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Agent Service Client Jobs in Raleigh, NC (NOW HIRING)

New York Life

Life Insurance Agent

Raleigh, NC

$69K - $130K/yr

New York Life innovatively strides the cutting edge in client servicing, systematically paves the ... Agent income is not guaranteed. Income is dependent upon the sales of each agent. Agent ...

NC Farm Bureau

Insurance Sales Agent

Durham, NC · On-site

$100K/yr

Bring a friendly attitude and a passion for customer service, and we'll invest our resources into ... Keep an accurate log of sales databases, client reports, bookkeeping records, and more to share ...

PLACE

Buyers Agent

Cary, NC · On-site

$50K - $90K/yr

Skilled at establishing rapport, understanding client needs, and providing tailored solutions ... Effective communicator dedicated to delivering exceptional service * Collaborative team member

Place

Buyers Agent

Cary, NC · On-site

Skilled at establishing rapport, understanding client needs, and providing tailored solutions ... Effective communicator dedicated to delivering exceptional service * Collaborative team member

Planright

Sales Agent (Insurance)

Raleigh, NC · On-site +1

$70K - $100K/yr

Conduct client interviews to gather personal, financial, and medical information for insurance ... Prior experience in insurance sales, underwriting, or financial services is highly desirable.

WB Agency

Sales Agent (Insurance)

Raleigh, NC · On-site

$70K - $100K/yr

Conduct client interviews to gather personal, financial, and medical information for insurance ... Prior experience in insurance sales, underwriting, or financial services is highly desirable.

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All JobsAgent Service Client JobsAgent Service Client Jobs in Raleigh, NC

Agent Service Client information

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How much do agent service client jobs pay per hour?

As of Sep 10, 2026, the average hourly pay for agent service client in Raleigh, NC is $17.66, according to ZipRecruiter salary data. Most workers in this role earn between $14.47 and $19.38 per hour, depending on experience, location, and employer.

What is an agent service client?

Agent Service Clients are individuals or organizations that receive assistance, support, or services from an agent, typically in fields such as insurance, real estate, customer service, or travel. The agent acts as an intermediary, helping the client navigate processes, answer questions, and access products or solutions that meet their needs. Agent Service Clients rely on the agent’s expertise and knowledge to ensure their interests are represented and their requests are handled efficiently.

What are the key skills and qualifications needed to thrive as an agent service client?

To thrive as an Agent Service Client, you need strong customer service skills, problem-solving abilities, and typically a high school diploma or equivalent. Familiarity with customer relationship management (CRM) software, ticketing systems, and telecommunication tools is often required. Excellent communication, patience, and active listening help you stand out when addressing client needs. These skills ensure efficient issue resolution and positive client experiences, which are vital for customer retention and business success.

What are the main challenges faced by an agent service client and how can they be managed?

Agent Service Clients often encounter challenges such as handling high call volumes, managing difficult customer interactions, and balancing multiple tasks simultaneously. Success in this role requires strong communication skills, patience, and effective time management. Many organizations provide training and support, and teamwork is essential, as agents often collaborate with colleagues and supervisors to resolve complex issues. Regular feedback and performance reviews can help agents grow and adapt to changing customer needs.

What is the difference between Agent Service Client vs Insurance Agent?

AspectAgent Service ClientInsurance Agent
CredentialsVaries by industry; often requires licensing or certification specific to service sectorRequires state licensing and insurance-specific certifications
Work EnvironmentCustomer service settings, offices, or remoteAgency offices, client meetings, or remote
Employer & IndustryInsurance companies, financial services, or other service industriesInsurance companies, brokerages, or agencies
Search & Comparison IntentUnderstanding client service roles, responsibilities, and qualificationsLearning about insurance sales, policies, and licensing requirements

While both roles involve client interaction, an Agent Service Client focuses on managing existing client relationships and service delivery, whereas an Insurance Agent primarily sells and advises on insurance policies. The credentials, work environment, and industry usage overlap but serve different functions within the client and sales process.

How do I become a customer service agent?

To become a customer service agent, candidates typically need a high school diploma or equivalent and strong communication skills. Relevant experience in customer support, familiarity with computer systems, and sometimes specific training or certifications can improve job prospects. Many roles require the ability to handle inquiries via phone, email, or chat in a fast-paced environment.

What cities near Raleigh, NC are hiring for Agent Service Client jobs?

