adoption and integration of Salesforce AI technologies, including Agentforce, Einstein AI, Generative AI capabilities, intelligent automation, and enterprise AI solutions to drive innovation, operational efficiency, and business value.This position requires knowledge of Salesforce platform technologies, Agentforce, Einstein AI, cloud-based application development, integrations, APIs, automation frameworks, data modeling, security, Large Language Models (LLMs), AI-assisted development practices, and enterprise software engineering principles to deliver scalable, secure, and intelligent solutions aligned with business and customer requirements.This position qualifies as a specialty occupation because it requires at minimum a Bachelorโ€™s degree or higher in Computer Science, Software Engineering, Information Systems, or a closely related technical field, or equivalent working experience.# **What You Will Do:*** Design, develop, implement, test, and maintain Salesforce solutions using Agile/Scrum methodologies.* Design, develop, implement, test, deploy, and maintain scalable Salesforce and AI-powered solutions using Agile/Scrum methodologies and modern software engineering practices.* Configure, and customize solutions across Salesforce platforms, including Sales Cloud, Marketing Cloud, Experience Cloud, Data Cloud, Agentforce, and other enterprise capabilities.* Develop enterprise-grade applications and integrations using Apex, Lightning Web Components (LWC), Visualforce, JavaScript, SOQL/SOSL, Salesforce APIs, and cloud-native development patterns.* Design and implement declarative solutions leveraging OmniStudio, Flows, validation rules, custom objects, approval processes, record-triggered automation to deliver scalable business capabilities.* Develop and support integrations between Salesforce and enterprise systems using REST, SOAP, Platform Events, middleware platforms, event-driven architectures, and modern integration frameworks.* Leverage AI-assisted development tools such as GitHub Copilot, Claude Code, and similar technologies to improve developer productivity, code quality, testing efficiency, and delivery speed.* Design, build, and integrate AI-powered capabilities including Agentforce agents, Einstein AI solutions, intelligent assistants, conversational experiences, predictive insights, and workflow automation across the Salesforce ecosystem.* Apply Generative AI, Agentic AI technologies to solve complex business and engineering challenges, including process automation, recommendations, knowledge retrieval, decision support, customer engagement, and operational optimization.* Evaluate, prototype, and implement emerging AI technologies, frameworks, and best practices to improve engineering efficiency, solution quality, and business outcomes.* Champion AI-enabled software engineering practices by establishing reusable frameworks, governance standards, development patterns, and responsible AI principles that improve scalability, security, maintainability, and operational excellence.* Provide technical leadership and mentorship for engineering teams on Salesforce architecture, Agentforce, Einstein AI, AI-assisted development, and modern software delivery practices.* Collaborate with business, product, architecture, data, and platform teams to define and deliver innovative AI-driven solutions that enhance customer experiences, employee productivity, and enterprise capabilities.# # **Considerations For Top Candidates:*** Bachelorโ€™s degree or higher in Computer Science, Software Engineering, Information Systems, or a closely related technical field, or equivalent working experience.* 5+ years or more of software development experience and solid working knowledge of OOP principles.* 3+ years or more of experience in designing and developing software applications in **Python**.* Experience working with Git version control on medium to large teams.* Exceptional communication skills with experience working on a cross functional team.* Deploying software using CI/CD tools such as Jenkins, **Github Actions**, Azure Devops etc.* Experience with **AWS** components such as Lambda, Event Bridge, CloudWatch, CloudFormation, Dynamo, S3, IAM and RDS.* Handsโ€on experience with **GenAI** developer tools: Practical usage of tools such as **Github Copilot, Claude cod**e, or similar AI coding assistants to improve developer productivity, code quality, and delivery speed.* Experience designing, developing, or integrating Generative AI solutions using Large Language Models (LLMs), prompt engineering, **Retrieval-Augmented Generation (RAG), vector databases**, and AI orchestration frameworks.* Ability to learn and adapt in a rapidly evolving space: Demonstrates curiosity and continuous learning as GenAI tools, frameworks, and best practices evolve quickly.* Applied knowledge of GenAI tools in real use cases: Proven experience applying GenAI to solve real business or engineering problems (e.g., data processing, automation, assistants, recommendations, or decision support).* Knowledge of **Salesforce Marketing Cloud** & **Salesforce Sales Cloud**.* Knowledge of **Apex, Lightning Web Components, Salesforce Flow, Salesforce Data Modeling, AMP scripting.*** Knowledge of Salesforce AI technologies, including **Einstein AI, Agentforce,** Prompt Builder, and Data Cloud.* Knowledge on integrating Salesforce with enterprise applications, APIs, middleware, identity providers, and external systems.* Understanding Salesforce governance, platform limits, release management, and scalable solution design.**What You Will Get:**Working with a Fortune 100 leader, you can build your career on a global scale and take advantage of development opportunities with emerging technologies. Weโ€™ve created an inclusive environment for you to explore your passions, make an impact and do the work that really matters. Join Us.**Additional Information:**This position will be based out of either our Chicago, IL or Peoria, IL offices.#LI#BI (used to post on Built In Chicago)**About Caterpillar**Caterpillar Inc. is the worldโ€™s leading manufacturer of construction and mining equipment, off-highway diesel and natural gas engines, industrial gas turbines and diesel-electric locomotives. For nearly 100 years, weโ€™ve been helping customers build a better, more sustainable world and are committed and contributing to a reduced-carbon future. Our innovative products and services, backed by our global dealer network, provide exceptional value that helps customers succeed.### ### **Summary Pay Range:**$112,710.00 - $183,140.00Compensation and benefits offered may vary depending on multiple individualized factors, job level, market location, job-related knowledge, skills, individual performance and experience. Please note that salary is only one component of total compensation at Caterpillar.**Benefits:**Subject to plan eligibility, terms, and guidelines. This is a summary list of benefits.* Medical, dental, and vision benefits\** Paid time off plan (Vacation, Holidays, Volunteer, etc.)\** 401(k) savings plans\** Health Savings Account (HSA)\** Flexible Spending Accounts (FSAs)\** Health Lifestyle Programs\** Employee Assistance Program\** Voluntary Benefits and Employee Discounts\** Career Development\** Incentive bonus\** Disability benefits* Life Insurance* Parental leave* Adoption benefits* Tuition Reimbursement \* These benefits also apply to part-time employees### ### ### Visa Sponsorship is not available for this position.**Posting Dates:**July 31, 2026 - August 16, 2026 #J-18808-Ljbffr