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Advanced Metering Infrastructure Jobs in Chicago, IL

NiSource

AMI Operations Specialist Sr

Merrillville, IN · Hybrid

$113K - $170K/yr

Onsite Tuesday - Thursday Job Summary NiSource is seeking an AMI Operations Specialist to support the performance, reliability, and optimization of Advanced Metering Infrastructure (AMI) systems.

KPMG

Director, SAP IS-U - Power & Utilities

Chicago, IL · On-site

... Advanced Metering Infrastructure (AMI). • Drives seamless integration between IS-U back office functions and other critical SAP modules, including SAP CRM (Customer Relationship Management) for ...

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How much do advanced metering infrastructure jobs pay per hour?

As of Aug 20, 2026, the average hourly pay for advanced metering infrastructure in Chicago, IL is $60.97, according to ZipRecruiter salary data. Most workers in this role earn between $49.52 and $71.06 per hour, depending on experience, location, and employer.

What is an advanced metering infrastructure?

An Advanced Metering Infrastructure (AMI) job involves managing and maintaining smart metering systems that collect, transmit, and analyze energy consumption data. Professionals in this field work with utilities to deploy smart meters, troubleshoot network issues, and ensure accurate billing and system security. Responsibilities may include data analysis, software integration, and enhancing communication networks. AMI roles typically require expertise in IT, electrical engineering, or data management, along with knowledge of utility operations. These jobs help improve energy efficiency, detect outages, and support modern grid management.

What types of teams or departments do advanced metering infrastructure professionals typically collaborate with?

Advanced Metering Infrastructure professionals regularly collaborate with departments such as IT, electrical engineering, field operations, and customer service. Coordination is essential for system installation, troubleshooting, data integration, and responding to customer inquiries about metering data or service interruptions. You may also interact with vendors, regulatory bodies, and project managers to ensure equipment compliance and successful deployment of new technologies. These cross-functional interactions foster a dynamic work environment and provide opportunities to develop broad technical and interpersonal skills.

What are the key skills and qualifications needed to thrive in the advanced metering infrastructure position, and why are they important?

To thrive in an Advanced Metering Infrastructure (AMI) role, you need a solid background in electrical engineering, IT networking, and data analytics, often supported by a relevant degree or technical certification. Familiarity with smart meter technologies, SCADA systems, AMI software platforms, and industry standards like IEEE and ANSI is essential. Strong problem-solving skills, attention to detail, effective communication, and the ability to work collaboratively enhance performance in this position. These competencies enable professionals to ensure reliable metering operations, troubleshoot complex issues, and optimize the integration of advanced utility technologies.

What are the most commonly searched types of Advanced Metering Infrastructure jobs in Chicago, IL?

The most popular types of Advanced Metering Infrastructure jobs in Chicago, IL are:

What are popular job titles related to Advanced Metering Infrastructure jobs in Chicago, IL?

For Advanced Metering Infrastructure jobs in Chicago, IL, the most frequently searched job titles are:

What job categories do people searching Advanced Metering Infrastructure jobs in Chicago, IL look for?

The top searched job categories for Advanced Metering Infrastructure jobs in Chicago, IL are:

Advanced Metering Infrastructure jobs near you
Infographic showing various Advanced Metering Infrastructure job openings in Chicago, IL as of August 2026, with employment types broken down into 1% As Needed, 81% Full Time, 15% Part Time, and 3% Contract. Highlights an 88% Physical, 2% Hybrid, and 10% Remote job distribution, with an average salary of $126,814 per year, or $61 per hour.

AMI Operations Specialist Sr

NiSource

Merrillville, IN • Hybrid

$113K - $170K/yr

Full-time

Posted 13 days ago

NiSource rating

8.1

Company rating: 8.1 out of 10

Based on 30 frontline employees who took The Breakroom Quiz

29th of 53 rated energy and utility

Job description

Job Title(s): AMI Operations Specialist 2, 3, and Senior

Location: Merrillville, IN

Hybrid Schedule: Onsite Tuesday - Thursday

Job Summary

NiSource is seeking an AMI Operations Specialist to support the performance, reliability, and optimization of Advanced Metering Infrastructure (AMI) systems. This roleis responsible formonitoring AMI network and meter performance, analyzing system data, resolving operational issues, supporting system enhancements, and collaborating with cross-functional teams to ensureaccurateand reliable meter communications and customer operations.

**This position may be filled at the Specialist II, Specialist III, or Senior Specialist level based on the selected candidate's experience and qualifications.

Key Responsibilities

  • Monitor and analyze AMI system performance, network communications, meter read delivery, and key performance indicators (KPIs).