Cities near Raleigh, NC with the most Agent Service Client job openings:

Agent Service Client jobs near you

Life Insurance Agent

Raleigh, NC

New York Life
Colleges, Universities, and Professional Schools • 11 - 50 employees
Learn more about New York Lifeexternal

$69K - $130K/yr

Full-time

Re-posted 24 days ago

Key responsibilities

  • Build relationships with clients and provide them with suitable insurance and financial products to meet their needs.

  • Educate clients on financial planning and help them achieve their long-term financial goals.

  • Establish and maintain long-term client relationships through professional networking and prospecting.

Job description

The New York Life Insurance Agent’s role is all about building relationships with and providing the right products and services that can best meet the needs of their clients. Adding up to a rewarding career with a company that insists on doing right by their customers is simply part of who we are. What is expected of our Agents?
  • Ability to understand the needs and financial concerns of clients.
  • Ability to educate clients on how to plan ahead for the future financially so that they are prepared for unfortunate life events/ circumstances they may encounter.
  • Promote customized ways for clients to achieve their long-term financial goals.
  • Cultivating relationships, with a view to helping every family member or individual pursue financial security
  • Ability to build an insurance and financial practice through establishing professional networks and prospecting for new clients.
  • Providing compassion and guidance to clients when unfortunate life circumstances arise.
  • Having a clear focus on developing and maintaining long-term bonds with clients, resulting in trust and continuity of client relationship over time.
Qualities that we look for in our Agents:
  • Sales experience preferred, but not required.
  • Entrepreneurial mindset.
  • Strong communication skills both written and verbal.
  • Desire to help families and businesses to address their financial needs.
  • Strong business acumen.
  • Professional business demeanor.
  • Perseverance in the face of a challenge
  • Ability to engage your community and leverage personal networks/contacts
How we will compensate you: You have the power to determine your own income with our commission-based compensation. In 2022, the average income of our agents under the N8 and N9 Agent’s Contract who met annual minimum sales production requirements was $115,917.¹ Individual agent performance will determine your income. Benefits include medical, dental, vision, life, and disability insurance, as well as a 401(k) and pension.² New York Life has been helping generations of Americans attaining their financial goals through our nation-wide agent force for more than 175 years. Our agents’ abilities are advanced through our award-winning training, product offerings, agent support, opportunity for advancement, personal and professional growth, and broad-spectrum marketing. New York Life innovatively strides the cutting edge in client servicing, systematically paves the way for success with tested processes and is actively immersed with you in achieving your desired career objectives. Build relationships with clients and help them achieve their financial goals, while building a great career for yourselves in the process. Utilizing our expansive product lines, our Agents work to guide individuals, families and businesses towards the financial goals that they envision. That is no easy task, but for the right person it can be a truly rewarding career with the potential for growth opportunities. 1 Based on 2022 company data for 7,603 agents operating under our N9 and N8 Agent’s Contracts in all states, without persistency bonus, who were active as of December 31, 2022. N9 is the current contract for new financial professionals. N8 contracts were issued to new financial professionals prior to April 2004. Contracts determine your compensation and benefits. Sales production requirements are determined annually by the company. Historical agent incomes are provided for informational purposes only. Agent income is not guaranteed. Income is dependent upon the sales of each agent. Agent compensation is commission-based and determined through the ledger process. Overall compensation includes positive income credits for commissions based on actual sales and certain allowances or incentives, if eligible, based upon persistency and production, as well as debits associated with commission reversals, authorized expenses, and other items. Each credit and debit posted to the Agent’s Ledger is part of determining the agent’s compensation and no individual credit posted to the ledger is earned until the ledger reconciliation process is complete. Agents receive payments equal to the positive balance on the Agent’s Ledger after the credits and debits are applied.2 This is necessarily brief and provides only general descriptions of the benefits available to eligible agents under the applicable plans. Specific terms, such as eligibility and benefits, are determined only by the terms and conditions contained in the relevant plan documents. In the event of any conflict between the information herein and the provisions of the plan documents, the plan documents will govern. The company reserves the right to amend or terminate the benefit plans described herein at any time for any reason. New York Life Insurance Company is an equal opportunity employer M/F/Veteran/Disability/Sexual Orientation/Gender Identity SMRU 5058863.2 Exp. 04/30/2024
NorCal Orange logo

About NorCal Orange

Sourced by ZipRecruiter

Industry

Colleges, universities, and professional schools

Company size

11 - 50 Employees

Headquarters location

Syracuse, NY, US

View All NorCal Orange Jobs