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Agent Services Manager Jobs in Rochester, WA (NOW HIRING)

State of Washington

L&I REVENUE AGENT 2

Olympia, WA · On-site

$55K - $74K/yr

Manages a caseload of collection assignments in ARC. * Updates agency databases with the most ... notices, proper service and actions taken. * Documents all actions and interactions in ARC.

New

State of Washington

L&I REVENUE AGENT 2

Olympia, WA · On-site

$55K - $74K/yr

Manages a caseload of collection assignments in ARC. Updates agency databases with the most current ... notices, proper service and actions taken. Documents all actions and interactions in ARC.

New

HB Travels

Online Cruise Booking Agent

Olympia, WA · On-site

We are a travel services company dedicated to helping clients plan and book unforgettable cruise ... Manage itinerary changes, modifications, and cancellations as needed * Deliver outstanding customer ...

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Agent Services Manager information

See Rochester, WA salary details

$12

$27

$62

How much do agent services manager jobs pay per hour?

As of Aug 16, 2026, the average hourly pay for agent services manager in Rochester, WA is $27.69, according to ZipRecruiter salary data. Most workers in this role earn between $21.11 and $31.88 per hour, depending on experience, location, and employer.
Agent Services Manager jobs near you

Account Associate - State Farm Agent Team Member

Michaela Voeller - State Farm Agent

Chehalis, WA • On-site

$40K - $60K/yr

Full-time

Retirement, PTO

Re-posted 5 days ago

Job description

Benefits:
  • License reimbursement
  • 401(k)
  • Bonus based on performance
  • Competitive salary
  • Flexible schedule
  • Opportunity for advancement
  • Paid time off
  • Training & development

ABOUT OUR AGENCY:
I opened my agency in 2023 after working as a State Farm team member, bringing firsthand experience into building a supportive and grounded office. Today, our team includes five members, and we’re focused on growing together in a way that’s intentional and people-centered. I’m married with a young child and enjoy spending time outdoors, gardening, and staying active in our church, which influences the values we bring into the workplace. Giving back to the community is important to us as well, and while we’re still growing, service remains a priority.
We offer a 401k, flexibility, and licensing reimbursement to support both personal and professional growth. Our office culture values humility, honesty, hard work, and teamwork. We’re looking for someone who is coachable, adaptable, a good listener, and motivated to grow — someone who wants to contribute to a positive, collaborative environment while building a meaningful career.
ROLE DESCRIPTION:
As Account Associate - State Farm Agent Team Member for Michaela Voeller - State Farm Agent, you are vital to our daily business operations and customers’ success. You grow our agency through meaningful customer relations and acting as a liaison between customer needs and agency departments. You improve the lives of our customers by proactively marketing relevant products and services.
Grow your career as you better your community. As an attentive, sociable, and sales-minded professional, we are eager to have you on our team.

RESPONSIBILITIES:
  • Manage customer accounts and update information in the database.
  • Assist customers with policy changes and inquiries.
  • Process insurance claims and follow up with customers on claim status.
  • Coordinate with underwriters to ensure timely policy issuance.
QUALIFICATIONS:
  • Strong organizational skills and attention to detail.
  • Excellent customer service and communication skills.
  • Previous experience in insurance or a related field preferred.