  • Investigate and resolve AMI alerts, alarms, no-read conditions, data exceptions, and communication issues.

  • Support software, firmware, and system upgrades, including testing and validation activities.

  • Partner with field operations, customer service, billing, outage management, and other stakeholders toidentifyand resolve operational issues.

  • Monitor and analyze system reports, device performance, GIS data, and equipment trends to improve operational effectiveness

  • Utilize reporting and analytics tools toidentifytrends and recommend process improvements.

  • Coordinateissueescalation and support the resolution of meter, network, and communication-related concerns.

Minimum Qualifications

AMI Operations Specialist2:

  • Bachelor's degree in Engineering Technology, Information Systems, Computer Science, or related field, or equivalent experience.

  • 2+ years of experience in utility operations, customer operations, information technology, metering, ora related field.

  • Strong analytical, problem-solving, communication, and organizational skills.

  • Salary range: $82,200.00 - 123,200.00 USD Annual

AMI Operations Specialist3:

  • Bachelor's degree in Engineering Technology, Information Systems, Computer Science, or related field, or equivalent experience.

  • 4+ years of experience in utility operations, customer operations, information technology, metering, ora related field.

  • Demonstrated ability to troubleshoot complex operational issues andprovidetechnical guidance.

  • Salary range: $96,600.00 - 144,900.00 USD Annual

AMI Operations Specialist Senior:

  • Bachelor's degree in Engineering Technology, Information Systems, Computer Science, or related field, or equivalent experience.

  • 7+ years of experience in utility operations, customer operations, information technology, metering, ora relatedfield.

  • Recognized technicalexpertisein AMI operations and the ability to lead complex initiatives and cross-functional problem solving.

  • Salary range: $113,500.00 - 170,300.00 USD Annual

Preferred Qualifications

  • Experience with Advanced Metering Infrastructure (AMI) systems.

  • Experience with utility meter-to-cash processes and customer operations.

  • Knowledge of RF, cellular, fiber, or other communications network technologies.

  • Experience with data analytics and reporting tools such as Power BI, Tableau, SQL, or similar platforms.

  • Experience working with utility customer information systems (CIS).


The preceding description is not designed to be a complete list of all duties and responsibilities required of the position.


As a public utility, NiSource provides essential services to customers 24/7. Emergency needs can arise at various times throughout the year, including during storm season. Employees may be required to support emergency response efforts, which could include working outside normal hours or assisting with tasks outside of typical responsibilities.


Work Authorization

Candidates must be legally authorized to work in the United States and must not require employer sponsorship now or in the future.


Workplace Connection
We value a workplace where everyone feels respected, included, and able to do their best work. We encourage open dialogue, value different perspectives, and work collaboratively with employees, customers, and partners.


We recognize and respect the unique experiences people bring, including different backgrounds, cultures, and viewpoints. We treat others with professionalism and care, and we each play a part in creating a positive work environment.


Veteran Hiring & Inclusion

NiSource is proud to support veterans, transitioning service members, and military spouses. We value the leadership, teamwork, and mission-focused experience the military community brings, and we are committed to providing an inclusive workplace with opportunities for professional growth and development.


Equal Employment Opportunity
NiSource is committed to providing equal employment opportunities in each of its companies to all employees and applicants for employment without regard to race, color, religion, national origin or ancestry, veteran status, disability, gender, age, marital status, sexual orientation, gender identity, sex (including pregnancy, lactation, childbirth or related medical conditions), genetic information, citizenship status, or any protected group status as defined by law. Each employee is expected to abide by this principle.


By applying, you may also be considered for other roles that match your skills and experience.


ADA Accommodations

If you need a reasonable accommodation to participate in any stage of the hiring process or to perform the essential functions of the position, please contact OneHR at OneHR@nisource.comor 1-888-640-3320


Safety Statement
Safety is a core value at NiSource. Employees are expected to follow safety requirements, report hazards, and help maintain a safe environment for themselves and their coworkers.


E-Verify

NiSourceparticipates in the U.S. Department of Homeland Security's E-Verify program. Please review the following notices regarding your rights and responsibilities under U.S. law.


  • E-Verify Poster(English and Spanish)
  • Right to Work Poster(English and Spanish)

Salary Range*:

$113,500.00 - $170,300.00

*The salary offered to a candidate is based on several factors including but not limited to the candidate's skills, job-related knowledge, and relevant experience, as well as internal pay equity.

Posting Start Date:

2026-08-07

Posting End Date (if applicable):

2026-08-22Please note that the job posting will close on the day before the posting end date.

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