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Agent Agente Centre Appel information

What is the difference between Agent Agente Centre Appel vs Customer Service Representative?

AspectAgent Agente Centre AppelCustomer Service Representative
CredentialsBasic customer service skills, sometimes certifications in communicationSimilar credentials, often with additional training in product knowledge
Work EnvironmentCall centers, office settings, remote optionsCall centers, retail, or office environments
Industry UsageCommonly used in call centers across various industriesUsed across retail, telecom, finance, and more
Search & Comparison IntentHigh overlap, often compared for similar rolesCommonly searched as alternative or related role

Both roles involve handling customer inquiries via phone or digital channels, requiring strong communication skills. While the Agent Agente Centre Appel typically refers to call center agents in a French-speaking context, Customer Service Representatives may work in various industries and settings. The roles are similar in credentials and work environment, with slight differences based on industry terminology and specific job functions.

What cities are hiring for Agent Agente Centre Appel jobs?

Cities with the most Agent Agente Centre Appel job openings:

What are popular job titles related to Agent Agente Centre Appel jobs?

For Agent Agente Centre Appel jobs, the most frequently searched job titles are:

Infographic showing various Agent Agente Centre Appel job openings in the United States as of September 2026, with employment types broken down into 86% Full Time, 11% Part Time, and 3% Contract. Highlights an 78% Physical, 2% Hybrid, and 20% Remote job distribution.

Call Center Remote Customer Service Representative

Remote

Vimo
See more jobs at Vimoexternal

$19/hr

Other

Medical, Retirement, PTO

Re-posted 21 days ago

Job description

Call Center Remote Customer Service Representative

Salary Range $17.00 - $19.00 Hourly Position Type Full Time

Description

It's truly an exciting time to be a part of VImo! We are hiring Remote Customer Service Representatives to join our elite teams. Despite everything we are facing in our communities and our country right now, Vimo is coming together as a team, adapting, growing, and hiring. At Vimo there are many opportunities to grow, and we hope to appeal to reliable, dedicated, and self-driven individuals to join us. We are committed to building each other up and infusing a motivating and positive work environment, despite working remotely. Our vision has always been to make finding and enrolling in health insurance simple, this is more important now than ever before. As a Remote Customer Service Representative, you'll be a part of delivering an amazing customer experience and help unveil the mystery of finding and enrolling in health insurance.

Vimo currently has the largest state-based marketplace footprint, and our consumer-friendly interface and decision support tools empower millions of consumers across the country to make better health plan decisions. Vimo builds and operates award-winning cloud-based enrollment tools that serve state-based exchanges, brokers, insurers, and consumers. In addition to eligibility determination, plan selection, and enrollment technology for state agencies, the company delivers innovative agent marketing and call center tools and services.

Full-time/Seasonal

· $17.00/hr. plus performance incentives

· $19.00/hr. Spanish Bilingual, plus performance incentives

Requirements
  • 18 years of age or older
  • Complete Background check and drug test within 3 days
  • Dedicated, private, and secure workspace
  • Personal device with functioning camera required for the Training Period
  • Committed to full attendance for paid 3-week Training period
  • Minimum Internet Speed of 100 mb/s with ethernet
  • Cable/Fiber Broadband Internet with a hard-wired ethernet connection is required
  • NOT compatible with Mobile Internet Service Providers and/or Satellite.
  • NOT compatible with Wi-Fi internet access or Wi-Fi adapter/extenders (For example, T-Mobile is not compatible with our internal systems)
Qualifications

Essential Responsibilities

  • Inbound/Outbound Calls
  • Deliver the highest level of customer service experience consistently
  • Manage customer accounts and provide technical support
  • Application Data Entry
  • Online chat inquiries as assigned
  • Interpret and follow defined procedures and policies
  • Creative problem-solving skills
  • Flexibility and adaptability to changing projects and updates
  • Time and task management (multitasking and task prioritization)
  • Extensive self-study, training, and testing are required; eligibility to proceed through training and certifications is dependent upon passing required exams
  • Adhere to regulated guidelines for communications via all channels

Qualifications

  • Moderate to Advanced computer skills
  • High level of comfort learning new technology
  • High level of professionalism
  • Excellent verbal and written communication skills
  • Comfortable working from home
  • Self-motivated and success-driven

What We Offer

  • Paid Training
  • Full-Time, Seasonal role
  • Performance and attendance-based incentives, in addition to the base pay
  • The convenience of working from home
  • Collaborative and supportive team environment
  • 401K Match
  • Individual Coverage HRA (ICHRA)
  • Paid time off (PTO)

Preferred Experience (not required)

  • Previous experience in customer support or technical support role
  • Previous experience with Group and/or Individual health insurance, or the Affordable Care Act
  • Previous experience in a Call Center
  • Familiarity with CRM systems and practices
  • Spanish Bilingual, a plus

Apply