Long Branch, NJ · On-site
$20 - $22/hr
The Contact Center Agent assists customers and businesses via telephone, chats, and email to deliver the best in service customer experience within our call center department. The Agent will take and ...
Long Branch, NJ · On-site
$20 - $22/hr
The Contact Center Agent assists customers and businesses via telephone, chats, and email to deliver the best in service customer experience within our call center department. The Agent will take and ...
Long Branch, NJ · On-site
$22 - $25/hr
The Contact Center Agent assists customers and businesses via telephone, chats, and email to deliver the best in service customer experience within our call center department. The Agent will take and ...
Long Branch, NJ · On-site
$22 - $25/hr
The Contact Center Agent assists customers and businesses via telephone, chats, and email to deliver the best in service customer experience within our call center department. The Agent will take and ...
$20 - $22/hr
The Contact Center Agent assists customers and businesses via telephone, chats, and email to deliver the best in service customer experience within our call center department. The Agent will take and ...
$20 - $22/hr
The Contact Center Agent assists customers and businesses via telephone, chats, and email to deliver the best in service customer experience within our call center department. The Agent will take and ...
Contact Center Agent Members Achieve More isn't just a tagline for us, it's part of everything we do! We're looking for passionate individuals to join our team to help us maintain that focus every ...
Contact Center Agent Members Achieve More isn't just a tagline for us, it's part of everything we do! We're looking for passionate individuals to join our team to help us maintain that focus every ...
$13.50 - $18.25/hr
The Contact Center Agent is responsible for providing exceptional member service, achieving sales goals, and meeting quality assurance (QA) benchmarks by applying excellent product knowledge, strong ...
$13.50 - $18.25/hr
The Contact Center Agent is responsible for providing exceptional member service, achieving sales goals, and meeting quality assurance (QA) benchmarks by applying excellent product knowledge, strong ...
Bay City, MI · On-site
$15 - $20.50/hr
The Contact Center Agent is responsible for providing exceptional member service, achieving sales goals, and meeting quality assurance (QA) benchmarks by applying excellent product knowledge, strong ...
Bay City, MI · On-site
$15 - $20.50/hr
The Contact Center Agent is responsible for providing exceptional member service, achieving sales goals, and meeting quality assurance (QA) benchmarks by applying excellent product knowledge, strong ...
$15 - $20.50/hr
The Contact Center Agent is responsible for providing exceptional member service, achieving sales goals, and meeting quality assurance (QA) benchmarks by applying excellent product knowledge, strong ...
$15 - $20.50/hr
The Contact Center Agent is responsible for providing exceptional member service, achieving sales goals, and meeting quality assurance (QA) benchmarks by applying excellent product knowledge, strong ...
ELGA Credit Union Contact Center Agent I Department: Contact Center Location: Grand Blanc, MI Reports To: Contact Center Manager Classification: Non-Exempt Role: The External Agent I is responsible ...
ELGA Credit Union Contact Center Agent I Department: Contact Center Location: Grand Blanc, MI Reports To: Contact Center Manager Classification: Non-Exempt Role: The External Agent I is responsible ...
$13.75 - $18.75/hr
ELGA Credit Union Contact Center Agent I Department: Contact Center Location: Grand Blanc, MI Reports To: Contact Center Manager Classification: Non-Exempt Role: The External Agent I is responsible ...
$13.75 - $18.75/hr
ELGA Credit Union Contact Center Agent I Department: Contact Center Location: Grand Blanc, MI Reports To: Contact Center Manager Classification: Non-Exempt Role: The External Agent I is responsible ...
Grand Blanc, MI · On-site
$13.75 - $18.75/hr
ELGA Credit Union Contact Center Agent I Department: Contact Center Location: Grand Blanc, MI Reports To: Contact Center Manager Classification: Non-Exempt Role: The External Agent I is responsible ...
Grand Blanc, MI · On-site
$13.75 - $18.75/hr
ELGA Credit Union Contact Center Agent I Department: Contact Center Location: Grand Blanc, MI Reports To: Contact Center Manager Classification: Non-Exempt Role: The External Agent I is responsible ...
Bilingual Contact Center Agent Location: Albuquerque, NM Department: Contact Center Pay Type: Hourly- Full Time Hourly Rate: $16.00 per hour Schedule: Monday-Saturday availability required between ...
Bilingual Contact Center Agent Location: Albuquerque, NM Department: Contact Center Pay Type: Hourly- Full Time Hourly Rate: $16.00 per hour Schedule: Monday-Saturday availability required between ...
$16 - $17/hr
Contact Center Agent Join our team as a member-focused Contact Center Agent at IHMVCU! We're committed to creating a collaborative and supportive workplace where everyone has the opportunity to ...
$16 - $17/hr
Contact Center Agent Join our team as a member-focused Contact Center Agent at IHMVCU! We're committed to creating a collaborative and supportive workplace where everyone has the opportunity to ...
Mechanicsburg, PA · On-site
$15.50 - $20.75/hr
Job Type Full-time, Temporary Description The Contact Center Agent serves as the first point of contact for customers and internal partners, handling routine inquiries and service requests across ...
Mechanicsburg, PA · On-site
$15.50 - $20.75/hr
Job Type Full-time, Temporary Description The Contact Center Agent serves as the first point of contact for customers and internal partners, handling routine inquiries and service requests across ...
Contact Center Agent Farmington Hills, Michigan Category: Customer Service Job Type: Contract ... Understanding of our client's core products and services with the ability to recognize an ...
