Agentforce Jobs in Allen, TX (NOW HIRING)

Job Summary:
PepsiCo is a global leader in the food and beverage industry, known for its extensive portfolio of beloved brands. They are seeking an AI Enterprise Platform Architect to define solution architecture patterns and govern enterprise SaaS environments, ensuring consistent delivery across platforms while managing complex AI/ML projects.
Responsibilities:
• Define solution architecture patterns for Agentforce and AssistNow implementations, including how agent capabilities are designed, integrated, and governed across enterprise SaaS environments.
• Document, maintain, and continuously update engineering principles, governance framework, and reusable patterns to ensure consistent delivery and reduce bespoke implementations across platforms.
• Work with enterprise platform teams to ensure solution architectures are reviewed and approved per established patterns; govern edge use cases and deviations via controlled, case-by-case review.
• Enable adoption through clear documentation and guidance so delivery teams can implement solutions consistently across Agentforce and AssistNow, aligned to platform standards and governance expectations.
• Moderate – Significant autonomy in the technical aspects of AI model development and implementation, working under the strategic direction provided by the Senior AI Solutions Manager.
• Moderate – Operates with general guidance from the Senior AI Solutions Manager, with regular updates for alignment and support.
• High – The role requires managing complex AI/ML projects, working with large datasets, and ensuring successful integration with existing systems while maintaining scalability.
• Yes – Regular interaction with Data Science, Engineering, IT, digital products and business stakeholders to ensure effective AI solution deployment.
Qualifications:
Required:
• Bachelor’s degree in Computer Science, Information Systems, Engineering, or a related field (or equivalent practical experience).
• 12+ years in enterprise architecture / platform engineering / solution architecture, with experience designing and governing enterprise-scale platforms.
• Proven experience architecting AI/agentic solutions in production, including security, governance, auditability, and operability.
• Must-have SaaS agentic platform experience:
• Salesforce Agentforce architecture experience (required) including agent/action design, security model, and enterprise integration patterns.
• ServiceNow AssistNow/Now Assist architecture experience (required) including ITSM/Knowledge patterns, ACL/security model, and enterprise integration patterns.
• Enterprise SaaS architecture foundation:
• Strong hands-on architecture experience on Salesforce (Sales/Service Cloud, platform security model, integration patterns).
• Strong hands-on architecture experience on ServiceNow (ITSM/Knowledge/Platform, ACL/security model, integration patterns).
• Proficiency in Python, Java, or C (ability to engage engineering teams and design tool/service interfaces).
• Platform architecture for distributed systems, including multi-tenant design and environment isolation (dev/test/prod).
• Strong integration architecture background including API gateway-based patterns, identity integration (SSO/OAuth), and contract-driven interfaces; experience integrating with systems of record such as Salesforce and ServiceNow (SAP integration is a plus).
• Strong operational readiness mindset: defining SLOs, observability standards (logs/metrics/traces), CI/CD gates (testing, security scans, approvals), and production support runbooks.
• Ability to drive adoption through documentation, reference implementations, and enablement of engineers and architects across teams.
• Experience and working knowledge of agentic AI frameworks (e.g., LangChain, CrewAI, MCP, A2A) and deploying AI solutions on AWS/Azure/GCP.
• Strong understanding of designing AI agents (tools/actions, orchestration, memory/state, evaluation) and incorporating advancements in AI/ML responsibly.
Preferred:
• Master’s degree (MBA, MIS, MS in CS/Engineering) preferred.
Company:
PepsiCo is a food and beverage company. Founded in 1898, the company is headquartered in Purchase, USA, with a team of 10001+ employees. The company is currently Late Stage.