Advanced Application Developer Jobs in Toronto, ON

The primary purpose of this position is to deliver superior customer satisfaction with the Honeywell Technical Support response, communication, and resolution of cases for the defined Advanced Applications (mainly Blending) by working closely within a Global Team. The scope will cover the global customer base but with a focus on customers in NA. 

You will report directly to our Blending and Movement Engineering Manager, and you'll work out of our Markham or Calgary locations on a hybrid work schedule.

This is a thriving and fast-growing business within Honeywell and offers the successful candidate good career potential within a global leader in the industry. In this role, you will impact the successful delivery of Honeywell and Blending applications, enhance product performance, and contribute to the continuous improvement of engineering processes and customer solutions.

 

Honeywell Technologies is a global, pure-play automation company with a legacy of innovating to help solve the world's most mission-critical challenges, enhancing the quality of life for people and communities around the world. We serve the building, industrial and process sectors with a broad portfolio of services, solutions and products, underpinned by our Honeywell Technologies Accelerator operating system and Honeywell Technologies Forge intelligence layer. By combining the deep domain expertise of our more than 50,000 employees with decades of data from our global installed base, we are uniquely positioned to lead the industrial sector's transition from automation to autonomy.

The annual base salary range for this position is$91,800 - $122,400 CAD in Markham,Ontario. Please note that this salary information serves as a general guideline. Honeywell considers various factors when extending an offer, including but not limited to the scope and responsibilities of the position, the candidate's work experience, education and training, key skills, as well as market and business considerations.

This position is for a current vacancy.

YOU MUST HAVE

• Bachelor/Master'sdegree inChemical/Process/Control/InstrumentationEngineeringora closelyrelated field
• 5 to 7years relevant experience -use ofBlending Applicationstools.
• 5 to 7 years customer technical support experience with the designated Advanced Applications
• 5 to 7 years industrialexperience-knowledge of refinery processes(separation/reactors), process automation, PID controldesirable
  

WE VALUE

• High customer satisfaction levels as measured in the customer satisfaction survey
• Ability to resolve customerissueswithin an agreed Service Level
• Strong interest in developing a career in theBlendingfield
• Excellent problem solving and troubleshooting skillsand attention to detail
• Excellent verbal and written technical communication& presentationskills
• Customerfocusedmentality

YOU MUST HAVE

• Bachelor/Master'sdegree inChemical/Process/Control/InstrumentationEngineeringora closelyrelated field
• 5 to 7years relevant experience -use ofBlending Applicationstools.
• 5 to 7 years customer technical support experience with the designated Advanced Applications
• 5 to 7 years industrialexperience-knowledge of refinery processes(separation/reactors), process automation, PID controldesirable
  

WE VALUE

• High customer satisfaction levels as measured in the customer satisfaction survey
• Ability to resolve customerissueswithin an agreed Service Level
• Strong interest in developing a career in theBlendingfield
• Excellent problem solving and troubleshooting skillsand attention to detail
• Excellent verbal and written technical communication& presentationskills
• Customerfocusedmentality

RESPONSIBILITIES

• Provide product and application supportfor external customers
• Providemanagementof customer problems byexcellent communication, responsive followupand advocacy of customer issues withinHoneywell
• Collaborate closely withthe other members of the team both locally and globally to solve customer problems andto exchangeknowledge and best practices
• Contributetext andvideo-basedentries to the online Knowledge Base and monthly customer newsletter
• Participate in review and testing of new releases to ensure customer issues are resolved
• Deliver customer training andprovide technical support to the sales organization
• Assist thePBMTeam Leaderto develop andimplement strongteamworkprocesses and standards
• Shareknowledge and best practices within the team.
• Act as atechnicalmentor for less experiencedteam members
• Ability to travel 10% withinNorth America

Benefits of working for Honeywell

• Comprehensive health benefits, including medical, vision, dental, and mental health coverage
• Paid vacation and statutory holidays in accordance with Canadian labor standards
• Retirement plan (based on regional policy)
• Opportunities for career growth within a global organization
• Professional development programs and continuous learning opportunities