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Agent Agente De Perception information

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How much do agent agente de perception jobs pay per hour?

As of Jun 7, 2026, the average hourly pay for agent agente de perception in the United States is $30.15, according to ZipRecruiter salary data. Most workers in this role earn between $23.56 and $39.66 per hour, depending on experience, location, and employer.

Central Reservation Agent - Palace

Station Casinos

Las Vegas, NV

$15.25 - $19/hr

Full-time

Posted 18 days ago

Station Casinos rating

6.7

Company rating: 6.7 out of 10

Based on 52 frontline employees who took The Breakroom Quiz

76th of 135 rated casinos

Job description

Central Reservations Agent (Agente de la Centralde Reservaciones)

Description:

It is the responsibility of the Central Reservation Specialtyagent to serve as a vital link between Room reservations, the Casinodepartment and the Sales department at the individual properties. Answerall incoming calls to the Casino/Group/Wholesale phone lines fromoutside or within the company. Position duties encompass all aspects ofgreat Guest service when assisting both our internal and external Guestswith incoming calls, and inquiries regarding rooms, group masters, andCasino information. Perform responsibilities in accordance with allCompany standards, policies and procedures.

Qualifications:

Minimum 6 months' work experience in a customer serviceposition, preferably within the hospitality industry. Assist our VIPGuests with requests for room reservations, event reservations andspecial room blocks as requested. Input all required information intothe Casino Tracking system to ensure Guests are appropriately coded toevents. Excellent oral communication skills, strong interpersonal skillsand professional behavior to effectively handle all issues, which may besensitive in nature. Ability to communicate and listen effectively withGuests, Team Members and Management.

Descripcion:

Es responsabilidad del Agente de Especialidades de la Centralde Reservaciones servir como un enlace vital entre las reservas dehabitaciones, el departamento de Casino y el departamento de ventas enlas propiedades individuales. Responder todas las llamadas entrantes alas lineas telefonicas de Casino / Grupo / Mayorista desde fuera odentro de la compania. Los deberes del puesto abarcan todos los aspectosde un excelente servicio para los huespedes al ayudar a nuestroshuespedes internos y externos con las llamadas entrantes y las consultasrelacionadas con las habitaciones, los maestros de grupo y lainformacion del casino. Desempenar las responsabilidades de acuerdo contodos los estandares, politicas y procedimientos de laCompania.

Calificaciones:

6 meses de Experiencia laboral minima en un puesto de servicioal cliente, preferiblemente dentro de la industria hotelera. Ayudar anuestros huespedes VIP con solicitudes de reservacion de habitaciones,reservaciones de eventos y bloques de habitaciones especiales segun losolicitado. Ingresar toda la informacion requerida en el sistema deseguimiento del casino para asegurarse de que los huespedes estencorrectamente codificados para los eventos. Excelentes habilidades decomunicacion oral, solidas habilidades interpersonales y comportamientoprofesional para manejar eficazmente todos los problemas, que pueden serde naturaleza delicada. Capacidad para comunicarse y escuchar de maneraefectiva con los Huespedes, los Miembros del Equipo y laAdministracion.

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