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Agent In Charge Jobs in Massachusetts (NOW HIRING)

Columbia Care

Senior, Retail Associate

Chelmsford, MA · On-site

$15.50 - $18.75/hr

The Senior Sales Associate may hold a state designation as the manager on duty, key holder or agent in charge. Major Areas of Responsibility include: Ensures all intake forms and other paperwork is ...

TGS Global

Senior, Retail Associate

Chelmsford, MA · On-site

$15.50 - $18.75/hr

The Senior Sales Associate may hold a state designation as the manager on duty, key holder or agent in charge. Major Areas of Responsibility include: • Ensures all intake forms and other paperwork ...

CSM

Front Desk Agent| Courtyard Woburn

Woburn, MA · On-site

$17.44/hr

This position successfully manages person in charge duties during the overnight shift, including showing sound judgment in making independent decisions and ensuring security protocols are being ...

Cummins

Electrical Qualification Agent

Boston, MA · On-site +1

$78K - $118K/yr

Act as a qualification agent of Electrical systems, including medium(high) and low voltage power systems in a variety of environments: * Generator installations and service * Electric vehicle charger ...

Cummins

Electrical Qualification Agent

Boston, MA

Act as a qualification agent of Electrical systems, including medium(high) and low voltage power systems in a variety of environments: * Generator installations and service * Electric vehicle charger ...

Cummins

Electrical Qualification Agent

Boston, MA

Act as a qualification agent of Electrical systems, including medium(high) and low voltage power systems in a variety of environments: * Generator installations and service * Electric vehicle charger ...

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Agent In Charge information

What are the responsibilities of an Agent in Charge?

An Agent In Charge is typically responsible for overseeing the operations and personnel within a specific office or division, often within law enforcement or federal agencies. They manage staff, coordinate investigations, ensure compliance with policies, and serve as the point of contact between upper management and field agents. Their role includes administrative duties, training oversight, and ensuring the effective execution of the agency's mission. The Agent In Charge plays a critical leadership role in maintaining discipline, efficiency, and operational success.

How does an Agent in Charge balance supervisory duties with fieldwork responsibilities?

As an Agent In Charge, you will often need to juggle managerial tasks—such as overseeing agents, coordinating investigations, and ensuring compliance with protocols—alongside participating in active field operations. This balance requires strong delegation skills, effective time management, and the ability to shift focus between administrative oversight and hands-on investigative work. Successful Agents In Charge typically establish clear communication channels and prioritize regular briefings to stay informed on both team progress and case developments. Emphasizing teamwork and empowering agents helps ensure that both leadership and operational goals are met efficiently.

What are the key skills and qualifications needed to thrive as an Agent in Charge, and why are they important?

To thrive as an Agent In Charge, you need strong leadership abilities, investigative experience, and typically a bachelor's degree in criminal justice or a related field. Familiarity with law enforcement databases, case management systems, and possibly specialized certifications (such as those from the FBI or DEA) is often required. Exceptional decision-making, communication, and team management skills help you excel in coordinating operations and guiding agents. These skills ensure effective oversight, operational efficiency, and the successful completion of complex investigations.

What is the difference between Agent In Charge vs Security Supervisor?

AspectAgent In ChargeSecurity Supervisor
Required CredentialsSecurity license, training certificationsSecurity license, supervisory training
Work EnvironmentSecurity agencies, law enforcement supportPrivate security teams, corporate security
Employer & Industry UsageSecurity firms, law enforcement agenciesPrivate companies, security firms
Common Search & ComparisonYesNo

In summary, an Agent In Charge typically holds specific licensing and works within security agencies or law enforcement support roles, focusing on operational responsibilities. A Security Supervisor oversees security staff and manages security protocols within private or corporate settings. While both roles require security credentials, their scope and work environment differ significantly.

What cities in Massachusetts are hiring for Agent In Charge jobs?

Cities in Massachusetts with the most Agent In Charge job openings:

Agent In Charge jobs near you

Senior, Retail Associate

Chelmsford, MA • On-site

Columbia Care
See more jobs at Columbia Careexternal

$15.50 - $18.75/hr

Full-time

Re-posted 7 days ago

Job description

Reports to: General Manager or Manager, Retail Ops

Position Overview: Under general supervision, Sales Associates, Senior provide guidance and education to each patient with medical marijuana needs. Associates assist every patient to ensure the patient is receiving the correct medication that will best benefit the patient's specific illness and medical condition. The Senior Sales Associate may hold a state designation as the manager on duty, key holder or agent in charge.


Major Areas of Responsibility include:
Ensures all intake forms and other paperwork is properly completed and filed correctly, then enters all appropriate information in the system for future reference.
Confirms patient purchase limits prior to admission into the consultation area and informs the appropriate pharmacist of such limits.
Provide Exceptional Customer Care by promoting and maintaining positive customer relations.
Respond to calls or emails from customers requesting product, training, and general information.
Management of patient records through the use of Biotrack.
Maintenance and update of databases as needed.
Fulfillment of customer orders.
Responsible for the sales and promotion of all Columbia Care products.
Build and maintain a high level of integrity and trust for specific products.


Minimum Qualifications (Skills, Knowledge & Abilities):
Must be at least 21 years of age.
Associates or bachelor's degree preferred.
4 years of direct customer service experience required.
Retail experience preferred.
Experience as a key holder/lead preferred.
Experience with Point-of-Sales systems.
Understanding of and experience with Windows Operating System, Microsoft Outlook.


Travel %: 0
FLSA status: Non-exempt
Additional Abilities Required:
While performing the duties of this job, the employee is required to stand, walk, or sit for extended periods of time, use hands to perform manual tasks, and lift or move up to 10 pounds (or more with assistance). Must be able to speak and communicate verbally
with co-workers, customers, vendors, etc. The noise level in the work environment is usually moderate.
Note: Nothing in this job description restricts the company's right to assign or reassign duties and responsibilities to this position at any time. Reasonable accommodations may be made in appropriate circumstances to enable individuals to perform the essential functions of the position.

Columbia Care is one of the largest and most experienced cultivators, manufacturers and providers of cannabis products and related services, with licenses in 18 U.S. jurisdictions and the EU. Columbia Care operates 130 facilities including 99 dispensaries and 31 cultivation and manufacturing facilities, including those under development. Columbia Care is one of the original providers of medical cannabis in the U.S. and now delivers industry-leading products and services to both the medical and adult-use markets. In 2021, the company launched Cannabist, its new retail brand, creating a national dispensary network that leverages proprietary technology platforms.

The company offers products spanning flower, edibles, oils, and tablets, and manufactures popular brands including Seed & Strain, Triple Seven, gLeaf, Classix, Plant Sugar, Press, Amber and Platinum Label CBD. For more information on Columbia Care, please visit www.col-care.com.

Recognized for its comprehensive benefits, ongoing training opportunities and commitment to diversity, equity inclusion both internally and with external vendors, Columbia Care has earned a spot on mg Magazine's America's Top Cannabis Industry Employers list.

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