Adventure Guide Jobs in Reno, NV (NOW HIRING)

For over twenty years, Martis Camp has set the standard for extraordinary private community living in the Tahoe region. It's a place where families and friends come together to enjoy an unmatched mountain lifestyle-surrounded by breathtaking scenery, enriched by world-class amenities, and grounded in an authentic sense of community.
Nestled in the heart of Truckee, California, Martis Camp features an exceptional collection of amenities, including the iconic Camp Lodge, Family Barn, Beach Shack, Lost Library, and a stunning Tom Fazio-designed golf course. The Club provides a four-season experience with recreation, dining, wellness, and outdoor adventure woven into every aspect of daily life. Martis Camp isn't just a place to work, it's a place to belong, contribute, and be part of something truly remarkable.
POSITION SUMMARY:
We are looking for someone special to join our team as a Comfort Station Bartender. This isn't just about serving drinks and snacks on the golf course; it's about crafting an unforgettable moment for every single member and guest who steps into our comfort station.
Imagine being the architect of a brief, perfect escape for someone in the middle of their game. You're not just taking orders; you're anticipating needs, remembering preferences, and elevating every interaction into a genuine connection. This role is for someone who understands that true hospitality is found in the smallest details, in the thoughtful gesture, and in the unwavering commitment to excellence.
We're looking for a person who will:

• Be a gracious host: Welcome our members and their guests with warmth and genuine enthusiasm, making them feel like they've just walked into their own private oasis.
• Curate an impeccable space: Ensure our comfort station is always spotless, inviting, and a true reflection of Martis Camp's high standards. You'll take pride in creating an environment that feels effortless and luxurious.
• Master the menu: Know our food and beverage offerings inside and out, so you can guide choices, make recommendations, and flawlessly deliver on every request.
• Embrace precision: Handle orders and billing with accuracy and efficiency, because the smooth flow of service is as important as the warmth of your smile.
• Create cocktails with care and consistency: Ensure bar is stocked appropriately, cocktails are made correct to recipes, and drinks are served responsibly.
• Anticipate and adapt: Go the extra mile to accommodate special requests, understanding that every member's desire, whenever possible, is our opportunity to shine.

If you have a passion for creating truly exceptional experiences, a dedication to impeccable service, and a desire to be part of a team that believes in the magic of hospitality, then we invite you to join us. We're not just serving food and drinks; we're crafting memories.
ESSENTIAL JOB RESPONSIBILITIES:

• Provide warm hospitality, professional advice, and assistance to all patrons
• Provide service that is detailed, attentive, and efficient
• Completing opening and closing duties timely and thoroughly
• Understanding of food and drink menu offered at each location
• Using accurate liquor and wine pours
• Tracking and stocking of alcohol and snack inventory
• Ability to multitask while working efficiently in a fast-paced position that may have extended periods of downtime
• Keep the members' experience and satisfaction in mind when making all decisions
• Demonstrate consistent compliance with all Martis Camp standards and policies

KNOWLEDGE, SKILLS, & ABILITIES:

• "It's ALL about the member".
• Five-star service standards.

• Approach all encounters with members, guests and fellow Ambassadors in an attentive, friendly, courteous and service oriented manner with complete respect for their feelings.

REQUIRED QUALIFICATIONS:

• Must be 21 years of age
• Must be California Food Handlers Safe Certified or obtain this qualification
  • Must obtain the California Responsible Beverage Service(RBS) Training, also known as California ABC Certification

DESIRABLE QUALIFICATIONS:

• 1+ year of food and beverage experience preferred
• 1+ year of bartending experience preferred
• Ability to interact and develop positive relationships within the organization
• Maintain high ethical and moral standards
• Good verbal and written communication skills
• Good interpersonal and guest service skills
• Good organizational skills and attention to detail

PHYSICAL REQUIREMENTS:

• Must be able to safely lift and carry up to 40 lbs
• Must be able to repeatedly reach/bend/kneel/pull/push/stoop/climb stairs to assist with product storage, cleaning duties, and food and beverage service
• Ability to communicate effectively in a collaborative work environment utilizing various technologies such as telephone, radio, computer, web, voice, email, POS

AVAILABILITY REQUIREMENTS:

• Must be able to work mornings, evenings, weekends, and holidays
• Must be able to stand/walk for 4-6 hours at a time and 8-10 hours total per shift
• Must be open to working occasional overtime during peak seasonal periods

WAGE AND BENEFITS:

• Hourly wage of $21.00- $23.00 /hour plus gratuities
• One complementary employee meal per day
• Martis Camp gear or uniforms may be provided when required for the position
• Ambassador Recognition Activities and Events
• Work Tango Recognition and Incentive Programs
• Eligibility for Ambassador of the Month
• Free Ambassador Golf & Tennis Clinics (when available)
• Retail Spa and Golf shop discounts
• Scholarship Opportunities
• Other rewards and benefits as listed in the most recent Ambassador Handbook, subject to change