1

Agent In Charge Jobs in Buffalo, NY (NOW HIRING)

-Interested in long-term career growth -Day shift only: Office closes at 6pm. -Will work between ... We look for leaders who are responsible, passionate, and innovative as they take charge of day-to ...

Store Manager

Niagara Falls, NY · On-site

$19 - $20.50/hr

-Interested in long-term career growth -Day shift only: Office closes at 6pm. -Will work between ... We look for leaders who are responsible, passionate, and innovative as they take charge of day-to ...

... lead that charge. What We Do: We sit at the intersection of technology strategy and real-world ... in our Digital Integration & Architecture practice, you'll be an enterprise-scale change agent ...

Agent In Charge information

See Buffalo, NY salary details

$28.1K

$79.4K

$162.3K

How much do agent in charge jobs pay per year?

As of Sep 12, 2026, the average yearly pay for agent in charge in Buffalo, NY is $79,357.00, according to ZipRecruiter salary data. Most workers in this role earn between $33,900.00 and $126,400.00 per year, depending on experience, location, and employer.

What are the responsibilities of an Agent in Charge?

An Agent In Charge is typically responsible for overseeing the operations and personnel within a specific office or division, often within law enforcement or federal agencies. They manage staff, coordinate investigations, ensure compliance with policies, and serve as the point of contact between upper management and field agents. Their role includes administrative duties, training oversight, and ensuring the effective execution of the agency's mission. The Agent In Charge plays a critical leadership role in maintaining discipline, efficiency, and operational success.

How does an Agent in Charge balance supervisory duties with fieldwork responsibilities?

As an Agent In Charge, you will often need to juggle managerial tasks—such as overseeing agents, coordinating investigations, and ensuring compliance with protocols—alongside participating in active field operations. This balance requires strong delegation skills, effective time management, and the ability to shift focus between administrative oversight and hands-on investigative work. Successful Agents In Charge typically establish clear communication channels and prioritize regular briefings to stay informed on both team progress and case developments. Emphasizing teamwork and empowering agents helps ensure that both leadership and operational goals are met efficiently.

What are the key skills and qualifications needed to thrive as an Agent in Charge, and why are they important?

To thrive as an Agent In Charge, you need strong leadership abilities, investigative experience, and typically a bachelor's degree in criminal justice or a related field. Familiarity with law enforcement databases, case management systems, and possibly specialized certifications (such as those from the FBI or DEA) is often required. Exceptional decision-making, communication, and team management skills help you excel in coordinating operations and guiding agents. These skills ensure effective oversight, operational efficiency, and the successful completion of complex investigations.

What is the difference between Agent In Charge vs Security Supervisor?

AspectAgent In ChargeSecurity Supervisor
Required CredentialsSecurity license, training certificationsSecurity license, supervisory training
Work EnvironmentSecurity agencies, law enforcement supportPrivate security teams, corporate security
Employer & Industry UsageSecurity firms, law enforcement agenciesPrivate companies, security firms
Common Search & ComparisonYesNo

In summary, an Agent In Charge typically holds specific licensing and works within security agencies or law enforcement support roles, focusing on operational responsibilities. A Security Supervisor oversees security staff and manages security protocols within private or corporate settings. While both roles require security credentials, their scope and work environment differ significantly.

What cities near Buffalo, NY are hiring for Agent In Charge jobs?

Cities near Buffalo, NY with the most Agent In Charge job openings:

Store Manager

Niagara Falls, NY

$19 - $20.50/hr

Full-time

Medical, Retirement

Re-posted 26 days ago


Job description

-Interested in long-term career growth
-Day shift only: Office closes at 6pm.
-Will work between multiple stores in the district.
-This location is closed on Sundays.
-Weekly Pay
-Motivated to learn new skills.

Compensation

Starting Pay Range: $19.00-$20.50 Hourly

The Store Manager oversees the daily operations of one or more self-storage locations with limited direct supervision. This role ensures the facility meets high cleanliness standards, maintains financial accuracy through effective reporting and controls, and consistently delivers operational excellence. The Store Managers are accountable for building customer relationships through in-person and phone interactions, presenting a structured sales process, and managing customer accounts.

Extra Space Storage is thelargestself-storage company in the United States by store count, with over 4,000 stores nationwide. We look for leaders who are responsible, passionate, and innovative as they take charge of day-to-day operations at our beautiful self-storage facilities.

Benefits We Offer You
  • A work/life balance that includes daytime hours with the potential for Sundays off (dependent on location)

  • Outstanding company culture withgrowthopportunitiesthroughout theU.S.

  • Competitive starting pay.

  • Paid Time Offaccrued throughout the year,increasing with years of service

  • Generous 401(k) match with Traditional and/or ROTH choices.

  • Affordable medical benefit options with up to a $1k annual Health Savings Account employer contribution.

  • EXTRAHealthy Wellness Programwith rewardstowards your medical premium.

  • BenefitHubdiscounts: apparel, auto, electronics, entertainment, pets, travel, etc.

Your Responsibilities
  • Build and maintain strong customer relationships by identifying storage needs and providing tailored solutions.

  • Maximize sales objectives through unit rentals, unit insurance, and moving supplies.

  • Ensure our highest standards of cleanliness are met through continuous maintenance (e.g., sweeping, mopping, grounds maintenance, etc.) of the site, including the office, and the interior and exteriors of the storage building and surrounding areas.

  • Perform daily site safety inspections, including lock checks.

  • Address and resolve customer concerns related to billing, security, auctions, and proper site usage

  • Handle cash transactions, balance receipts, follow up on delinquent payments, process customer payments, and complete daily bank deposits.

  • Oversee routine administrative tasks, including maintaining auction files, following up on delinquent accounts, monitoring store budgets, and prepare and deliver bank deposits. .

  • Protect our strong company culture by establishing and maintaining professional relationships with all Extra Space employees.

  • Perform additional duties as assigned.


Your Qualifications

  • 2+ years of customer-facing work experience.

  • Leadership experience preferred but not required.

  • Sale experience preferred.

  • Current valid driver's license and access to a reliable personal vehicle; except in New York City and Brooklyn.

  • High School diploma or GED is required; college education is a plus.

Work Environment & Physical Requirements

  • Perform indoor and outdoor job responsibilities ranging from sedentary desk work to physical job duties with varying physical demands and exposure to seasonal weather conditions.

  • Regular tasks include standing, walking, climbing stairs, bending, sitting, and lifting.

  • Regularly required to lift or move items up to 35 lbs. and occasionally up to 50 lbs.

Find additional career opportunities at careers.extraspace.com

If you have experience in any of the following types of jobs, we encourage you to apply: Assistant Store Manager, Key Holder or Key Carrier, Retail or Shift Supervisor, Sales Lead, Customer Service Team Lead, Customer Service Manager, Retail Associate, Store Associate, Hospitality and Hotel, Front Desk Agent, Leasing Agent, Rental Agent (i.e. car rental, RV rental, storage rental, apartment rental, etc.) Property Management, Retail Sales.

If you are a current Extra Space employee, please apply through Jobs Hubin Workday.

We are anequal opportunityemployer andvalue diversityat our company. Wedo not discriminateon the basis of race, religion, color, national origin, gender, sexual orientation, age, marital status, veteran status, or disability status.

Applications Deadline: Applications will be accepted until the position is filled.

The posted pay range for this position may include values below the applicable minimum wage. Extra Space complies with all federal, state and local wage laws and does not pay employees below the legally mandated minimum wage.