Contact Center Agent Farmington Hills, Michigan Category: Customer Service Job Type: Contract ... Understanding of our client's core products and services with the ability to recognize an ...
Annapolis, MD · On-site
$16 - $21.75/hr
Contact Center Agent At Immersion Consulting, we're driven by a simple mission: deliver meaningful work that makes a real impact. We support Federal agencies with high-quality customer experience ...
Annapolis, MD · On-site
$16 - $21.75/hr
Contact Center Agent At Immersion Consulting, we're driven by a simple mission: deliver meaningful work that makes a real impact. We support Federal agencies with high-quality customer experience ...
$15.50 - $20.75/hr
Description The Contact Center Agent serves as the first point of contact for customers and internal partners, handling routine inquiries and service requests across phone and digital channels. This ...
$15.50 - $20.75/hr
Description The Contact Center Agent serves as the first point of contact for customers and internal partners, handling routine inquiries and service requests across phone and digital channels. This ...
Mechanicsburg, PA · On-site
$15.50 - $20.75/hr
Job Type Full-time, Temporary Description The Contact Center Agent serves as the first point of contact for customers and internal partners, handling routine inquiries and service requests across ...
Mechanicsburg, PA · On-site
$15.50 - $20.75/hr
Job Type Full-time, Temporary Description The Contact Center Agent serves as the first point of contact for customers and internal partners, handling routine inquiries and service requests across ...
Harrisburg, PA · On-site
$18/hr
Contact Center Agent provides superior member service pertaining to Member Services, Digital Banking, or Card Services. This would include but not limited to handling general account inquiries, share ...
Harrisburg, PA · On-site
$18/hr
Contact Center Agent provides superior member service pertaining to Member Services, Digital Banking, or Card Services. This would include but not limited to handling general account inquiries, share ...
University Park, MD · On-site
$16.25 - $22/hr
Contact Center Agent Department: Patient Services Supervisor: Health Center Manager Location: On-Site Hyattsville, MD Classification: Non-Exempt Synopsis: The Call Center Agent serves as the first ...
University Park, MD · On-site
$16.25 - $22/hr
Contact Center Agent Department: Patient Services Supervisor: Health Center Manager Location: On-Site Hyattsville, MD Classification: Non-Exempt Synopsis: The Call Center Agent serves as the first ...
Hyattsville, MD · On-site
$18 - $22/hr
Contact Center Agent Department: Patient Services Supervisor: Health Center Manager Location: On-Site Hyattsville, MD Classification: Non-Exempt Synopsis: The Call Center Agent serves as the first ...
Quick apply
Hyattsville, MD · On-site
$18 - $22/hr
Contact Center Agent Department: Patient Services Supervisor: Health Center Manager Location: On-Site Hyattsville, MD Classification: Non-Exempt Synopsis: The Call Center Agent serves as the first ...
$11.06 - $12.63
5% of jobs
$12.63 - $14.20
5% of jobs
$15.45 is the 25th percentile. Wages below this are outliers.
$14.20 - $15.78
18% of jobs
The median wage is $17.21 / hr.
$15.78 - $17.35
23% of jobs
$17.35 - $18.92
15% of jobs
$20.10 is the 75th percentile. Wages above this are outliers.
$18.92 - $20.50
11% of jobs
$20.50 - $22.07
7% of jobs
$22.07 - $23.65
3% of jobs
$23.65 - $25.22
5% of jobs
$25.22 - $26.79
3% of jobs
$26.79 - $28.37
3% of jobs
$11
$18
$28
$20 - $22/hr
Full-time
Posted 16 days ago
Summary/Purpose of the Position:
We are currently looking for enthusiastic individuals to join our team as Contact Center Agents at our Long Branch, NJ office. The Agent’s goal will be to ensure a positive customer experience and contribute to the overall success of the Customer Service Department.
The Contact Center Agent assists customers and businesses via telephone, chats, and email to deliver the best in service customer experience within our call center department. The Agent will take and process orders, resolve customer issues, process changes/cancellations to order delivery, and provide issue resolution. This role acts as a point of contact for our customers, maintaining a positive image and providing customer-obsessed service.
Essential Duties, Functions and/or Responsibilities:
The Contact Center Agent is the first point of contact for our customers, handling inbound and outbound calls, email and chats, resolving issues providing the best customer service experience.
The Agent will take and process orders, process changes and cancellations of order deliveries while maintaining the highest level of professionalism and customer satisfaction.
Assist customers with inquiries, issues, and product information.
Maintain a thorough understanding of products and technology through vendor seminars and training sessions
Meet performance targets and metrics as defined by the call center manager.
Indirectly responsible for product quality
Other duties as assigned
Education and/or Work Experience Requirements:
High school diploma or GED required
At least 1 year of Customer service experience is required with excellent verbal and written communication skills and comfortable interacting with customers over the phone.
Experience in a contact center customer service, retail or hospitality environment.
Experience with Microsoft Office, and a willingness to learn new software.
Experience with Point of Sale (POS) system or Salesforce type of CRM is a plus.
Physical Requirements:
Ability to safely and successfully perform essential job functions in accordance with the ADA, FMLA, and other federal, state, and local standards, including meeting qualitative and/or quantitative productivity standards.
Ability to maintain regular and timely attendance in accordance with the ADA, FMLA, and other federal, state, and local regulations.
This position requires applicants to be authorized to work in the US without sponsorship; TestEquity does not sponsor applicants for work visas.
TestEquity provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state, or local laws.
This policy applies to all terms and conditions of employment, including recruiting, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation, and training.
