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Customer Experience Specialist / Customer Service Representative / A Special Team

Martinizing Cleaners

Liberty Hill, TX

$13 - $17/hr

Part-time

Re-posted 28 days ago


Job description

JOB DESCRIPTION
Martinizing Cleaners is looking for outgoing teammates that enjoy people and will give our customers an exceptional experience!


We are building something special and need personable, responsible, customer-focused teammates for our brand new, environmentally friendly Martinizing dry cleaning stores. These team members will directly represent our unique brand and must have warm, friendly, and positive attitudes as they interact with and build important relationships with our customers. Candidates must be outgoing, quick learners, detail and action oriented, and like being part of a team culture.


We offer our teammates competitive compensation and stability, with opportunity for future growth based on performance. Full-time and part-time positions are available, with flexible scheduling to accommodate mornings, afternoons, and Saturdays.


No prior dry cleaning experience is required. Prior customer service experience is helpful, but not necessary. It is more important for us to find teammates with the right detail ethic, temperament, and drive to help us grow the business. This is an excellent opportunity for the right people to join our passionate and hard-working Martinizing team, to help us deliver our customers the best garment care experience, period.


Responsibilities of our Team Members:
  • Warmly greet and assist all customers in-store and over the phone
  • Assist with customer drop-off and pick-up of orders
  • Assist customers with cleaning, stain, and finishing needs and/or questions
  • Mark, tag, and sort customer garments
  • Run wet cleaning loads (laundry)
  • Fold and organize customer garments and household items
  • Ensure cash drawer accuracy
  • Maintain a clean and neat appearance
  • General housekeeping to support a professional and clean store appearance
  • Other duties as assigned


Perks of being a Team Member:
  • Employee Discounts
  • Major Holidays Off
  • Uniforms Provided


If you have previous experience working as a CSR, team member, or crew member in retail, fast food, or food service, please apply!


Hiring Immediately!


REQUIREMENTS
  • No previous experience in dry cleaning required.
  • Previous customer service experience is a plus.
  • Must be comfortable working while standing for long periods of time.
  • Very strong attention to detail.
  • Outstanding customer service and customer care skills.
  • Maintain a clean and neat appearance at all times.

ABOUT THE COMPANY

We are different and are building something remarkable. We seek only those people to join us that want to make an impact in a forward-thinking company!


We provide the best garment care experience, period. Our mission is to make our customer's lives easier and our local passion is to provide an exceptional, modern, family-like, earth (and health) friendly, convenient, time-saving garment care experience.


For 75 years, Martinizing has been dedicated to making garment care seamless and satisfying. Our 100% environmentally friendly and non-toxic cleaning system ensures clothes are treated with the greatest care and free from harmful chemicals, all while being cleansed to the highest standard.


We provide dry cleaning, shirt laundry, wash & fold, alterations, leather cleaning, wedding gown cleaning and preservation, and care for household items, plus more. We will even pick-up and deliver straight to our customers' front door, and utilize a modern app to maximize the value of technology, along with other great services like 24/7 lockers.


We are creating something unique here in Central Texas, and we are looking for highly motivated and hard-working people who wish to be part of a true team and help us blaze the trail into the next generation of garment care.


Martinizing logo

About Martinizing

Sourced by ZipRecruiter

We help you save time by providing pickup & delivery services across hundreds of locations in the U.S. and Canada. Drop off your laundry and pick it up later, or even have it delivered to your home or office! With locations all across North America, Martinizing is proud to provide its standard of cleanliness and care to a community near you. Our locations offer all our everyday services to ensure that you get everything you need out of your clean. And with pickup & delivery options available at most of our franchises, you're sure to find a store that provides a consistent and clean laundry experience at a time and place that's best for you.

Industry

Consumer goods and commercial equipment rental services

Company size

51 - 200 Employees

Headquarters location

Naples, FL, US

Year founded

1949

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